Reviews

Jenell
03/19/2024
4 out of 5 stars
The service has been great , the movers were pleasant and worked hard to be quick and sufficient what bothered me was the lack of communication they didn’t call we had to call the movers to see if they were even showing up and when they got to the destination they did call they just showed up and I wasn’t there at the location at the time . So others than communication it’s been an okay experienc
Response
Hi, Jenell -

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our movers to be pleasant and hardworking during your move. However, we sincerely apologize for the lack of communication that you experienced. We understand how important clear communication is throughout the moving process, and we regret any inconvenience this may have caused. We will certainly address this issue with our team to ensure that it doesn't happen again in the future. Despite this hiccup, we're glad to hear that overall, your experience with us was satisfactory. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
Ivy
03/13/2024
5 out of 5 stars
Kendrick and the team did a fantastic job on my move. They were very professional and took care of my items. Highly recommend!!
Response
Hi, Ivy -

Thank you so much for taking the time to share your experience! We're thrilled to hear that Kendrick and our team were able to provide you with excellent service during your move. Ensuring the safety and care of your belongings is always our top priority, and we're delighted that you found our team to be professional and attentive. Wishing you the best in your new home!
Charles
03/13/2024
5 out of 5 stars
Jesus, our move team lead, called the morning of our move to make sure he had the right size truck and supplies. He and Eden arrived on time and wasted no time in getting started. Both worked without stopping to get us into our new place in a most efficient and cost effective manner. They were highly professional the entire move.
Response
Hi, Charles -

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Jesus and Eden provided you with such outstanding service during your move.

Ensuring that we have the right resources on hand is a top priority for us, and we're glad to hear that Jesus reached out to confirm the details beforehand. Efficiency and professionalism are core values of our team, and it's wonderful to know that Jesus and Eden exemplified these qualities throughout your move.

We truly appreciate your business and wish you the best in your new home!
Edward
03/04/2024
5 out of 5 stars
Trey and the 2 other men were very good. Professional and in no hurry to do anything but take care of our needs. Very patient as moves are always stressful. So, yes, I would recommend this team and will use them for any subsequent moving needs.
Best regards, Ed
Response
Hi, Ed -

Thank you so much for taking the time to share your positive experience with our moving team. We are thrilled to hear that Trey, Rocky, and Demontra provided professional and patient service during your move. We understand that moving can be a stressful experience, and we are committed to making it as smooth and stress-free as possible for our customers.

It's wonderful to know that you felt well taken care of and that the team prioritized your needs. We greatly appreciate your recommendation and are honored that you would consider using our services for any future moving needs. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Wishing you the best in your new home!
David
02/28/2024
5 out of 5 stars
Thanks so much for your timely ability to meet my move needs on short notice. My weekend call was returned on Monday morning and the move was Monday noon. That was great. My only negative was that they charged me an extra .25 of an hour although we were finished up in less that 2 hours (12-2). Refund if that would really be appreciated by my elderly father on a minimal income.
Response
Hi, David -

Thank you for sharing your feedback, and we appreciate your kind words about our team's ability to meet your move needs on short notice. We're glad we could assist you promptly and make the process convenient for you.

Regarding the additional charge, we sincerely apologize for any inconvenience caused. Our goal is to provide transparent and fair pricing, and it seems there might have been a misunderstanding. We're committed to resolving this issue and ensuring your satisfaction.

We will have our team reach out to you, so we can review the details of your move and address the extra charge promptly. We understand the importance of every penny, especially for someone on a minimal income, and we want to make things right.

Your feedback is invaluable to us, and we appreciate your understanding as we work to resolve this matter. Thank you for choosing us, and we look forward to the opportunity to make amends.
Eddie
02/27/2024
5 out of 5 stars
Chris, Derian, & Bobby were the best: fast, efficient, safe, & professional.
A credit to your organization. Courteous & competent.
Response
Hi, Eddie -

Thank you so much for your fantastic review! We're thrilled to hear that Chris, Derian, and Bobby made your moving experience a positive one. Fast, efficient, safe, and professional are exactly the qualities we strive for in our team, and it's great to know we delivered on that promise. Your kind words about our team being a credit to our organization mean a lot to us. We take pride in having courteous and competent movers who go above and beyond for our customers. Wishing you all the best in your new space!
Gordon
02/27/2024
5 out of 5 stars
Great team of guys... worked hard and were very fast, but safe. Would recommend this team to anyone.
Response
Hi, Gordon -

We're thrilled to hear that you had a positive experience with our team of hardworking and efficient movers. Safety and speed are top priorities for us, and we're delighted to know that it reflected in your moving experience. Your recommendation means the world to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you all the best in your new space!
Taryn
02/23/2024
5 out of 5 stars
Rocky, Chris, and Pascal did a great job. they were fast, extremely personable, and very thorough. It was great getting to work with them and I would recommend them to anyone!
Response
Taryn -

Thank you so much for your fantastic review! We're thrilled to hear that Rocky, Chris, and Pascal delivered an outstanding moving experience for you. Fast, personable, and thorough – that's the kind of service we strive for, and we're delighted they lived up to that standard. We'll be sure to pass along your kind words to Rocky, Chris, and Pascal. Recommendations like yours mean the world to us, and we appreciate you taking the time to share your positive experience.
Susie
02/16/2024
5 out of 5 stars
There was a slight problem with the time quoted for the move pickup time but it was corrected in a timely manner and was cone a the scheduled time. The two men that came were on time, polite and easy to work with. They completed the move in a reasonable amount of time without any problems. I would and will recommend their services to anyone needing a moving service.
Response
Hi, Susie -

Thank you for taking the time to share your experience with us. We sincerely apologize for the initial inconvenience regarding the quoted pickup time, but we're pleased to hear that our team promptly addressed and corrected the issue, ensuring the move was conducted at the scheduled time. We appreciate your understanding and are delighted that the two men who assisted you were on time, polite, and easy to work with. It's great to know that the move was completed efficiently and without any problems. Your recommendation is the highest compliment we could receive, and we're grateful for your trust in our services.
Toni
02/15/2024
5 out of 5 stars
Jesus and Kendrick were so efficient, worked as a team, polite and listened to my concerns about my property. I would like them to be on the job to return my property to my house.
Response
Toni -

Thank you for your kind words about Jesus and Kendrick! We're thrilled to hear that they provided efficient, teamwork-oriented, and polite service during your move. Your feedback about their attentiveness to your concerns is greatly appreciated. We understand the importance of having a reliable team, and we'll do our best to ensure that Jesus and Kendrick are assigned to handle the return of your property to your house. Your satisfaction is our priority, and we look forward to providing you with the same level of excellent service on your next move.