Reviews

The team showed up on time and called prior to arriving.
The team of three introduced themselves in a respectful manner they carried throughout the move.

The beginning of the move involved one of the gentleman explaining the paperwork I had to sign, which I would have rather read and signed prior to the move date. Having the paperwork prior to the move would have allowed me to read everything thoroughly since the time was being charged throughout this time.
The gentleman loaded the truck in about 1hr, which I calculated to be similar to the previous movers unloading
What concerns me, is the time it took the men to unload the truck. The storage unit is located 3.5 miles from my home.

There is not enough space to share my comments and considerations.

Overall, the service was excellent; however, some property damage occurred. Additionally, the size of the move was under-estimated and the movers required two trips to the destination to move everything. However, I have to commend the moving crew since they stayed very late to ensure that the job was completed.

The service was below par, the office called to confirm my move and had my 3 year old address rather than the one I had provided. The packing went okay but labeling was erratic which resulted in boxes going to the wrong address, some of my belongings were going into storage and other to my new address. When my belongings were delivered much of the labeling was ignored and I had to move to the proper places i.e. garage rather than bedroom. I am responding to the third request to provide feedback, if I don't respond first time subsequent requests are deemed to be harassment. Some items were damaged with no offer to compensate.

The service was below par, the office called to confirm my move and had my 3 year old address rather than the one I had provided. The packing went okay but labeling was erratic which resulted in boxes going to the wrong address, some of my belongings were going into storage and other to my new address. When my belongings were delivered much of the labeling was ignored and I had to move to the proper places i.e. garage rather than bedroom. I am responding to the third request to provide feedback, if I don't respond first time subsequent requests are deemed to be harassment. Some items were damaged with no offer to compensate.

Hard workers, up beat, followed instructions, listened. Explained procedures and paperwork clearly. Worked as a team. Took care of my heavy antique 1878 piano.

Only 1 piece of furniture was damaged, and missing the bolts to my kitchen table.

The only problems are we are finding breakage on some items. We have taken pictures and when we are completely unpacked we will submit an claim. Damage seems minor at this time dishes, picture glasss and some damage to furniture. Gary

I definitely appreciated the service given by office, the ability to plug in my moving needs by myself (how many boxes, etc.) , and the attitude of the movers themselves. However, I cannot overlook that my desk, the most valuable single item I own that I moved, was damaged by a mover placing the weight on one leg while trying to flip it for better packing in truck. The leg is snapped off. That is an unfortunate risk you take with moving but it did alter my overall impression of my move.

They broke my grandfather clock. They scratched and dented my oak an brass bar. They scratched up my bedroom dresser, and destroyed my storage "office" dresser. And they crammed everything from marked "tools" and "master bedroom " boxes in the office, which is why this has taken awhile. Not happy at all.

The damage to my home I left has now been repaired. I still have damage to my things on the other end. I was told it would be repaired quickly and I am still waiting.

They took 12 hours to move a 3 bedroom 2 bathroom townhome. They cracked my green egg grill. They did not move all of my stuff. I had to go back to the house and bring items myself.