At TWO MEN AND A TRUCK, we pride ourselves on providing a world-class moving experience from start to finish, using professionally trained movers and top of the line moving equipment to eliminate the stress of home moving. With over 10 million moves completed and a 96 percent customer referral rating, we’re ready and able to help you with all your moving needs!
Our franchises work hard to hire the best of the best for their teams, with each mover undergoing professional training before ever going out on a move, as well as completing a background check and drug screening. However, despite all the caution we take, damages may still occur in rare instances, but we offer a coverage option called valuation to counter these moments.
Let’s discuss what valuation is below!
What is valuation?
First and foremost, valuation is not insurance. Valuation is different from insurance. While valuation is the mover’s liability, insurance is a separate agreement between you and an insurance company. Valuation is the level of liability a moving company assumes for the loss or damage of household goods during an interstate move.
The Federal Motor Carrier Safety Administration (FMCSA) requires interstate movers to offer two valuation options: Full Value Protection (FVP) and Released Value Protection (RVP) (also known as Waiver of Full Value Protection).
Full Value Protection:
This is the highest level of protection and will increase the cost of your move. Under this option, the mover is liable for the full replacement value of lost or damaged items with a minimum (FVP) amount of liability equal to at least $6.00 per pound (times the weight of the shipment), which is further subject to a minimum valuation amount of $6,000 per shipment.
Released Value Protection:
This is a lower-level protection, where the mover’s liability is limited to a minimal amount (60 cents per pound per article). This option would only compensate you according to the weight of the item, not its actual value. For example, if your mover lost or damaged a 10-pound stereo component valued at $1,000, you would only receive $6.00 in compensation (.60 cents x 10 pounds). As a result, (FVP) is recommended. TWO MEN AND A TRUCK franchises offer a standard valuation rate to each customer, but additional coverage is often available.
Please note: TWO MEN AND A TRUCK valuation policies differ from franchise to franchise. Please contact your local TWO MEN AND A TRUCK office to find out more about their specific policy.
When should you get valuation?
As we mentioned above, damages are unlikely, but can occur in rare instances. Valuation is great for those who are moving valuable items like family heirlooms or items which hold sentimental value to the customer.
We recommend consulting with the customer service representative at your local TWO MEN AND A TRUCK office to determine the valuation coverage plan that fits best for you. Being honest about all you’re moving when getting your free moving quote will help them get a better picture of how much is being moved, which will help them determine the best coverage plan for your move.
Valuation can provide you with peace of mind during the moving process as we help to take the stress out of moving, doing all the heavy lifting for you and working hard to keep your items safe so you can focus on more important things!
