Reviews

03/15/2018

Shawn

5 out of 5 stars
Absolutely wonderful experience using your company. I will definitely keep you in mind for the future and recommend you to others.
Response
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<div>Shawn,<br/><br/>It is always great to hear that we did a fantastic job. Our movers work very hard to provide an excellent customer experience. They know that moving is hard, so they aim to make it an enjoyable experience. Thank you for recommending us to others. We really appreciate that. -TMT Management</div>
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03/15/2018

Marilyn

5 out of 5 stars
Movers were great, when asking about items to be moved by office , does not appear to be categories for everything, ask about specific things by not how many box s etc
Response
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<div>Marilyn,<br/><br/>We always appreciate hearing feedback from customers and take it seriously. The Sales Manager will be informed about your concerns with the office staff. We will make adjustments to help make the process easier for the next customer. If you would like to speak with management yourself, feel free to call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/14/2018

Valerie

5 out of 5 stars
If I could give a higher rating that excellent. I would. Amazing job!!
Response
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<div>Valerie,<br/><br/>Thank you for the great remarks. We love hearing that our crew did a fantastic job. They aimed to make your move stress free so you could be at ease. Thanks again and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/14/2018

Guy

5 out of 5 stars
We had two moves, one from our old home into storage and the 2nd from the storage to the new home. The first move was satisfactory but had a few issues. The 2nd move, however, was fantastic. The movers (Anthony and Micah?) were friendly, courteous and professional. They took great care with my furniture and my new home. There was no damage done during the move and I am completely satisfied with the job they did.
Response
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<div>Guy,<br/><br/>Thanks for your review. We are sorry to hear that there were some issues with your first move with us. The Operations Manager has been informed and will increase training for the movers on your job. It is great that your second move went well. We always appreciate hearing feedback. Best of luck to you in your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/11/2018

Melani

4 out of 5 stars
Evan came to my home in Lake Stevens, and did a walk-through of my home. He was pleasant, but on moving day I was told he missed three couches, meaning the truck size was too small. They gave me the choice of postponing the move (not an option) or accepting the fact they may not be able to move everything. I spoke with the manager, who was working on a solution. This put my movers, Frank and Robert, in a tough position of maximizing every inch of the truck. And they did it. They worked their butts off, and were cheerful about it. The unload was just as pleasant. They were respectful of my belongings and a lot of fun. They were put in a difficult position, but managed to make it work for me. They saved the day, and I am grateful. They are the true STARS.
Response
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<div>Melani,<br/><br/>Thanks for your review. We are sorry that Evan missed a few couches when doing his walk through with you. This information will get back to Evan so he will not make another mistake. Frank and Robert appreciate hearing your kind words. They did work very hard to make your belongings fit in the truck. Thank you for being patient with us. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/11/2018

Steven

5 out of 5 stars
Quote was for 4 hours for the move and the two men finished it in 2 hours.

It was drizzling and movers wrapped furniture in a plastic wrap to protect it.

Movers were friendly and courteous and made sure each item was arranged exactly as I wanted it in the new location.
Response
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<div>Steven,<br/><br/>Thanks for your review. The movers make an effort to help protect your items so they would be protected from the elements. They know that Washington&#39;s weather is unpredictable, so do anything to protect your items. Thanks for all your complements. Best to you in your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/08/2018

David

5 out of 5 stars
I have moved and hired other professional movers before, however, my experience with the office staff and the movers will have me searching no more for other movers. Frank, Austin, and Noah were thorough, gentle, sting and protective of my home, the furnishings and finishes. They excelled at great communication, discussing potential issues and solutions, and assurances they cared enough to do the very best with every item moved. Moving is stressful and many worries accompany a whole house move. These moving professionals and the office team at Two Men and a Truck set clear expectations, and delivered exactly as promised.

Thank you to the whole team for a job well done!

David in Bothell, WA
Response
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<div>David,<br/><br/>Frank, Austin and Noah appreciate hearing that your move went so well. They worked very hard to make your move easy and stress free. They like to treat your belongings as if they were their own. Thanks again for all your complements. Best to you in your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/08/2018

Tabitha

5 out of 5 stars
We had Tyler and Brian from Two Men and a Truck in Everett, deliver a truckload of furniture (that they picked up an hour away from us) to our home. Our home isn't easy to find, and yet they found us. I know some of the items weren't easy to load, but they loaded them. I know they were tired, but they never lost their professionalism. They were fast, accurate, careful, and courteous. I agree with the recommendations I received for andquot;Two Men and a Truckandquot; and would recommend their service to anyone!
Response
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<div>Tabitha,<br/><br/>Tyler and Brian appreciate hearing that. They worked very hard to provide you with an excellent customer experience. They encounter challenges in every move, so they are prepared for anything. We are glad that you were able to enjoy using our services. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/07/2018

Cassidy

2 out of 5 stars
My name is Cassidy and I moved on 2/28 with your services. I was explicitly clear about the stairs at the new home on the phone, but the estimate was not even close. The movers got exhausted, taking hours and packing up single boxes at a time. Many of my dishes were broken in the process and they were packed very carefully. I am very disappointed, as it came as a surprise to them I was on the third floor and the stairs, but I said that from the beginning when I called. The movers were nice and professional otherwise. I just wish they would have been more careful with my things.
03/06/2018

Peter

5 out of 5 stars
Our movers, Micah and Mike, were great to work with in our home move. They were on time, explained the moving process thoroughly including the required paperwork, and very professional throughout the move. The office staff also did a very professional job going thorough the scheduling process and the explaining the requirements needed to do a very smooth move. Although this move was only a 6 mile move to our new home, everyone treated this move as professionally and with great care as our last move with Two Men and a Truck which was from California to Washington, over 900 miles, about 2 1/2 years ago. Thank you very much! Pete andamp; Sheri
Response
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<div>Pete and Sheri,<br/><br/>It is great to hear that our movers did a fantastic job for you. They worked very hard to provide you with a top notch experience. They know that every move, big or small, is important. Thank you for your continued loyalty toward us. Best to you in your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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