Reviews

09/30/2024

Regina

5 out of 5 stars
The 2 (Milton and his partner, sorry I forgot his name) men that moved me this past weekend (9/28) were exceptional! They were very professional and courteous. I was so please with there work. They made my life so easy and I was so grateful for them because I had no one to move me.
Response
Thank you for sharing this wonderful review! Milton and his partner will be so pleased to hear how much their professionalism and courtesy meant to you during your move. We’re thrilled that they could step in and make the process easy and stress-free for you. Moving can be overwhelming, and we're grateful to have been there to help!
09/28/2024

Frank

5 out of 5 stars
This crew was amazing! They worked quickly and efficiently and placed everything exactly where we asked. They were also friendly and polite! I would recommend your company a million times over, especially this group of movers!!!! Thank you!!!
Response
Thank you for this fantastic feedback! We’re so glad to hear our team was not only efficient and careful but also friendly and polite throughout the move. Knowing you’d recommend us so highly means the world to us, and we’ll be sure to pass along your praise to the crew—they’ll be thrilled! It was a pleasure helping with your move, and we look forward to being there for any future needs.
09/25/2024

Colleen

5 out of 5 stars
Andrew and Marcus were great! On time, efficient and professional! My move went smoothly.
Response
Thank you for the great feedback! We’re happy to hear Andrew and Marcus made your move smooth with their professionalism and efficiency. Glad it all went well!
09/17/2024

Adam

5 out of 5 stars
Everything is going so well! I couldn’t be happier with the crew I have. They are polite, kind, and very responsive.

Couldn’t be happier with the service I’ve received so far.
Response
That’s fantastic to hear! It sounds like your moving crew is really making a difference with their professionalism and attitude. We're thrilled to know you're so pleased with the service. If there’s anything else you need or if there are any more updates, feel free to let us know!
09/17/2024

Burg

1 out of 5 stars
On pick up your team damaged our basement stairs, then your Manager wanted me to sign a waiver of liability before he would allow the move to continue. Also found him to be very unpleasant to talk to. evEntually he agreed to finish the move.

Then you stored our items and when you delivered to our new home from storage you were missing roughly HALF of our items.
09/13/2024

Jackie

4 out of 5 stars
Our wood floor was damaged during the move. Was contacted by two men and a truck the same day and was informed that third-party in our area sand Masters would be reaching out to us. It’s been a week and I’ve heard nothing. I hope to hear from somebody soon, I will write a review once the repair has been completed .
Response
Thank you for bringing this to our attention. We apologize for the delay in communication and understand your concern. We’ll follow up with Sand Masters right away to ensure you’re contacted soon. We appreciate your patience and look forward to resolving this for you.
09/12/2024

Mark

5 out of 5 stars
Donte and his team were fantastic start to finish! They communicated clearly with me throughout the move. I was immediately comfortable putting my home into their hands, and confident in their ability to do the job properly and efficiently.
Response
Donte and his team truly went above and beyond! It’s great to hear they made you feel comfortable and handled your move with such professionalism. Clear communication and trust are key for a smooth move, and it sounds like they excelled in both areas. Thanks for sharing your positive experience!
09/12/2024

Diane

5 out of 5 stars
Great crew! They were knowledgeable, efficient, and personable. They didn’t need instruction and remembered where things were going.
Response
Thank you for the awesome feedback! We're thrilled to hear our crew was knowledgeable, efficient, and personable. It's great knowing they made your move smooth and seamless by taking care of everything without needing direction. We appreciate your trust in us!
09/11/2024

Connie

5 out of 5 stars
We were satisfied with the service and will be getting a quote for another person's move next week.
Response
Thanks so much for your feedback! We're glad you were satisfied with the service and appreciate your trust in us for the next move. We'll be ready to help with that quote next week!
09/09/2024

Richard

5 out of 5 stars
Dante, Jarvis and Steve expertly packed our belongings without any breakage (We had a number of bottles and glassware). They were efficient and hardworking. I would highly recommend this team to my family and friends.
Response
Thank you for the kind words! Dante, Jarvis, and Steve will be thrilled to hear they made your move a success, especially with those delicate items. We're glad everything arrived safely! We truly appreciate the recommendation to your family and friends.