Reviews

10/24/2017

Lisa

5 out of 5 stars
Our movers were awesome! They were so polite and very gentile with our belongings. They worked super hard and did an excellent job!
Response
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<div>Lisa, thank you for your feedback. We appreciate you choosing Two Men and a Truck!</div>
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10/22/2017

Eric

5 out of 5 stars
The movers were so great. They helped make a stressful situation of moving so much better.
Response
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<div>Thank you Eric for choosing Two Men and a Truck!</div>
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10/22/2017

Jennifer

4 out of 5 stars
I appreciated the assistance that Chris and Virgil provided. My only coaching suggestion for improvement is they be taught to stage the move for more efficiency. Both locations had notable areas to stage and that might have improved our time. But in general I'm pleased with their efforts, attitude and assistance during a very stressful event for me. Thank you!
Response
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<div>Thank you for your feedback Jennifer - we appreciate the comments. We will be sure to look into your suggestion as we are always striving to better ourselves. Thanks for choosing Two Men and a Truck!</div>
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10/21/2017

Joan

5 out of 5 stars
Chris and his crew were very professional and went above and beyond to satisfy us and our mother
Response
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<div>Thank you Joan for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/21/2017

Ron

5 out of 5 stars
Justin and Mark were great. They worked as a team, quickly and quietly. I was very pleased with their attitude and efficiency. No time was wasted. I will be calling again in the next week and will request Justin and Mark.
Response
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<div>Thank you for sending us your feedback. We will be sure to share your comments with the movers. Thank you for choosing Two Men and a Truck!</div>
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10/21/2017

Eileen

5 out of 5 stars
My moving experience with this company was excellent. The movers themselves (actually a woman and a man) were very friendly, knowledgeable and very careful with my possessions. They had a fun banter between them and I could tell they have worked together before and worked well together. The woman that I spoke with initially in the office was not forthcoming with information about taking some furniture apart. Based on information from a friend who recently used this company I called after my appointment was scheduled to make sure the movers had tools with them. I was disappointed that I did not receive a phone call the day of my move to let me know there was a staffing change and my movers would be over an hour late!
Response
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<div>Thank you Eileen for taking time to send us your feedback. We are sorry to hear there were some delays with your arrival time, but are pleased that your moving experience was excellent. We apologize for the late start to your move. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/20/2017

Geraldine

5 out of 5 stars
Over service was excellent and would refer to others. The only negative comment I have is the arrival time. We were told the truck would arrive between 8 and 9 a.m. and we had everything ready at the earliest time. We did receive a courtesy call to let us know the truck would arrive closer to 9:30. not too serious. still very satisfied.
Response
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<div>Thank you Geraldine for sending us your feedback. We apologize for the later arrival - we should have been there when we promised. Glad to hear that overall the move was excellent. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/20/2017

Adam

1 out of 5 stars
I am very upset with how Two Men and a Truck handled my move as I was told an hour time range and instead of being timely I waited in the parking lot of the storage facility for 2 1/2 hours for the truck to arrive. This wasted my time and my help that I had waiting for the truck to deliver my storage unit contents. I called Two Men and a Truck several times and I was informed by Rich the Sales Manager that the movers took a long lunch break. This was unacceptable as I was waiting for the movers. I wish that I got a long lunch break and that all of my stuff was unpacked and out of my garage if the movers were there on time. So at this time I would not recommend this company as they showed very poor timeliness.
Response
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<div>Adam, we apologize for the long wait prior to your move. That is unacceptable and not how we normally operate. Please accept our sincerest apologies. If you wish to discuss this matter further, please contact our office and ask to speak with the general manager.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/19/2017

Kathy

5 out of 5 stars
FANTASTIC WONDERFUL AMAZING SPECTACULAR ...OUR FAMILY COULD NOT POSSIBLY BE ANY HAPPIER THAN WE ARE WITH THE ENTIRE PROCESS. MANY SINCERE THANKS TO EACH ANY EVERY MEMBER OF YOUR WONDER TEAM IN WEST ALLIS!!!! KEEP UP THE EXCELLENT WORK!!!!
Response
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<div>Thank you Kathy! We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
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10/18/2017

Heather

5 out of 5 stars
Chris K and Virgil from West Allis were absolutely fantastic. They worked incredibly well as a team. They did all that we asked with a smile and a go getter attitude. They even did everything they could to get our over sized sectional up a tight set of stairs. I would gladly hire them both again for our next move, they were such a pleasure to work with!
Response
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<div>Thank you Heather for your feedback. We appreciate you choosing Two Men and a Truck and wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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