Reviews

11/06/2017

Marilyn

5 out of 5 stars
I was anxious before the movers came, but when Greg and Andrew introduced themselves I felt comfortable. These two fellas had big smiles and a firm and friendly handshakes. They got right down to business, answered any questions I had, and explained the paperwork and how they would proceed with the task of moving my things. They were in a word, professionals. The move out and the move into the new apartment went smoothly. They had stairs at both locations and worked w/o complaint. My belongings were all intact and placed where I had designated them to be. Prior to the move the office staff, especially Mandy, was very informative and courteous. I was pleased with the end price. It was reasonable. Thank you and I would recommend Two Men and a Truck to anyone.
Response
<div class="bv-review-response-container">
<div>Hi Marilyn, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Tracy

5 out of 5 stars
Everything was great. There was extra room on the truck so we added additional items which really helped us. Can't say enough good things about your company. I recommend you all the time. Thanks again.
Response
<div class="bv-review-response-container">
<div>Hi Tracy, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Tom

5 out of 5 stars
I moved 7 miles. Easily set up appointment for a 330pm move. Took 3 days off while moving. When confirmed appt with office I informed them I was more flexible with moving time. .moved up 2 hours. Received a call saying on the way. Very professional movers. Great attitudes! Super Job!
Response
<div class="bv-review-response-container">
<div>Hi Tom, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

David

5 out of 5 stars
Matt and Noah did a great job, got right to work, finished quickly and under budget. Clearly experienced movers. This was an internal move, we will use the same team again to move the furniture back in place after our project has been completed.
Response
<div class="bv-review-response-container">
<div>Hi David, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Ronald

4 out of 5 stars
In general, we were happy with our experience. The one major issue was what appeared to be poor communication between the office team and the moving staff. Staff were completely unaware that we had a hospital bed to be moved... and they had no experience moving one. This happened even though we had made informed the office team at the time of the reservation and it was noted noted on the email estimate from the office.
Response
<div class="bv-review-response-container">
<div>Hi Ronald,<br/><br/>We apologize for the confusion that was caused during the move. Please give us a call so we can learn more about this situation and how we can improve our services. Thank you and have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Debbie

5 out of 5 stars
We were starting a home renovation and needed many heavy items moved. They were able to get the job done quickly and did a great job.
Response
<div class="bv-review-response-container">
<div>Hi Debbie, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Krista

3 out of 5 stars
I received a call asking if carpet installers would be finished sooner and could Two Men come back sooner. I said yes, expected them at 1-1:30 and they showed up at 3:45. I basically wasted a whole afternoon. Not good. I should have gotten a discount for that. My husband is senior citizen and $300 for two moves is alot anyway. I should have gotten a discount for both.
Response
<div class="bv-review-response-container">
<div>Hi Krista,<br/><br/>I am sorry to hear you were not satisfied with the moving experience. Please give us a call, we would like to hear more about the situation and see what we can do to resolve this. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/05/2017

Mary Beth

5 out of 5 stars
The movers were very courteous and hard working. They were very quick and efficient.
Response
<div class="bv-review-response-container">
<div>Hi Mary Beth, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/04/2017

Jennifer

3 out of 5 stars
The one mover has worked there for awhile. The other one just started that week. I don't think it is fair that he didn't know what he was doing and I had to pay for that. Plus he was complaining about his wrist hurting and had to break every couple of steps. You could tell the other mover was getting upset even. I had people help me move a few of the things I had on my list and it still took longer then what I was quoted. I didn't have the 25 boxes, 2 night stands, 2 tall dressers, a recliner, a chair and ottoman, a hope chest, a cat tree, and a lamp. Those were all moved already and were in my beginning quote. All they had to move was 2 queen beds, sofa, curio cabinet, 2 dressers with mirrors, and a treadmill. It took them about 4 hours. Me taking that other stuff off took about a hour.
Response
<div class="bv-review-response-container">
<div>Hello Jennifer,<br/><br/>Thank you for the valuable feedback. Some of our movers do have more experience then others and we put them all through a training program before they go on a move. Please give us a call so we hear more about your experience. Please call us at 920.757.4040. We look forward to hearing from you soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
11/04/2017

Nanci

5 out of 5 stars
We had Adam, Jeremy and Jeffery for moving. They went above and beyond to make our move fast and relaxing. They worked with our time frame, which was changed for us at the last minute. They and a total of 4 stops and were very accommodating with everything that they did. Their humor made us much more relaxed as it turned out to be stressful for us with all the changes that we made. I would recommend all three of these men for every or any job they have.
Response
<div class="bv-review-response-container">
<div>Hi Nanci, thanks for the message. I will pass your message on to our movers. They value customer feedback and read all of the customer comments. Thank you for selecting us and I hope you have a great rest of your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->