Reviews

06/08/2018

Charleen

4 out of 5 stars
My overall experience was very good. There was one mover that was not very good. He dropped a piece of furniture. He did not stack boxes very well and one dropped. He was nice, but, should not be a mover. I might be using you again when I move into my new place.
Thank you.
Response
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<div>Charleen, <br/><br/>We apologize for the dropped furniture. We have spoken with the mover and will put him through more training to prevent that from happening again. If you have any other questions, feel free to contact us at (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/08/2018

Jessica

5 out of 5 stars
The whole process was easy! The three men that came to move is were all polite and the move was done quickly.
Response
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<div>Jessica,<br/><br/>We love that. We know that moving is very hard, so we aim to make it an easy and straight forward process. Moving efficiently and carefully is also a priority to the movers; thanks for noticing that. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/07/2018

Elsa

5 out of 5 stars
This move was a very painless experience from the call to set up the move to the movers and to the end result of the furniture in place.
Thank you!
Elsa Teel
Response
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<div>Elisa,<br/><br/>It is great to hear that your experience was smooth and stress free. The movers worked hard to provide you with an excellent move. We appreciate your kind words. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/05/2018

Marc

5 out of 5 stars
this was an excellent experience for us - the crew wrapped every piece before moving, they quickly had my entire house packed in the truck and had the same efficiency and care unloading into our new home. They were very friendly and accommodating. There were no complications or dramas or surprises. They did it in far less time than expected and the cost was worth every penny. The service exceeded all our expectations and made our move very smooth.
Response
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<div>Marc,<br/><br/>Our movers like to hear that your move was stress and drama free. They worked very hard to make the whole process go smoothly end efficiently. We are glad to hear that we exceeded your expectations. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/04/2018

Courtney

5 out of 5 stars
Matt K. and Micah B. were absolutely awesome, both had a great attitude, very safety oriented and they took the time to be gentle with all of my belongings. Blankets and stretch wrapped used like last time (5 years ago) this is why I called back; that process sets you aside from others. Thank you so much Matt and Micah; please recognize both of these guys as they were awesome. Courtney
Response
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<div>Courtney,<br/><br/>Matt K and Micah B are glad to know that you had a fantastic experience. They wanted to complete your move safely, carefully and efficiently. Management will recognize them for their good work. Thanks for being a loyal customer. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/04/2018

Sue

5 out of 5 stars
The move was easy and the movers were professional, caring and nice. They worked within my time frame which saved me money! So that was a good thing. Really appreciate the care taken with my furniture. Thank you so much.
Response
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<div>Sue,<br/><br/>Taking care of your furniture is a top priority of our movers. They worked very hard to provide you with a fantastic moving experience. We are glad to hear that you were able to save some money as well. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/02/2018

Vicki

5 out of 5 stars
Great experience from start to finish. Everyone we interacted with was helpful and friendly. Our movers Matt K and Micah were a fabulous team. They arrived 15 minutes early explained all the paperwork answered all our questions and were polite and professional. They took great care to wrap the furniture and worked quickly and efficiently. Awesome team! Great follow up with estimate letter and personal phone contact from Kyle and others to go over the estimate and scope of job to confirmation the day before the move and satisfaction follow up afterwards. We’ll be happily recommending Two Men and a Truck to family and friends. Moving a household is always stressful and hectic. Everyone we encountered has such a positive attitude and are so helpful. Fabulous customer service!
Response
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<div>Vicki,<br/><br/>It is great to hear that Micah and Matt gave you such a fantastic experience. They worked very hard to make your move smooth and stress free. The whole team aimed to give you top notch quality all the way around. Thank you for recommending us to your friends and family. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Lynetta

5 out of 5 stars
We were very happy with our moving team as you can tell from our earlier survey selections. We had two very hard working, professional, and dedicated young men helping us with our move. They surely do their mothers proud!
We have already recommended you to two other families. Thanks very much for your help!
Response
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<div>Lynetta,<br/><br/>Thank you for your wonderful complements of the moving team. They worked very hard to provide you with an excellent moving experience that was stress free and fun. We really appreciate you recommending us to your friends. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Blane

5 out of 5 stars
Used Two Men and a Truck 3 years ago. I had a good experience 3 years ago so I decided I would go ahead and use Two Men and a Truck again. The online tools for documenting everything that will be moved are excellent. I had to reschedule the move at one point and everything went smoothly. The 2 staff that showed up for the move were polite, worked hard, and I am very pleased with their work. I would definitely use Two Men and a Truck again. Thank You.
Response
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<div>Blane,<br/><br/>Thank you for your review. It is great to hear that you enjoyed using our services again. We really appreciate our repeat customers. The movers worked very hard to provide you with an excellent experience and that everything would go smoothly. If you do ever need us again, please let us know. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/29/2018

Brandon

5 out of 5 stars
The whole experience was seamless and fantastic. Communication from the office was great, and the moving crew was incredible.
Response
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<div>Brandon,<br/><br/>Thanks for your review. Our entire team knows it takes a group effort to make a move go smoothly. Efficiency and care are what the movers are all about. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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