Reviews
Jane Ellen
Handpicked by God, attended by the angels. Seriously, my movers addressed every need and attended to every detail. They went above and beyond our expectations. From wrapping our furniture with care to rapping with these tired old folks, they were the right team with the right professional, courteous and congenial attitude. A+++ Its not just brute strength and stamina that completes a moving job effectively it is also the on point coordination of movement within the team that made the difference.
Brenda
Our original schdule of 2pm was switched to 9am - thank you for that - we needed the extra time. It was the hottest day of the Summer - 105 heat index. Roderick, Shemal and Julian exceeded our expectations!!! These guys worked hard and still had fun and joked with us. They are a great team. They should all get a raise!!!!
Chloe
Very friendly and glad I didn’t have to move my furniture alone!
Annette
My team was Awesome. Jonathon, Tony and Shelton were quick courteous and efficient in the time it took to move my furniture and boxes. Even in the 95 degree plus heat they had a good attitude and worked well as a team. Thx!
Paige
The moving team was great. Denise in the office was great. Our movers Daniel, Robert, and James were very courteous and efficient. They did a great job.
Nathan
The moving team was the the best, they did Great.They were fast and took great care of our belongings. Everything arrived in perfect condition. They did a fantastic job.
Shavanti
Two Men and A Truck services made moving for me that much easier. The guys were timely calling me on the moving date and a few minutes before they arrived to ensure I was prepared. Upon arrival, they were very polite and made my family and I feel very entrusted in the services. They worked in a prompt manner and asked for my direction of the items I was moving once at my final location. I am far more than pleased with their services and have already begun recommending to many friends and families who will be in the process of moving soon.
Sonya
my experience was horrible with Two Men and a Truck. The movers were late, inexperienced and unprofessional. They complained about how heavy the furniture was and that they needed help, used profanity and was not careful with my belongings. The attitude was terrible and they left my garage in disarray.
The office rented a truck from another company because the truck was not working. The truck rented was much. smaller and two trips had to be made. I was not informed of renting a truck from another moving company. It was a stressful time
The office rented a truck from another company because the truck was not working. The truck rented was much. smaller and two trips had to be made. I was not informed of renting a truck from another moving company. It was a stressful time
Response
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<div>Hello Sonya, Thank you for bringing your concerns to our attention. We sincerely apologize and can<br/>assure you this does not live up to our company’s core values. Often during the summer and when our regular trucks need maintenance, we do obtain a rental truck to keep our obligations to customers and their moving needs. We will be sure to address your concerns immediately with our team. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Sonya, Thank you for bringing your concerns to our attention. We sincerely apologize and can<br/>assure you this does not live up to our company’s core values. Often during the summer and when our regular trucks need maintenance, we do obtain a rental truck to keep our obligations to customers and their moving needs. We will be sure to address your concerns immediately with our team. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lindsey
Our moving team was great. What I didn’t appreciate is the office staff constantly calling them while they were trying to help us. It kept stalling them having to take calls during our allotted time.
Response
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<div>Hello Lindsey, Thank you for reaching out and expressing your concerns. We would be more than happy<br/>to address this with you in further detail. Please contact us at your earliest convenience by<br/>calling 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Lindsey, Thank you for reaching out and expressing your concerns. We would be more than happy<br/>to address this with you in further detail. Please contact us at your earliest convenience by<br/>calling 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Paul
Everything went fine and the moving staff was great. The only thing that was deficient was that I had to confirm my need for your company 3 times. I initiated a call to you on 6/26/18 to confirm my need of your services on 6/29/18 as scheduled and you noted that. I then received a call from you on 6/27/18 to confirm my move which I did again. On the afternoon of 6/28/18 I received an e-mail from you stating that you were sorry you missed me by phone on 6/27/18 and wanted me to again confirm my need for your services the next morning. Like as said everything went fine with the move but you may want to keep track of what your customers tell you leading up to it. Thanks. Paul
