Reviews

06/14/2022

Renae

3 out of 5 stars
I thought the movers were cool. I felt they could've moved a little faster. It felt two of them were a little inexperienced. I also felt the prices were high + they charge for every little thing.
I appreciated the professionalism of the Lead. Overall they were nice guys.
Response
Thank you for the review, Renae. We appreciate your honesty. If you have any concerns, please call 281-41-5200 option 2 to speak with our operations manager.
06/10/2022

Cynthia

3 out of 5 stars
The moving team returned to the house and finished moving the items that were left from the day before. They also repaired the pantry door. I appreciate management and the movers for taking a 2nd day to finish moving everything.
Response
Thank you for the review, Cynthia. We are glad that we were able to leave on a positive note.
06/05/2022

Latoya

1 out of 5 stars
Unfortunately, I am very dissatisfied with my move. The movers were goofing around and not utilizing all the elevators at their disposal. Also, as I unpacked I noticed several of my items were damaged. Despite the fact I shrink wrapped all of my items prior to the move the movers dragged a lot of my furniture causing damage. As a result I have to get a new couch.
05/30/2022

Lisa

5 out of 5 stars
The movers were excellent ! They were professional, helpful, polite and delivered a high standard of customer service. They worked hard and quickly the entire time. I would recommend your services to anyone who was looking for an outstanding experience with moving.
James was awesome and outstanding. Could not ask for a better employee…
Response
Thank you for this outstanding review, Lisa! We always love to hear how our crew members are doing.
05/26/2022

Cynthia

2 out of 5 stars
Initially I was very happy with my moving team. But when I returned to my former house, not everything had been packed up and moved. That caused a scramble to finish what the moving team should have completed. Also, the folding doors to my pantry were ripped off, and the team broke my mother's crystal and gold punchbowl platter. There is definite opportunity for improvement.
05/25/2022

Robert

5 out of 5 stars
A great experience from start to finish. The office team was awesome, the moving team exceeded my expectations. I would recommend to everyone
Response
Thank you for the recommendation, Robert! Whoever is helping you, our goal is to provide the best service possible.
05/24/2022

Curtis

5 out of 5 stars
The experience is fast, easy & the guys are quick & thorough! Have used 3 times now & will use again in the future!
Response
We love our repeat customers! Thank you, Curtis for this great review.
05/20/2022

Bill

5 out of 5 stars
Our entire moving experience with TMAT was excellent. The crews were friendly, careful and went out of their way to be helpful. It is especially nice to have point-to-point service as goods were picked up one day, driven the next and unloaded the next with no worries that any items were missed.
Response
Thank you for that amazing review, Bill! From the beginning to the end, our goal is to make the move as seamless as possible.
05/19/2022

Josh

5 out of 5 stars
Great experience overall. I will definitely use them in the near future.
Response
Thank you for the 5-star review, Josh! We look forward to moving you again.
05/04/2022

KERRY

5 out of 5 stars
The two guys that did the move were excellent and fast, they didn't stop, they just kept going and were very efficient along with being friendly and professional.
Response
Thank you for the great review, Kerry! Our crews try to work as quick as they can to try and beat the estimate.