Reviews

Two men and a truck was the BEST SERVICE I have ever used in San Antonio. This is my THIRD move and I highly recommend them. All the folks from the Office to the movers

Fantastic crew!!! Love how professional they were. Highly recommend them to everyone!!

Things went well all day until the end of the day. I think the movers were getting lazy or tired. They did not wrap a solid alder wood table except in plastic and failed to secure it in the truck. During the 20 mile trip, the table shifted. The truck door could not be opened, as it was sitting on top of the latch. They forced the door open and it was able to get the door open, but took 4 chips out of the table, one you can clearly see the screw threads.
Second damage, the movers did not put our king size bed together correctly, so in the middle of the night, the bed collapsed. severing a couple of screws do to the pressure and twisting. Still trying to figure out how it will be fixed.
Pictures have been sent, waiting to see what will 2-men & truck response be.

Is one of the owners a current or past neighbor of one of the Byrds from Crystal City, Texas? Most everything went well. The only glitch was a strong gust of wind blew over an old mirror (so it broke). I was already considering if I wanted to keep it or not. That solved that, the frame can go to the Salvation Army. The office staff (one lady over the phone) was very helpful. The two hard working moving men were great -- very helpful and polite.

Movers did not explain procedures correctly and when they performed job without customer fully aware of procedure and then they damaged property during move company would not take responsibility for damages. Movers also took their time constantly looking at there phone to see how long they were taking and making sure they were dragging out the time it took to perform job so the cost of move would be more than expected.

Furniture was not thoroughly protected even though the movers were instructed to use protective blankets. Expensive pieces of furniture were damaged.

Unfortunately we were disappointed with the service provided and the total cost of services. Our total cost exceeded the estimate range. We had three men and one truck. Two of the men were new, which made it difficult for the more experienced mover to work efficiently. We had property damage, furniture damage and furniture left at our originating location. The experienced mover was very professional and apologetic. He was courteous and knowledgeable of the work. He really tried to accommodate us and make us happy. Unfortunately he found himself training the newbies and trying to cover up for their lack of experience. The company needs to be aware that when they send men out to do the job, if two of the men are inexperienced for a large job, this will ultimately cost the customers more.

I had my house quoted to move 16 "2 man" items. The quote came in at 6.5-8.5hrs. I was able to get alot more done myself and reduced the items to 1 B-frame, 3 dressers, 1 B-frame w/ mattress, Dinning rm table, 2 couches and 10 pre packed boxes (Add). Once we arrived at my new home we moved the items and the other mattresses I already took over into their rooms. I did not have them put anything back together due to how long it was taking. It was a hot day so maybe that had something to do with time but I cant imaging what the cost would have been if I did not move alot of the items myself or had them reassemble everything. I did notice a few marks on my walls and a chunk of wall texture. I would recommend updating the quote system or plan for maybe double the cost if your going to hire them

The movers were polite and efficient. They did not waste any time loading and unloading and placed items where i requested. They took care to wrap items and nothing was damaged. The only negative was that they turned my sewing cabinet and my dresser upside down to load and unload, so all the inner contents were tossed around. the sewing table spilled everything onto the floor when they set it down, and i am still looking for jewelry that got displaced in my dresser. Otherwise the experience was great.

Oscar and Andrew were very nice and engaging. They were an hour late with no explanation. Great personalities and packing went well. The loading part could have been better. They didn’t use all the blankets I rented but there were several items of furniture rubbing on each other. A heavy desk top on a fabric couch left marks.