Reviews
Norman
First you charged for 2 tv boxes w1 did not use and 1 mattress bag we did not use that was $54 plus I think moving 6miles away for that price was way to high . The team took really good care of my items though . If you live local just rent a u haul and go hire a couple day labors feed them lunch and pay them 200-$250 for there time moving across the state yea I would recommend two men and a truck
Response
Thanks for the review!
Joni
This is my third time using this company. The first two times were EXCELLENT. This last time, I requested the same team, was assured I’d get them, and had two different movers show up. These guys were super friendly and tragically slow. It took almost 90 minutes to load a couch and loveseat and drive it about 10 blocks. Really disappointed in my final cost.
Response
Joni, thank you for being a repeat customer and for taking the time to share your feedback. We're especially sorry to hear this experience didn't live up to the high standard you experienced on your previous moves with us.
After reviewing your move, we found that an additional pickup location was added on moving day, which changed the scope of the job. Unfortunately, we did not update the estimate or clearly communicate how that change, along with an unexpected delay while waiting to access the pickup location, would affect the overall timeline and final cost. We understand how frustrating that must have been, especially when your expectations were based on your previous experiences with us.
Your feedback has been shared with our team, and we've reinforced the importance of updating estimates and setting clear expectations anytime a move changes. We truly appreciate your loyalty over the years and hope we'll have the opportunity to provide you with the level of service you've come to expect from us.
After reviewing your move, we found that an additional pickup location was added on moving day, which changed the scope of the job. Unfortunately, we did not update the estimate or clearly communicate how that change, along with an unexpected delay while waiting to access the pickup location, would affect the overall timeline and final cost. We understand how frustrating that must have been, especially when your expectations were based on your previous experiences with us.
Your feedback has been shared with our team, and we've reinforced the importance of updating estimates and setting clear expectations anytime a move changes. We truly appreciate your loyalty over the years and hope we'll have the opportunity to provide you with the level of service you've come to expect from us.
Haylee
Our whole experience with two men and a truck has been wonderful. The office team was amazing and gave all the information and details about the contract. Our movers Trevor and Dakota were amazing! They working great as a team, handled our items with care, walked through the process with us, and worked in a timely manner. Would choose this company again!
Response
Haylee, thank you for your wonderful review. We are glad Trevor and Dakota did an amazing job; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Connor
Trevor and Dayzon are life savers! Moved my “gamer couch” quickly and helped me set it back up. Seriously when no other moving company would you guys helped in a major way!
Thank you!
Thank you!
Response
Connor, thank you for your kind words and for choosing your Movers Who Care®! We will ensure Trevor and Dayzon receive your compliments!
Brionna
The three guys who moved my mom were respectful and professional. They took care and wrapped everything they moved so it wouldn't rub or get damaged, and they were very efficient. I hope we don't have to move again, but if we do, I would definitely reach out to this team again.
Response
Brionna, thank you for your wonderful review. We are glad our team was respectful, professional. and efficient; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Martine
These guys were the best. I would hire them again. They were courteous, friendly, conscientious of my property. They worked together very well as a team. They problem solved to my meet my interest when a couple issues surfaced. They turned what could have been a stressful situation into a pleasant experience. Thank you Albert and Sheldon. A company rep even showed up to ensure satisfaction.
Response
Martine, thank you for your generous review. We are glad Albert and Sheldon were courteous, friendly, and conscientious; we will ensure they receive your praises! Thanks again for choosing your Movers Who Care®!
Jennifer
Thank you so very much for all the kindness, hard work, and professionalism you guys provide!! What a smooth process. It was extremely helpful and pleasant. Thank you!
Response
Jennifer, thank you for your kind words. We are glad our team was kind, hardworking, and professional; we will ensure they receive your compliments! Thanks again for choosing TWO MEN AND A TRUCK®!
Luke
Great service! Thanks guys!
Response
Luke, thanks for the review and for choosing TWO MEN AND A TRUCK®!
David
The two men who managed our move were amazing! They were very hard workers, stayed all day and were the most polite and friendly people ever.
Such. A wonderful experience all around
Such. A wonderful experience all around
Response
David, thank you for your kind words. We are glad our team was hardworking, polite, and friendly; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Andrew
Desmond and Albert were a huge help with moving. They were polite and thoughtful, and made quick work of moving some big stuff. Would recommend this moving service to anyone who needs it!
Response
Andrew, thank you for your kind words. We are glad Desmond and Alberto were polite, thoughtful, and quick; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
