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Reviews
LaVon
You arrived on time. Loaded furniture etc. quickly but carefully. When unloading placed everything where I wanted it. Price was very close to original estimate. I would recommend you to any one moving.
Response
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<div>LaVon,<br/><br/>Thank you for your review. It is great to hear that you enjoyed using our services. Our moving team worked hard to go below your estimate and provide an excellent experience. Thank you for your recommendation. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>LaVon,<br/><br/>Thank you for your review. It is great to hear that you enjoyed using our services. Our moving team worked hard to go below your estimate and provide an excellent experience. Thank you for your recommendation. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Becky
The movers were not very concerned with the care of my boxes as they moved them, placing heavy ones on top of other boxes, tipping some boxes over, etc. It felt like they were more interested in doing a quick job rather than taking care of the items in their hands. Nothing is broken that I could see, but it was a bit nerve-wracking to watch them carelessly move my stuff around. Also, your prices are way too high for the quality of the service I got. For $160 an hour I would expect the movers to be HIGHLY concerned for my possessions, but they certainly weren't.
Response
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<div>Becky,<br/><br/>We apologize for your experience. Feedback is extremely important to us as a company. We take all reviews very seriously. The Operations Manager will be speaking with your moving crew about make a more concerted effort to be careful for customers going forward. Again, we apologize for your experience. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Becky,<br/><br/>We apologize for your experience. Feedback is extremely important to us as a company. We take all reviews very seriously. The Operations Manager will be speaking with your moving crew about make a more concerted effort to be careful for customers going forward. Again, we apologize for your experience. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Doug
The engagement with the staff was difficult in the beginning, calls were not returned, but that issue was resolved by the national branch and the local team kicked in to work...from then on my total experience was outstanding, the team inside and out were professional, experienced and brought great attitudes to exceed expectations. I would recommend Two Men and a Truck to any of my family and friends
Response
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<div>Doug,<br/><br/>We apologize for our sales staff not getting to the phones quicker. We are working through that problem so other customers will have a better experience. It is great to hear that your moving crew had a fantastic experience with our moving crew. Thanks for your review and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doug,<br/><br/>We apologize for our sales staff not getting to the phones quicker. We are working through that problem so other customers will have a better experience. It is great to hear that your moving crew had a fantastic experience with our moving crew. Thanks for your review and enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jesse
Two Men and A Truck did a fabulous job moving our home. Tyler, Randy and Noah arrived on time, were very polite and best of all they finished the job a few hours early, saving us a great deal of money. The teams assistant operation manager, Frank Bernhardt, even came to the job to check on his crew and led by example by helping them load the truck. I'll never move myself again knowing the care this company gives my items. They treated everything like it was their own and took every precaution to protect it and the home we were moving out of and into. They taped blankets over the door ways, rolled out carpets to protect main travel paths and were extremely careful not to scuff paint, etc. Good work fellas, your company will always have our referrals!!
Response
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<div>Jesse,<br/><br/>Thank you for your review. Tyler and crew worked very hard to protect all of your items and treat them as if they were their own. They know that moving is hard, so they aimed to make your job easy and stress free. Thank you for referring us to your friends and family. They mean a lot to us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jesse,<br/><br/>Thank you for your review. Tyler and crew worked very hard to protect all of your items and treat them as if they were their own. They know that moving is hard, so they aimed to make your job easy and stress free. Thank you for referring us to your friends and family. They mean a lot to us. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rhonda
The moving crew did an awesome job moving my stuff. I highly recommend this company!
Response
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<div>Rhonda,<br/><br/>The moving crew is happy to hear that you are pleased with their work. They know that moving is hard, so they worked very hard to make your job a smooth and easy experience. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rhonda,<br/><br/>The moving crew is happy to hear that you are pleased with their work. They know that moving is hard, so they worked very hard to make your job a smooth and easy experience. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
When I first called about service I told the person I had heavy woodworking equipment to be moved, and some furniture. The two guys showed up on time, but were not prepared for equipment. They had to call in additional help. Someone dropped the ball.
Response
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<div>Dan,<br/><br/>We apologize for the miscommunication. The Sales Manager will be communicating with our sales staff on how to improve their clarity. If you would like to speak with management, call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dan,<br/><br/>We apologize for the miscommunication. The Sales Manager will be communicating with our sales staff on how to improve their clarity. If you would like to speak with management, call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stacy
The reason I hired Two Men and a Truck is because I called several moving services and the customer service offered by TMAAT was by far superior of other local movers. The office team asked the right questions, sought out the answers from internal team members and communicated clearly, accurately and with courtesy.
Mandy
Very courteous crew! Excellent service. True to quote. Timely. Respectful of my property
Response
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<div>Mandy,<br/><br/>Thanks for your review and comments about our moving team. They all worked very hard to provide you with an excellent moving experience. The crew knows that your time is valuable, so they aimed to make your move efficient and smooth. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mandy,<br/><br/>Thanks for your review and comments about our moving team. They all worked very hard to provide you with an excellent moving experience. The crew knows that your time is valuable, so they aimed to make your move efficient and smooth. Thanks again, enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cheryl
Very professional, the movers worked quickly and the price came in way under the estimate. Will be using them in the future for our next move!
Response
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<div>Cheryl,<br/><br/>Our crew worked very hard to make it under the estimated time. It is great to hear that you will be using us for future moves. We hope to work with you again. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cheryl,<br/><br/>Our crew worked very hard to make it under the estimated time. It is great to hear that you will be using us for future moves. We hope to work with you again. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
Great experience. Matt and Micah were quick and efficient. Very happy.
Response
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<div>Mark,<br/><br/>Thanks for your review. Matt and Micah really appreciate hearing that they did a fantastic job for you. They worked very hard to ensure your move went smoothly and was stress free. Thanks again for your comments. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mark,<br/><br/>Thanks for your review. Matt and Micah really appreciate hearing that they did a fantastic job for you. They worked very hard to ensure your move went smoothly and was stress free. Thanks again for your comments. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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