Reviews
david
Guys were very respectful and helpful in my move
They took the stress out of me and made my day so much easier to deal with
Would recommend them to anyone who needs to be moved
They took the stress out of me and made my day so much easier to deal with
Would recommend them to anyone who needs to be moved
Response
Hi David, thank you for your feedback! We're so glad to hear that our team was respectful and helpful, making your move easier and less stressful. Your recommendation means a lot to us! If you ever need assistance again, we’re here to help. Thank you for choosing TWO MEN AND A TRUCK!
Jo Anne
Joshua and Jonathan were EXCELLENT! Jalen, not so much. The minute he walked in he had to use my bathroom. After that, I couldn't understand him when he talked. Very slow and muffled. When we arrived at the new place, he didn't pay any attention to where I told him to put things. I have had to move heavy items myself. At payment, he hung around guessing I would give a tip which I did.
Response
Hi Jo, thank you for your feedback. We’re delighted to hear that Joshua and Jonathan provided excellent service, but we’re truly sorry to learn about your experience with Jalen. We appreciate you bringing this to our attention, as we need to address any concerns with our team. Your satisfaction is our priority, and we’re committed to ensuring a better experience in the future. If there’s anything we can do to assist you further, please let us know!
Skyla
Second time using this company, another great experience! Would recommend to anyone.
Response
Hello Skyla, thank you for your continued trust in us! We’re so glad you had another great experience with our team. Your recommendation means the world to us, and we look forward to assisting you again in the future!
Richard
Ozzie, Adrian and Tristan were great with the move and the office team made the quoting process simple and fast.
Response
Hi Richard, thank you for your great review! We’re thrilled to hear that our team made your move a positive experience and that our office team made the quoting process easy for you. Your feedback means a lot to us, and we’re here for you whenever you need our services again!
Terry
Our move was handled in the most professional manner from the first phone call to the final piece of furniture being brought in our new house. The three gentlemen that did the hard work were absolutely amazing and Ozzie, Mathew, and Juan are top notch at what they do. Couldn’t have asked for anything better! To say we are happy would be an understatement!
Response
Hi Terry, thank you for your wonderful review! We’re thrilled to hear that our team provided such professional and amazing service throughout your move. It’s fantastic to know that we made the experience a positive one for you. Your happiness truly means a lot to us, and we’re here for you whenever you need assistance in the future!
Don
We have used your company 3 or 4 times in the past and we have always had great service with great attitudes for a great moving experience.
Response
Hi Don, thank you for your continued trust in us! We’re thrilled you’ve consistently had great experiences with our team. Your loyalty means the world to us, and we look forward to helping you with your future moves!
Sandra
The guys were very professional and took care of my items. They also were patient when I asked them to move the bed to a different place..
Response
Hi Sandra, thank you for your review! We're glad to hear that our team was professional and took great care of your items. It’s important to us that you feel satisfied with the placement of your belongings, so we appreciate your patience as well. If you need help in the future, don’t hesitate to reach out!
Patrick
Would have liked a team with a little more experience. This team was not as eager to get going as I would have liked and did not bring pads to protect some of the furniture when placed on a dolly. And did not move all of the items. I needed everything moved but they only helped with the bigger items and were eager to leave when the 2 hours was up. Apt to apt transfer indoors no truck needed
Response
Hi Patrick, we appreciate our repeat customers. We are saddened to see our crews weren't as punctual as they have been in the past, this is definitely not the norm. We will make sure to pass this along to management & we apologize. We hope to continue to serve you again in the future.
Lori
Gentlemen were great. Respectful and asked all the right questions so that nothing was left behind. Many thanks!
Response
Amazing review, Lori! We are very happy to hear you had a 5-star experience with the "Movers Who Care."
Felicia
DJ & Patrick were prompt, informative, efficient, and committed to providing excellent customer service.
I'd definitely use their team again and highly recommend them to others.
I'd definitely use their team again and highly recommend them to others.
Response
That's what we like to hear, Felicia! Glad to hear you had a great experience and we took care of you. Thanks for the awesome review!
