Reviews
Kevin
The whole experience with moving our office within the city was smooth and easy from start to finish. From the quoting process with the office to the communications before the move and the crew on the moving day - everyone was a pleasure to interact with and made for the best moving process that I've experienced, personally or professionally.
Cody
Our move was great & faster then expected. Both movers were gentlemen & understanding of what we needed in the process. The office calling on moving day was extremely nice to check on our situation. I can not say enough about the two guys working that were sent & how helpful, respectful, and courteous the team was. My family had moved with the company years ago & they were great then & obviously stayed if not raised the bar higher. In a small word awesome!
Jerry
Great experience using Two Men and a Truck! The scheduling process was quick and easy. And most importantly, Jonathan and his crew who performed the move were outstanding! They arrived on time, they were professional, and they worked efficiently and swiftly. The crew wrapped and protected all the appropriate items of furniture and there was no wasted time at any point during the move. I would highly recommend this team!
Jessica
one of the men was able to handle the move. he was full of energy. the other stayed on the truck much of the time. the movers did not have tools to take my bed frame apart. I was forced to go door to door until I found a neighbor with the correct tools. I did call and provide feedback to the office and they credited me for .5 hours. I appreciated this but the move was still more stressful than it needed to be.
Response
<div class="bv-review-response-container">
<div>Hi Jessica, <br/><br/>We appreciate you taking the time to express your concerns. We apologize for the inconvenience of not having tools on your move day. As the "Movers Who Care", we assure you this is definitely not the norm and have taken the time to address this with our team. If you should have any further questions or concerns, please feel free to call our office at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Jessica, <br/><br/>We appreciate you taking the time to express your concerns. We apologize for the inconvenience of not having tools on your move day. As the "Movers Who Care", we assure you this is definitely not the norm and have taken the time to address this with our team. If you should have any further questions or concerns, please feel free to call our office at 804-716-5163. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Holly
I have moved many times in my life and this was one of the worst experiences I have ever had. The movers used "cling wrap" which does nothing to protect the furniture. They picked up my furniture and often threw it over their shoulder like a sack of fertilizer. Moving blankets are very helpful in protecting the furniture. That wrap is worthless. I never had movers turn my furniture sideways or upside down, nor not cover it in moving blankets.
When I spoke to the lady in the office she made it clear that speed was their top priority - with absolutely no concern for protecting the furniture.
We will bring pictures of the damaged furniture during the upcoming week.
Holly and David
When I spoke to the lady in the office she made it clear that speed was their top priority - with absolutely no concern for protecting the furniture.
We will bring pictures of the damaged furniture during the upcoming week.
Holly and David
Joy
I would absolutely recommend this moving company to my friends. The workers were incredible and extremely helpful. And extremely reliable from start to finish. Thank you.
Chris
We hired Two Men and a Truck after reading their numerous positive online reviews. Reviews and reputation are incredibly important these days, and Two Men and a Truck exceeded our already-high expectations. The office team folks were kind and explained the process thoroughly. And the gentlemen who did the heavy-lifting were professional, organized and friendly. They all had terrific positive attitudes. Their shining moment came as they successfully carried and navigated a 500 lb. steel-top conference table down a narrow flight of stairs. Our overall experience was exceptional, and we would certainly recommend Two Men and a Truck for any residential or commercial move.
Darris
Movers were prompt, courteous, professional and full of energy. They gave my belongings the white glove treatment. Will definitely recommend and use in the future.
Wyatt
Overall service was pretty good. The guys were curtious and worked quickly. They could have taken a little more time to plan how they were going to get my couch through a door way though. No real damage but it got banged around a fair amount
Sean
Everyone with whom I communicated was excellent. Denise was terrific in explaining the process and the movers--Joe, Chris and Christian--were extremely pleasant and helpful. I used the Richmond group because we had such a good experience with Two Men and a Truck in northern Virginia when our younger son moved. I would highly recommend both locations and thank you very much for an easy, seamless process.
