Reviews

03/09/2018

Virginia

5 out of 5 stars
The office staff had excellent job in reminding their customer ahead of time and confirm the service request status. The movers staff are excellent and knowledgeable in moving stuff and very polite. Definitely, I would recommend the two men and a truck to my friends in this type of service. Thanks.
03/08/2018

Tina

5 out of 5 stars
The only thing the office failed to explain to me during my phone conversations of setting up the move was the additional cost of insurance should I chose to buy it and that was not explained until the time of pick-up. The office explained to me that there would be runners to cover the carpet (brand new house), however when the movers arrived to drop off the furniture, they explained they only carry two runners, but that were professional and made it work, they uncovered the furniture and used the furniture covers to protect the carpets. My overall experience was excellent. Thank you!
Response
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<div>Thanks, Tina! We appreciate your feedback!</div>
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03/08/2018

Lynn

5 out of 5 stars
Amazing experience. The 4 men worked well together, and made this crazy move seem easy.
Response
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<div>Thanks, Lyn! We appreciate your kind words!</div>
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03/07/2018

Maria

5 out of 5 stars
I have to say I was VERY impressed. The movers were on time, very personable and got what we needed done under the time estimated. I was only moving across the street from one apartment to another. It was so much easier than moving the big stuff ourselves. We will utilize them again in the future when we finally move to a house. Thanks again!
Response
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<div>Hi Maria, Thank you for taking the time to leave us a review, we truly appreciate it. Have a great day!</div>
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03/05/2018

Kipley

4 out of 5 stars
The men who moved our office were absolutely professional, courteous, and hard working. The office staff - meh. I was given incorrect information that adversely effected our move. The team was to go to a second location first, then to our main location. By reversing this we required more time and a second truck. I was told I would have 4 men and only 2 showed up. While you hourly charge was altered to reflect this, it made our staff an others involved in our move stay longer on site - adding more hours to their paychecks! When I called Andrew Auld about these issues he was unavailable to the phone. While this is totally understandable, he never returned my phone call! The person I ended up talking to was able to easily resolve the problems, and to my satisfaction, no apology!
Response
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<div>Hi Kipley, <br/>Thank you so much for taking the time to share your move experience with us! We appreciate your feedback.</div>
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03/03/2018

Matthew

5 out of 5 stars
This is the second time Iandacirc;??ve used you all in the past few months. Thanks for your professionalism!
Response
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<div>Thanks, Matthew! We appreciate your kind words!</div>
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03/03/2018

Sean

4 out of 5 stars
over all the experience was good. Team was quick and got us unloaded well before the estimated time, so that saved us $$. Would have given the moving team an excellent, but my wife found two significant dents in our children's black dresser after something heavy had been laid on top of it. Otherwise very professional and courteous to my family.
03/02/2018

Stacy

5 out of 5 stars
The guys were great and had such a good attitude. You could tell they really enjoy what they do and made the experience fun. They were so helpful and did an excellent job. I would definitely recommend this company in the future. I have used other moving companies in the past; however this is my first in Virginia. Great experience, great company.
Response
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<div>Thank you, Stacy! We&#39;re glad we exceeded your expectations!</div>
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03/02/2018

Deborah

5 out of 5 stars
With no prior warning a hospital bed was delivered for my Dad. The regular bed was extremely heavy. It needed to be moved and I could not do it.
The office staff went out of her way to facilitate this move by calling some people in to do the job. The movers were on time and removed the bed from my Mom and Dadandacirc;??s apartment to my house and set it up. They were very nice and helpful.
I will definitely use them again.
I do believe they need some flexibility in their price rate for very small moves. That is my only suggestion.
Thank you,
Debbie Dickler
Response
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<div>Hello Debbie, Thank you so much for taking the time to share your move experience with us.<br/>We&#39;re so pleased to hear we could exceed your expectations!</div>
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03/02/2018

Amber

5 out of 5 stars
It was our first time having movers instead of doing it ourselves- definitely worth it! They were great.
Response
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<div>Thanks, Amber!</div>
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