Reviews
Theresa
I moved from my downstairs to my upstairs duplex, so I didn't need a truck. My roommate suggested 2 men and a truck for muscle power, even though I didn't need a truck. The office staff set me up with a convenient appointment, called me to remind me, and the movers called to let me know when they were on their way, so there were no surprises. The crew arrived promptly, were energetic and in a good mood. They got straight to work, and with great care moved my furniture pieces as if they were priceless antiques. They even cheerfully moved the few boxes I had packed, while the paperwork was being completed. I would definitely recommend your company to anyone who asks. Great job! Appliance movers came next day; they had these over the shoulder harnesses that you might want, backsavers.
Response
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<div>Theresa,<br/><br/>Thank you for your review. It is great to hear that our movers did such a fantastic job for you. They worked very hard to make your experience exceptional. They know that moving is hard, especially in a town home. They aimed to make it as easy as possible. Thanks again. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Theresa,<br/><br/>Thank you for your review. It is great to hear that our movers did such a fantastic job for you. They worked very hard to make your experience exceptional. They know that moving is hard, especially in a town home. They aimed to make it as easy as possible. Thanks again. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christine
My experience with TMT was great from beginning to end. The office staff that first picked up my call was courteous and professional. It was a longer phone call than I first anticipated but I know now they were trying to be detailed to offer the best possible estimate for me. Communication prior to the movers showing up was clear and reassured me that it was going to be a smooth move day. It did end up taking 6.75 hours versus the 4.5 that was estimated but there were some heavy pieces that needed to be moved from the second floor and they were careful to pack everything up with blue moving blankets and the shrink wrap material to keep all drawers in place. One of the movers (newer?) did seem to be less enthused than the others about our satisfaction but overall we're happy.
Response
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<div>Christine,<br/><br/>We apologize that your move went longer than estimated. This information has been passed along to the Operations Manager. He will provide additional training where necessary. it is great to hear the rest of your move went well. They worked hard to make sure your pieces were protected. Thanks for your review. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Christine,<br/><br/>We apologize that your move went longer than estimated. This information has been passed along to the Operations Manager. He will provide additional training where necessary. it is great to hear the rest of your move went well. They worked hard to make sure your pieces were protected. Thanks for your review. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jimmy
Overall, the price was too high for above average service. The movers were good but could of worked faster at times. The office staff did not explain everything clearly. At the end, I would recommend if there are no other options available. I will use another moving service that is more affordable and more worth my time and money. It took 3.5 hours to move 10 items from an apartment that is literally half a mile from my old apartment. That is not accceptable at all. Thank you!
Response
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<div>Jimmy,<br/><br/>Thank you for your review. We apologize for the office being unclear about what should be expected and the movers not moving efficiently. The General Manager has been notified about your experience. He will be responding to you soon about a resolution. Until then, if you have any questions at all, feel free to contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jimmy,<br/><br/>Thank you for your review. We apologize for the office being unclear about what should be expected and the movers not moving efficiently. The General Manager has been notified about your experience. He will be responding to you soon about a resolution. Until then, if you have any questions at all, feel free to contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Danielle
I am 100% satisfied and I will be referring this company to friends and family.
Response
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<div>Danielle,<br/><br/>Thank you for your review. We aim to make every move a fantastic experience. We are glad to hear that you will be referring us to your friends and family. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Danielle,<br/><br/>Thank you for your review. We aim to make every move a fantastic experience. We are glad to hear that you will be referring us to your friends and family. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Claudia
I will recommend your services to all my friends,you were so helpful and even help me with some things I couldn't have done by myself ,thank you for your great attitude ,smiles and willingness to help,great team,
Response
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<div>Claudia,<br/><br/>Thank you for your review. We are always glad to hear a customer wanting to recommend us to their friends. Our movers know that moving is a very stressful thing to do, which is why they work hard to make your experience wonderful. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Claudia,<br/><br/>Thank you for your review. We are always glad to hear a customer wanting to recommend us to their friends. Our movers know that moving is a very stressful thing to do, which is why they work hard to make your experience wonderful. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Philip
Mark and his partner (I forgot his name) are very personable and quick workers. When I move again, I hope I get the same team!
Response
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<div>Philip,<br/><br/>Mark and crew worked very hard to make your move go smoothly. They both know that moving is hard, so they aimed to make it easy and stress free. We look forward to working with you again in the future. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Philip,<br/><br/>Mark and crew worked very hard to make your move go smoothly. They both know that moving is hard, so they aimed to make it easy and stress free. We look forward to working with you again in the future. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynda
When I called to set up the move, the gal that answered the phone was friendly, knowledgeable and very efficient. The two men that came, were friendly and hard working. The move went flawless! I would recommend them and use them again.
Response
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<div>Lynda,<br/><br/>It takes a team effort to make a move go well. Our office staff sets everything up, and the movers help deliver. It is great to hear that everything went so well. The crew worked very hard to provide the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynda,<br/><br/>It takes a team effort to make a move go well. Our office staff sets everything up, and the movers help deliver. It is great to hear that everything went so well. The crew worked very hard to provide the best moving experience. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelsey
Everything went smoothly and the guys were great! We finished early and had fun moving it all. Great attitudes and very respectful!
Response
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<div>Kelsey,<br/><br/>Thanks for your review. It is great to hear that the crew was able to make your move go smoothly. They aimed to make your move go as efficiently as possible. They know it helps to be nice as well. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kelsey,<br/><br/>Thanks for your review. It is great to hear that the crew was able to make your move go smoothly. They aimed to make your move go as efficiently as possible. They know it helps to be nice as well. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marlie
Frank and Justice are an awesome team! We will definitely be calling to work with them again.
Response
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<div>Marlie,<br/><br/>Frank and Justice appreciate your complements. They wanted to make your experience easy and stress free. It is great to hear that you will be recommending us to others. We really appreciate it. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Marlie,<br/><br/>Frank and Justice appreciate your complements. They wanted to make your experience easy and stress free. It is great to hear that you will be recommending us to others. We really appreciate it. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Donnell
We have used 2 Men and a Truck a couple times before. Each time was a great experience. This last move was for my 94 year old mother and sister under difficult circumstances. The moving team was AWESOME! They were patient and still got everything done (including moving my mothers bedroom furniture around twice for her :) ) within their time estimate. I would highly recommend them!
Response
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<div>Donnell,<br/><br/>Thanks for your continued loyalty to us. It is great to hear that our movers did a fantastic job for you. The movers worked very hard to provide a fantastic experience. They know that moving is hard, so they aim to make your move smooth and stress free. Thank you again for your continued support. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Donnell,<br/><br/>Thanks for your continued loyalty to us. It is great to hear that our movers did a fantastic job for you. The movers worked very hard to provide a fantastic experience. They know that moving is hard, so they aim to make your move smooth and stress free. Thank you again for your continued support. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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