Reviews
Sasank
I am not sure why I have to pay an additional one hour charge for the travel? You guys took 35 minutes to arrive after starting and the rounded off the remaining 20min and said its for the travel.
Response
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<div>Hi Sasank, <br/>Thank you for taking time to express your concerns. We apologize for the miscommunication regarding drive-time when scheduling your move. Because we do not charge a separate travel or fuel charge, we charge for the entire amount of time dedicated to your move. This includes the drive time to and from your move from address, move to address, and our office. Additionally, we pro-rate in 15-minute increments. If you should have any additional questions or concerns, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Sasank, <br/>Thank you for taking time to express your concerns. We apologize for the miscommunication regarding drive-time when scheduling your move. Because we do not charge a separate travel or fuel charge, we charge for the entire amount of time dedicated to your move. This includes the drive time to and from your move from address, move to address, and our office. Additionally, we pro-rate in 15-minute increments. If you should have any additional questions or concerns, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Courtnie
The guys that came were excellent, professional and took their time to make sure our furniture was not damaged. They talked and made us feel comfortable. They were a great crew.
Micah
Excellent service. Will definitely recommend to my friends. They make sure everything is moved. They pack your furnitures properly and their work is with care. From the disassemble to assemble, I didnt have to worry about a thing.
Jordan
Movers were great and very careful and helpful with everything!
Bernard
I was mostly happy with the move. I was moving to an apartment where the truck had to park on the street with the doors open while they moved my things into the new apartment. I stood outside to watch to make sure that none of my belongings were taken. I asked that my things be placed in two rooms and when I came in to see where they were placed on of the rooms things are piled in to where I can barely get in. I had hoped they would place things against the wall and not in the middle to the doorway.
They offered to place my things a little more orderly once finished but that would be an additional charge which could have been done when putting my things in the first time.
They offered to place my things a little more orderly once finished but that would be an additional charge which could have been done when putting my things in the first time.
Response
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<div>Hi Bernard, <br/>Thanks so much for writing to tell us about your experience. We apologize for the miscommunication in where to place your items. We take all feedback very seriously and will address this with our team as soon as possible. If you should wish to address your concerns further, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Hi Bernard, <br/>Thanks so much for writing to tell us about your experience. We apologize for the miscommunication in where to place your items. We take all feedback very seriously and will address this with our team as soon as possible. If you should wish to address your concerns further, we encourage you to reach out to our office directly at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beth
Our driver and his packer were fantastic! A slight miscommunication about getting our books packed, but they immediately contacted the office, got boxes delivered and packed them up, verifying we would not be charged extra because it was included in my email communication with the salesman that it was included in the flat rate. Very courteous and respectful. Treated our belongings with care and were very speedy in packing and unpacking!!
We hope to never move again, but if we did, we would call you again without hesitation! Will recommend 2 Men and a Truck to anyone looking for a moving company.
Thank you!
Beth
We hope to never move again, but if we did, we would call you again without hesitation! Will recommend 2 Men and a Truck to anyone looking for a moving company.
Thank you!
Beth
William
The three guys that performed my move were outstanding. They did a great job with some VERY heavy stuff. Carnell, Sidney, and Nick were all very professional. I would highly recommend them to anyone I know who is getting ready to move.
Ron
The office explained the services offered completely so I knew what to expect, and came up with a quote that was reasonable for the size of the job. The movers showed up exactly when scheduled to on moving day and the move went smoothly. They were courteous and did a good job moving my stuff out of my condo into a self-storage unit. They packed my stuff into the storage unit efficiently so I could put additional stuff in it after the move was complete. Given the cost and the experience in general, I would definitely use 2M&AT again.
Dane
Despite nicking a wall in the apartment we were moving out of everything went off without a hitch. Very fast and very friendly movers.
Brenda
The most recent moving team:
Noah, Randy and Antwone (sp?)
These three young men were courteous professional and hard-working. They worked as A team beautifully! They made a difficult job look easy… I would recommend them to anyone!!!
I would call them “THE A TEAM “!!!
Noah, Randy and Antwone (sp?)
These three young men were courteous professional and hard-working. They worked as A team beautifully! They made a difficult job look easy… I would recommend them to anyone!!!
I would call them “THE A TEAM “!!!
