Reviews

07/28/2020

Bindi

5 out of 5 stars
The moving team an amazing job! They wasted no time and we’re very efficient. We did have an issue with the truck being small and having to pay more for another truck and more people. Non the less all 5 movers were professional, respectful, and handled every aspect of the move with care. Thank you so much to all of them for such a seamless move.
Response
Thank you for the 5 star review, Bindi! We try to make the moves as seamless as possible to ensure a great move.
07/27/2020

David

4 out of 5 stars
Personnel repeatedly neglected the 6 ft social distancing I requested since they refused to wear masks during Covid 19. Seemed ungrateful for the free lunch I provided them and the $30 tip per person tip I gave. Other than that they were good. They forgot to unwrap a few things but no big deal.
Response
Thank you for the review, David. While we try to follow all of the guidelines for Covid-19, it can be difficult while moving items that require our crews to be near each other and customers. Please send any concerns to qc0262@twomen.com.
07/27/2020

George

5 out of 5 stars
The office/moving team did all we could expect with our move. David (office) was responsive to all questions and we had plenty because we were moving our entire house contents into long and short term storage which took considerable planning and patience. Aaron and his moving team knew instinctively what needed to be done once I explained how things needed to b packed away. High recommend.
Response
Thank you the the awesome recommendation, George! From the beginning until the end, we try to give the best experience possible.
07/24/2020

Richard

5 out of 5 stars
Marvin and the other 2 gentlemen were professional and did an excellent job.
Response
Thank you for the review, Richard! Our crews try to give the best service that they can.
07/21/2020

Billie

5 out of 5 stars
I don’t remember all their names but Kevin and his partner showed up first and were with us loading and unloading. They did an EXCEPTIONAL job. There were 2 more guys on Saturday and they were good as well. So far NOTHING broken. They were fast and efficient and I will leave a positive review on yelp. Very very pleased and will highly recommend!
Response
Thank you for the amazing recommendation, Billie! We love when our crews receive reviews on multiple platforms.
07/21/2020

Ashley

2 out of 5 stars
I felt the crew was unprofessional. No one wore a mask, they were joking/playing as they moved my piano and nearly dropped it at one point. When I finished signing paperwork they did not even tell me bye, they just walked out. Did not appreciate the bad customer service.
Response
We are sorry about the experience you had. Please email qc0262@twomen.com with any concerns.
07/21/2020

John

5 out of 5 stars
my recent move went smoothly and without incident. the office team was easy to work with, and the 2 movers were solid performers, efficient, and no incidents to report. i was "delighted".
Response
Thank you for the awesome review, John! From receiving the estimate until the move is complete, our goal is to make the process as easy as possible.
07/16/2020

Brittany

5 out of 5 stars
Our movers, Aaron and his team, were wonderful! They came in and got straight to work and did such an awesome job! Nothing was damaged and they moved so quickly! We have 0 complaints. They deserve a raise! :)
Response
Thank you for the amazing review, Brittany! Our crews love to hear how well they are doing.
07/16/2020

Gary

5 out of 5 stars
Excellent customer service. F as t, friendly service
Response
Thank you the 5 star review, Gary! Our crews work as quickly as they can.
07/15/2020

Bryan

5 out of 5 stars
The movers were fantastic. They were upbeat and pleasant to interact with and they did a super professional job getting my items ready and moving them to the truck. These guys are the best!
Response
Thank you for the awesome review, Bryan! Our crews try to have fun while moving the items but also being professional.