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Reviews
Steven
Monroe and Alphonso were the best. On one of the hottest days we could pick these guys were smiles and work. They came to the house, sized up the move and started, they didn't stop until it was time to go to the storage unit. At the storage unit they were great helped me decide how to put the material in to get max room for other storage items. Two GREAT men and a truck!
Thanks you Monroe and Alphonso
Thanks you Monroe and Alphonso
Response
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<div>We are so happy we were able to WOW you, Steven. I don't think we can change the company name to, Two Great Men and A Truck, but I do like the sound of it! Be sure to ask for the same guys when you move out of storage!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy we were able to WOW you, Steven. I don't think we can change the company name to, Two Great Men and A Truck, but I do like the sound of it! Be sure to ask for the same guys when you move out of storage!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Greg
I was impressed with the care of each piece and how everything was wrapped before moving.
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<div>So happy we were able to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>So happy we were able to impress!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chris
This was our second time using Two Men and a Truck. My wife told me about her great experience with the movers the first time so we went with them again and requested the same Lead Mover. This was the best group of guys we could have gotten. They were professional, courteous, and went above and beyond when taking care of and transporting our furniture and valuables. They did not waste any time at all while moving, even performing so efficiently that they shaved some time off of our initial quote. I will always recommend Monroe and his team to anyone needing assistance in moving, we have nothing but amazing things to say about our experiences.
Response
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<div>Thanks so much for this wonderful review, Chris. We love it when our guys beat the estimate and exceed exceptions. We look forward to impressing the friends and family you refer to us. Moving crews can be requested so be sure to ask for Monroe's Team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks so much for this wonderful review, Chris. We love it when our guys beat the estimate and exceed exceptions. We look forward to impressing the friends and family you refer to us. Moving crews can be requested so be sure to ask for Monroe's Team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracy
Wonderful experience! Alphonse & Monroe were absolutely fantastic!! I highly recommend 2 Men & A Truck!!
Response
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<div>Thank you times two, Tracy! Not only did you leave us a nice review you called back to book another move and requested the same crew! They certainly appreciated that and we appreciate you and your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you times two, Tracy! Not only did you leave us a nice review you called back to book another move and requested the same crew! They certainly appreciated that and we appreciate you and your recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Frank
**On the movers attitude...I marked it Excellent, but they were way beyond excellent. Very respectful young men. Wish you had an Excellent ++++++
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<div>Thanks Frank! It's easy to have a fun, energetic attitude when our customers are as awesome as you are! We are so happy you were impressed!</div>
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<div>Thanks Frank! It's easy to have a fun, energetic attitude when our customers are as awesome as you are! We are so happy you were impressed!</div>
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Joyce
Our experience with Two Men & a Truck was top notch! The customer care provided through the entire moving process was exceptional! The office staff, the estimator and the moving crew were knowledgeable and professional! We will definitely recommend Two Men & a Truck to all our friends and family!
Response
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<div>Thank you for taking the time to leave such a lovely review, Joyce. We are so pleased to hear you will be referring us to your close friends and family!</div>
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<div>Thank you for taking the time to leave such a lovely review, Joyce. We are so pleased to hear you will be referring us to your close friends and family!</div>
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Susan
The 2 movers, I had were nice handle the furniture great. Very pleasant. Would definitley use again!!
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<div>Thanks Susan! We look forward to assisting you in the future!</div>
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<div>Thanks Susan! We look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melanie
I have used Two Men before and have always been pleased. In this case I am beyond pleased and if I could give a rating higher than excellent, I would. Ryan C and Monroe were the best movers. They were polite, excellent customer service, efficient, pleasant and handled the stuff with care. We had some glitches in the building elevator and Ryan and Monroe not only worked with us on the delay but also maintained a calmness that I appreciated. They are good people, excellent movers, efficient, get the job done quickly with care all while being personal and polite. I will always request the two of them and I have had some great movers in the past. I can't say enough about the quality of both guys and what an addition to Two Men and a Truck. Thank you!
Jo
Everything was setup wrong
Including my move date .. Bank card information etc. For the amount of money they were going to charge everything should’ve been spot on!
Including my move date .. Bank card information etc. For the amount of money they were going to charge everything should’ve been spot on!
Response
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<div>The paperwork on file was indicative of the date we had scheduled for you and your move. We understand things can get mixed up however, when we spoke to you to verify the credit card information on file you didn't call us back. We would have worked with you to make sure your move went smoothly on the date you needed but we were unable to reach you. You were not charged any kind of cancellation fee for not moving with us and if you had moved with us, I'm sure you would have been more than pleased with our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>The paperwork on file was indicative of the date we had scheduled for you and your move. We understand things can get mixed up however, when we spoke to you to verify the credit card information on file you didn't call us back. We would have worked with you to make sure your move went smoothly on the date you needed but we were unable to reach you. You were not charged any kind of cancellation fee for not moving with us and if you had moved with us, I'm sure you would have been more than pleased with our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeanne
My appt was for 8-9 am. I had scheduled weeks in advance. The office called the morning of my move to tell me I had been moved until the afternoon. I was speechless. I had everything scheduled with friends assisting. Several of them have upcoming moves. You may have just lost their business!! However the actual movers were excellent and very professional.
Response
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<div>We are so sorry for the inconvenience, Jeanne and understand how frustrating that must have been for you and your family. We try very hard to avoid changing the move times for our customers for that exactly that reason. Due to an emergency we were down a truck and instead of cancelling the move, we scrambled to get it done for you on the same day. We thank you for acknowledging how great your moving crew is and appreciate your 4 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so sorry for the inconvenience, Jeanne and understand how frustrating that must have been for you and your family. We try very hard to avoid changing the move times for our customers for that exactly that reason. Due to an emergency we were down a truck and instead of cancelling the move, we scrambled to get it done for you on the same day. We thank you for acknowledging how great your moving crew is and appreciate your 4 stars!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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