Reviews
Mary
We had a short window of time to move our mother's things from her nursing home, after she passed away. The short notice was handled professionally. I appreciated that the option of only using a hour or two was available, rather than half or full days.
The move went flawlessly and quick.
The move went flawlessly and quick.
Response
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<div>Thank you Mary for sending us your feedback. We are sorry to hear about your mother's passing. Thank you for choosing Two Men and a Truck.</div>
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<div>Thank you Mary for sending us your feedback. We are sorry to hear about your mother's passing. Thank you for choosing Two Men and a Truck.</div>
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Tina
Two Men and a Truck go the extra mile to take the stress out of moving....SPECTACULAR JOB. They were able to pick up my furniture at one address and then proceed to my address to complete the move.
Response
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<div>Thank you Tina for sending us your wonderful comments. We are pleased that you had such a positive moving experience. We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you Tina for sending us your wonderful comments. We are pleased that you had such a positive moving experience. We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ann
I was not at all pleased with the way the men handled my furniture and now I know why. They made no effort whatsoever to keep my furniture upright. Things spilled out of my desk drawers and ended up in the base of the desk and I am unable to remove the drawers to retrieve it. I felt they were very careless with the way they treated my items. Unfortunately, I would not feel good about recommending Two Men and a Truck.
Response
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<div>Ann, thank you for taking time to send us your feedback. We are sorry to hear that there was an issue during your move. Furniture handling can be tricky - especially if an item has to be turned/rotated/etc to navigate through smaller openings in order to prevent damage to both the item and the door/hallway/etc. We are sorry for the inconvenience this may have caused. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ann, thank you for taking time to send us your feedback. We are sorry to hear that there was an issue during your move. Furniture handling can be tricky - especially if an item has to be turned/rotated/etc to navigate through smaller openings in order to prevent damage to both the item and the door/hallway/etc. We are sorry for the inconvenience this may have caused. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
The two young men were kind, helpful, hard-working and followed instructions on specific tasks. They cared about the work they did.
Response
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<div>Thank you Kathy for choosing Two Men and a Truck. We appreciate your feedback!</div>
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<div>Thank you Kathy for choosing Two Men and a Truck. We appreciate your feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
Movers handled personal items with care and provided services (somewhat) within contractual agreements. The only regret was the inability to move all items listed on my estimated cargo manifest, due to insufficient tuck space/weight concerns available to bring all items required. One improvement that I would suggest is to have a walk through with the client of the move-out home prior to departure. My moving team was ready to leave (truck closed and engine running) when I discovered items overlooked within the residence. The truck needed to be reopened and additional forgotten items had to be loaded. A walk through, prior to departure, would have avoided this incident.
Response
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<div>James, thank you for sending us your feedback. We take all comments and suggestions into consideration. It should be protocol for the movers to review the list prior to departure, so we will discuss this with the staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James, thank you for sending us your feedback. We take all comments and suggestions into consideration. It should be protocol for the movers to review the list prior to departure, so we will discuss this with the staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
Was very happy with staff in the office and the movers. Was not happy that we got billed for transportation time without knowing that that would be happening.
Response
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<div>David, we apologize for any confusion regarding the bill. Our MC's explain the billing process during booking, so we are sorry if that step was missed during your phone call. We thank you for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>David, we apologize for any confusion regarding the bill. Our MC's explain the billing process during booking, so we are sorry if that step was missed during your phone call. We thank you for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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dawn
I hired Two Men for my elderly parents, we needed the move to be swift to be successful - and it was delivered (safely, swiftly and successfully)! Our moving team was fantastic and deserves this shout out - I would not hesitate to rehire or recommend Two Men in a Truck, they were outstanding.
Response
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<div>Thank you Dawn for taking time to send us your feedback. We appreciate you choosing Two Men and a Truck and wish your grandparents all the best in their new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Dawn for taking time to send us your feedback. We appreciate you choosing Two Men and a Truck and wish your grandparents all the best in their new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sydra
I'm a recent widow. It has only been a few months since my husband passed away. Leaving the home we lived in together was very difficult. The 3 gentlemen from the company that moved me were understanding and compassionate of my situation. They made a difficult situation a little easier. I will always be grateful for that and I will share the good experience I had and refer others to Two Men and a Truck any time .
Response
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<div>Sydra, first, we are sorry to hear about your husband's passing. We send our condolences. We thank you for taking time to send us your comments. We couldn't be happier to hear that we were able to ease the pain of a difficult situation. Thank you for choosing Two Men and a Truck, and we wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sydra, first, we are sorry to hear about your husband's passing. We send our condolences. We thank you for taking time to send us your comments. We couldn't be happier to hear that we were able to ease the pain of a difficult situation. Thank you for choosing Two Men and a Truck, and we wish you the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gary
I chose Excellent in all of the rating questions. If there was a rating level above excellent for my moving team I would have given them that rating. Could not have been more pleased with them and how they handled my move. Absolutely first rate.
Response
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<div>Gary, WOW! Thank you for such wonderful comments. We will be sure to share them with the entire staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gary, WOW! Thank you for such wonderful comments. We will be sure to share them with the entire staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
This was absolutely the best moving experience I've had. If I could rate our moving team excellent +++ I would. They were courteous, efficient, careful, and worked well together. Far exceeded our expectations!! Would highly recommend to our friends and family!! Bob and Debbie
Response
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<div>Thank you Debbie for sending us your kind comments! We will be sure to share them with the staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Debbie for sending us your kind comments! We will be sure to share them with the staff. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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