Reviews
Jackie
James and Jovone were awesome! They worked well as a team. They worked quickly. They were very cordial and open with plans for the move. 5 Stars guys!
Response
Great to hear. Thank you, Jackie!
Carrie
I am extremely happy with my moving experience using Two Men & A Truck. The office team was very accommodating with my change in move date, and the moving team was on time, friendly, helpful, and efficient
Response
What a great review! Thank you, Carrie!
byron
We had your team come out Tuesday and move our things. They were courteous and friendly, cautious with our things, and when we move again in a year we will use you again. Thank you.
Response
Thank you, Byron!
Brandon
The service from Two Men and a Truck was excellent! The two gentlemen helping me move were super helpful.
Response
Thank you, Brandon! We appreciate your taking the time to review our services.
Charles
My service was horrible. They lost the bolts to a bed frame. And a power cord to the sofa.
The resolution from the team lead was not acceptable, but I had no other choice.
The resolution from the team lead was not acceptable, but I had no other choice.
Response
We apologize for any mistakes on this move. Please call our Claims Manager. Check with us to see if the cord or bolts were turned in. The trucks are all checked before they go out and when they come back so they might have turned up. 210-280-1961. Thank you!
John
DaeSean and Francisco were outstanding and professional! Will request them again for any local moving issues for sure.
Response
Thank you, John! We'll let your team know you were happy with their work.
Rebecca
Very good moving experience. Setting up was great, follow up emails were very much appreciated, and the moving team were awesome. Thank you for the patient, caring move, we so appreciate it!
Response
Thank you, Rebecca! We appreciate the kind review.
Jeffrey
The process for getting an accurate quote needs to be clearer. Boxes were not included in my quote and I had incorrectly assumed that they were included given that this was an apartment move. As such, the movers could only move the items I specifically mentioned plus whatever boxes they had time for.
Response
We apologize for any confusion. Good to know the rest of the move went well. Thank you, Jeffrey!
Shadrick
The service is unmatched! The movers were so courteous and hardworking, I couldn’t believe it!! They take this job seriously and are awesome at it!! Would I recommend your team to someone else?? Newsflash—I already do!!! GREAT JOB!!!
Response
What a great review! Thank you for the kind words Shadrick.
Eboni
Total rip off. My appt started at 12 and I was charged starting at 11am for time I didn't use, and not working being done. Contacting DMV.
Response
We understand if there is any confusion but our moves begin as soon as we leave our office and end returning to. You had a 4 hour quote but your move actually only took 3.25 hours so it came in faster than anticipated. Please call and speak to our Customer Care Manager if you have further questions or concerns. Thank you!
