Reviews
Opal
We loved our movers but were given incorrect information regarding the ability to get another truck the day of. This resulted in us having to rent a uhaul, extending our time and moving some items ourselves. We were not impressed with the customer service from office staff in regards to their knowledge of situations in which one truck is not enough, especially given our concern that one truck was not enough space. Fred and Desiree provided amazing service though and it’s because of them that we would maybe still recommend Two Men and a Truck.
Response
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<div>Opal, we are sorry to hear that you experienced some issues during your move with us. We are reviewing the details of your move and have been in contact with you for resolution. We thank you for recognition of our movers Fred and Desi - they truly are great!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Opal, we are sorry to hear that you experienced some issues during your move with us. We are reviewing the details of your move and have been in contact with you for resolution. We thank you for recognition of our movers Fred and Desi - they truly are great!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Necia
The team had great personality, however I wouldn’t recommend based on the fact they set my sofa on the ground, slid my mattress across the ground and Chris, Claims Deprt, has not returned my call to deal with all the damaged items. In addition, I got three men, however one was injured and couldn’t lift and one was new and only only carried boxes as he didn’t know how to live large pieces of furniture.
Faith
Our three movers were outstanding individuals. They were efficient, courteous, and extremely helpful. We could not of been more pleased with our entire moving process using your team. A close friend of mine recommended Two Men and A Truck due to their superior service. We are telling people to use this great service for all their moving needs. Truly the team made our difficult move so much better than we could have ever expected. Thank you for your superior service and amazing team of professional movers!
Response
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<div>Hi Faith, WOW! Thanks for the amazing review! We will be sure to share your kind comments with the movers and staff. We are so happy that you had such a wonderful experience, and appreciate you choosing Two Men and a Truck. We wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Faith, WOW! Thanks for the amazing review! We will be sure to share your kind comments with the movers and staff. We are so happy that you had such a wonderful experience, and appreciate you choosing Two Men and a Truck. We wish you the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beth
Excellent service. The moving team went above and beyond.
Response
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<div>Thanks for the 5 stars!!</div>
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<div>Thanks for the 5 stars!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
Will be hiring same crew to come back and help me move furniture down into my basement. They were very hardworking and polite!
Response
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<div>Thank you Jan for the 5 stars! We look forward to seeing you again soon!</div>
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<div>Thank you Jan for the 5 stars! We look forward to seeing you again soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marji
We were very pleased with the service. However, the actual move took about 1 hour and 30 minutes and we were charged for three hours of time. I realize the difference is for travel time, but that seemed a little excessive.
Response
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<div>Thank you for the valuable feedback. If you feel there was an error, please call us and we can walk through the process together.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for the valuable feedback. If you feel there was an error, please call us and we can walk through the process together.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Timothy
Timely, efficient, and dedicated, the two young men who moved my elderly mother's things were also quite kindly and caring. Such things don't happen everyday, and we were blessed to be in their good company.
Response
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<div>Thank you Timothy for the great review! We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Timothy for the great review! We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
The 3 man crew showed up on-time for our move, ready to work. On one of the hottest days of the summer, they moved out full truck of furniture and boxes without complaint. Excellent service and value - would use TWO MEN AND A TRUCK again and again.
Response
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<div>Thank you Dan for the fantastic review!! We appreciate you choosing Two Men and a Truck!</div>
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<div>Thank you Dan for the fantastic review!! We appreciate you choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
Everything was going well until the end. The movers asked where I would like the furniture put and they just piled it in various other rooms and left. I had to hire different movers the next day at a cost of $200. to put my things where they belonged. Additionally, I had wheels on the feet of my bed frame so that I could move it easily, which are now gone.
Roger
I was impressed buy the men on the team, they were very hard workers and wasted no time. They had to move a heavy safe and other furniture and maneuver it through the entire house. they left a scratch in the floor from the safe, but where it was was an area where it was hard to turn.
