Reviews

08/07/2018

Valerie

out of 5 stars
My actual rate ended up being DOUBLE the original quote. Partially I blame my husband, who must have had more stuff in his garage than I estimated when getting the quote. Otherwise, I feel as though the person getting the details from me by phone under-estimated the time and cost involved, or missed asking me how many boxes we had versus only the “big” pieces like safe and treadmill.
We had scheduled 3 movers, 5-6 hours due to a safe (not for guns) whose weight we didn’t know, and the person on the phone said cost is more for the 3rd mover, but fewer hours (versus 2 movers for 7-8 hours if we knew the safe weighed less than 300lbs).
We had the 3 movers for 8 hours, AND they had to make a 2nd trip with about 1/4 of the truck filled on that trip. We moved 1.3 miles between homes.
08/07/2018

Mike

out of 5 stars
Brent and Kyle were awesome!!! They moved everything I needed and don't know how they made it all fit in one truck. I have never seen more speedier movers or better attitudes and courtesy. Everything ended up in it's right place with no damage or worry. We couldn't have been happier with Brent and Kyle and a Truck!
Response
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<div>Hello, Mike! I will be sure to pass along your review to Brent and Kyle. Thank you for your feedback and have a great rest of your day!</div>
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08/07/2018

Mary

out of 5 stars
the office staff was efficient and answered all my questions. The two men were delightful and took good care of my items.
08/06/2018

Patrick

out of 5 stars
The movers were polite and very efficient. I did not appreciate them forgetting a bed frame. Also, we had to search for things like screws, book case pegs, etc. Wish these items had been either put in one location or we had been told where to find them.
08/06/2018

Pamela

out of 5 stars
We needed heavy items moved to a basement office location. They were speedy, safe and careful.
08/06/2018

Brandy

out of 5 stars
Overall, I would rate the experience as wonderful. The moving team worked very hard and they never looked like they wanted to complain, and there was a LOT of VERY heavy furniture. Our only issue is that 1 metal cabinet seemed to get damaged in the move. I did hear the shelves inside fall when the mover put it down, but then I did not remember to check it closely before they left. The next day I noticed that the cabinet was not standing straight, and when I opened the doors it pretty much came apart at the seams. Other than this incident, they took great care of our items and I am very happy with how the move went.
08/06/2018

Ann

out of 5 stars
The two young men who moved our belongings were courteous and efficient. Not a wasted movement! Yet they were careful handling our items, which included antiques. Thanks for your excellent service!
Response
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<div>Hello, Ann! Thank you for taking the time to leave your feedback. We hope you have a great rest of your day!</div>
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08/06/2018

Robert

out of 5 stars
Although most move was good, was dresser draw damaged , wood filing cabinat, and recliner backs were switched around. I ask the movers to put box one side in garage , but put both sides or where ever.
08/06/2018

Nancy

out of 5 stars
Your guys came late worked a half hour and over charged ....
Response
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<div>Hello, Nancy. We&#39;re very sorry to hear you&#39;ve had this experience. With a 96% referral rate, we can assure you this is not the morn. I will look into this issue. Thank you for your feedback and have a wonderful day.</div>
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08/06/2018

Terry

out of 5 stars
We are very happy with the service provided and enjoyed interacting with both the movers and office staff.