Reviews

10/13/2018

Chelsey

stars
The two guys had a hard time moving some of my items by themselves. They scratched and banged up my washer and dryer. They put all of my bed frames backwards, items were not put where instructed. They would not unplug the dryer from the outlet. They did not rehang the door they had to remove. They did not plug in my freezer which resulted in water all over the floor. I honestly feel that if I had just one person helping me that I could have moved all of my stuff in much less time than they did. I know there was supposed to be one more move with them but you were short handed and only sent me two guys. They were very nice just not very efficient or knowledgeable in moving items. When I move again, I will most likely try a different moving company.
10/12/2018

Dallas

stars
The movers did a fantastic job and represented your company in an outstanding manner! A job well done!
10/09/2018

Colby

stars
I feel office was kinda misleading with how the prices worked but she was very polite & professional. 2 guys that helped us move were amazing. I hope they get paid well.
10/08/2018

Catie

stars
They were wonderful and made the experience of moving easy.
10/06/2018

Joshua

stars
Everyone got accomplished what we needed done and were done in a timely manner.
10/03/2018

Jennifer

stars
Our moving team was very enthusiastic and did great on our move. They suffered a popped tire on the way to the drop-off but amazingly nothing was broken when they were able to make it to us the next day. They even moved our items from the damaged truck to a new truck, at no cost to us so that they could complete our move as quickly and safely as possible. We couldn't have done the move without them!
09/26/2018

Sherilyn

stars
Hi, my movers were good. They dinged a few walls that we have taken pictures of that we will send in. Also, those guys put in long days, I would suggest to them for them to bring their lunches and waters, and eat as they go. I ran down and got my guys pizza, but it was kind of a pain
09/22/2018

Patricia

stars
Everyone on the moving team was fast and efficient. They were so cheerful that they were dancing and singing to the music they brought. They provided and entertaining floor show while packing and wrapping the furniture.
09/19/2018

David

stars
Damages to leather sofa rendered it to throw-away status. Haven’t heard from you on compensation.
09/12/2018

Nicolle

stars
The 1st time I used 2 men & a truck, they were quick, good timing, and no complaints. This time, the estimate was very high so I called and Shamra said not to worry it was just a guesstimate from the computer. I lived in a basement, no appliances, should be 3-4 hours max. She said they would send 3 guys to make it go quicker. When they arrived, they told me how rude their first customer was and how fast they had to work. One complained it was his last day because he didn't get enough hours. They had a big truck and plenty of room. When it got close to the end of my guesstimated time they said the rest of my things wouldn't fit because they wanted to be careful with my things already loaded. My screen door was removed to unload things easier and the hinges are gone. Poor planning & service.
Response
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<div>Hi Nicolle, thank you for taking your time to provide your feedback. As you know from your previous experience, this isn&#39;t the norm at TWO MEN AND A TRUCK and we apologize to hear about your recent move. Our location manager will be contacting you to discuss this further. Also, we&#39;ll be addressing your comments with the team who moved you to ensure this does not happen again on future moves. We appreciate your business and hope we earn your trust again.</div>
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