Reviews
Michele
This was the best moving experience (by far) that I have had. My two movers (Aaron and Andrew - I think) were absolutely AWESOME!. They were very careful with my things, and asked where to place them. They had a good sense of humor too. All my items arrived safely and with no damage.
They came about 1 1/2 hours earlier than expected which was also nice. But the office did call to ask if I was okay with them arriving early.
I could not be happier with Two Men & A Truck!
Michele
They came about 1 1/2 hours earlier than expected which was also nice. But the office did call to ask if I was okay with them arriving early.
I could not be happier with Two Men & A Truck!
Michele
Bruce
I was in the moving business for 47 years/I own Mayflower in Appleton for 24 years/ I never had 3 men like you sent to move me/ they were just great men/ work hard and did more then what I could put down in words/ my Son & Daughter both work for me and both give them great words about how they did the moving then still talk about them and will put the word out to everyone they know/ again thank you thank you for the great move and men you sent to move us to our new location .
Wendy
There was a misunderstanding in the beginning and packers weren't scheduled the day before moving but an availability was found and the rest went very smoothly. The packers/movers were very friendly and helpful. I would highly recommend Two Men and a truck to anybody.
Kim
Exactly on time, very efficient, flexible when a piece of furniture did not fit in planned space and relocated it to another room. Nice job!
Paul
I placed the rating at acceptable because I split the difference between the two groups of movers. I give 5 stars out of 5 to the first team that moved our appliances out. I give a one Star out of 5 for the two guys that brought the appliances back in. First group, efficient and careful. Second group awkward, somewhat clumsy, dropped an appliance on the floor, and did a time over run. We were lucky they didn't break our new, porcelain tile floor.
Response
<div class="bv-review-response-container">
<div>Hello Paul,<br/><br/>We’re so very sorry that your second move did not meet expectations. I will share your comments with our claims manager, Mike.<br/><br/>If you would like to discuss your experience further, please call our office at 920-757-4040<br/><br/><br/>Dagny Heidekrueger, Lead Customer Service Representative<br/><br/>TWO MEN AND A TRUCK® Appleton<br/>Home & business moving<br/><br/>Appleton/Greenville, WI | 920.757.4040<br/>Green Bay, WI | 920.437.1054<br/>Oshkosh, WI | 920.235.5600<br/><br/>[cid:image002.png@01D47FDF.614B8200]<http://www.twomenandatruck.com/home><br/><br/><br/><br/>[cid:image003.png@01D125CA.48C66C80]<http://www.facebook.com/TwoMenAndATruckGreenvilleWI>[cid:image004.png@01D125CA.48C66C80]<http://twitter.com/TMT_Appleton>[cid:image005.png@01D125CA.48C66C80]<http://blog.twomenandatruck.com/><br/>Harness your inner bubble wrap! Boxes & packing supplies – We’ve got them!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Paul,<br/><br/>We’re so very sorry that your second move did not meet expectations. I will share your comments with our claims manager, Mike.<br/><br/>If you would like to discuss your experience further, please call our office at 920-757-4040<br/><br/><br/>Dagny Heidekrueger, Lead Customer Service Representative<br/><br/>TWO MEN AND A TRUCK® Appleton<br/>Home & business moving<br/><br/>Appleton/Greenville, WI | 920.757.4040<br/>Green Bay, WI | 920.437.1054<br/>Oshkosh, WI | 920.235.5600<br/><br/>[cid:image002.png@01D47FDF.614B8200]<http://www.twomenandatruck.com/home><br/><br/><br/><br/>[cid:image003.png@01D125CA.48C66C80]<http://www.facebook.com/TwoMenAndATruckGreenvilleWI>[cid:image004.png@01D125CA.48C66C80]<http://twitter.com/TMT_Appleton>[cid:image005.png@01D125CA.48C66C80]<http://blog.twomenandatruck.com/><br/>Harness your inner bubble wrap! Boxes & packing supplies – We’ve got them!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Diane
I just had a washer & dryer moved to/from a storage unit, it went quickly & well!
Melissa
Great moving team, upfront and honest, good communication.
Disappointed that the moving estimate was off by an entire truck and crew.
Disappointed that the moving estimate was off by an entire truck and crew.
Carl
The folks that came and moved our piano and chair did an excellent Job. They were professional and courteous. I was very impressed by the way they proceeded to protect the piano and make sure everything was working properly after the move. GREAT JOB.
we would certainly hire them again.
The office staff was great too, very good at explaining the cost and insuring that we understood what the total bill would be. Again Great Job.
we would certainly hire them again.
The office staff was great too, very good at explaining the cost and insuring that we understood what the total bill would be. Again Great Job.
Steven
The movers were very professional. The office staff Madelyn estimated a price to move furniture from my home to a friends home. After the move, that amount charged was more than twice of what the estimate was. Very dissatisfied with amount. I called on Wednesday November 7, 2018 and spoke with Madelyn about the charge. Madelyn stated she would talk with Noah ( one of the movers ) and call me back on November 8th. Madelyn did not return my call. I again called Madelyn on November 13th. The gal that answered the phone stated that she would have Madelyn call me back. Again, I received no call back. I phoned again on November 14, 2018 and finally spoke with Madelyn. No satisfaction I will never use, not recommend Two Men and a Truck
Response
<div class="bv-review-response-container">
<div>Hello Steven,<br/><br/>We're very sorry that your experience was not exemplary. We strive to make your move day less stressful. If you would like to call our office, and speak with one of our managers regarding the situation, we would be happy to discuss the matter further. We are available at: 920-757-4040</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello Steven,<br/><br/>We're very sorry that your experience was not exemplary. We strive to make your move day less stressful. If you would like to call our office, and speak with one of our managers regarding the situation, we would be happy to discuss the matter further. We are available at: 920-757-4040</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sarah
The movers jumped right in. I didn't know how to assemble the desk they picked up for me, but they did. They were patient with me as I was deciding where it needed to go and were happy to inch this very heavy piece to the exact place I wanted it. I have dogs and they were extremely friendly with them and showed care for my home.
