Reviews
Rachel
Keathley and his partner were on time as scheduled. They were quick and efficient. They worked as a team and moved everything swiftly without causing and damage to my items. I was very happy and satisfied with them. I highly recommend Two Men And A Truck.
Response
We appreciate the recommendation, Rachel! They don't call us the "Movers Who Care" for nothing :)
Jessica
I got a phone call about 15 minutes before my scheduled appointment saying my crew was on their way but they didn't actually show up until 2 hours later. I was extremely frustrated and inconvenienced. Deejay and Lindell themselves were great and hustled to make up lost time. The third guy, however was not cut out for this work. He was weak and lazy and the job took much longer than it should have.
Response
Hello Jessica, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Debbie
Moving crew was awesome! Respectful and professional all around.
Response
Hello Debbie, Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!
Tomas
Very good moving service from Eli AG and Landell. They worked quickly and didn’t damage anything which I appreciated a lot; however they were 3 hours late. Start time was 11:30-1:30 and they got to my apartment at around 4:20-30. I understand there were issues at the move before me but I was very disappointed waiting 3 extra hours. Good moving service bad response to issues arising on y’all’s end.
Response
Thanks for the great review, Tomas! We apologize for the delayed start time! We can assure you that this will be taken note of for improvement for the future. We apologize for that but are overall glad to hear your move went well! Have a great day!
Daniel
Two screws were stripped from my movers. They tried blaming rooms to go. They just didn’t have the proper Allen wrench. I would have preferred to be told to go buy some as opposed to them stripping the screws.because of the stripped screws they weren’t able to get the dining table out. My father and I had to get it the next day after buying the proper Allen wrench for the set.
Response
Hello Daniel, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
Stella
Team worked quickly and efficiently. Very professional.
Response
Teamwork makes the dream work, Stella! We are happy to hear you had a fantastic move with the "Movers Who Care."
kerstey
Our movers were fast and efficient and took great care woth our items. I always love working woth this company. Always a great job. I will be a life long customer
Response
That’s what we are here for! Thanks for the great review, Kerstey. Give us a call next time you need help moving.
Jennifer
Fantastic job. This move was effortless thanks to your team.
Response
Glad to hear it, Jennifer! Thanks for choosing TWO MEN AND A TRUCK!
Amanda
Great job, very kind and courteous. Handled belongings with great care. I felt very comfortable with my movers. I’d definitely use them again.
Response
Thanks for the awesome review, Amanda! Give us a call next time you need help moving!
Allyson
The experience overall was very positive. The lead, Luke, seemed to be frustrated and delivery of his communication off putting. Short and cold responses, responded he’s been doing this 3 years when offered offered direction. He did a good job physically, however I would have expected a higher level of customer service from the crew lead. The other two crew members had great customer service.
Response
Hi Allyson, thank you for the review. We appreciate your feedback and will make sure to take note of this for our future moves. Thank you for your honesty!
