Reviews
Richard
I have never been so impressed with the performance and professionalism of a moving company in my life. I can assure you, I will use no other company but two men and a truck in the future. Moving is a very stressful experience, but these two individuals went so far above and beyond to offer comfort and were patient with my request.
Thank you for a job well done over and above all expectations!
Thank you for a job well done over and above all expectations!
Response
Wow, thank you Richard for writing such an outstanding review of our company!!! We truly appreciate your business. Please remember Two Men and a Truck, Houston NW when you have friends or family looking for excellent movers in Houston.
Ginger
The first time I used this service the moving team was really nice and extra helpful. This last crew were not as friendly, but hey, that's ok because they got the job done... mostly. They did leave my refrigerator on the porch and told my friend that they were not allowed to remove the doors to the house to bring the fridge in. Weird because the other crew made it work without trouble.
Response
Greetings, Ginger, thank you for taking the time to give us a nice review. Our policy is that we do not remove refrigerator doors, so we will follow-up on this to see why the first crew removed the doors. Perhaps it was before the implementation of our refrigerator door policy.
Miranda
I cannot say enough great things about our moving crew. Donald, George, and Mike were all wonderful to work with.
However, admin can use some improvement. We were charged twice for the move. The moving crew was given incorrect information from the office regarding what we needed moved. I was highly disappointed. I would only use you again or refer anyone based on the moving crew.
However, admin can use some improvement. We were charged twice for the move. The moving crew was given incorrect information from the office regarding what we needed moved. I was highly disappointed. I would only use you again or refer anyone based on the moving crew.
Response
Hello Miranda, it was our pleasure to provide moving services for you. Thank you for choosing Two Men and a Truck, Houston NW as your moving services provider. We apologize that we did not meet or exceed your expectations. Regarding the inventory, we type the information that we are given by the customer directly into the scheduling software as it is given to us, which is then printed directly onto the paperwork, so we are at a loss as how to the men did not get the proper information. Regarding the charges, we apologize for any inconvenience this may have caused, however we always credit back all inadvertent over-charges as soon as possible.
Rhonda
Chris, Clint, Jaden and Brian were extremely professional and helpful. We were very pleased with the service. They took great care with our furniture, and were very helpful in all aspects of the process. I highly recommend this team.
Response
Hi, Rhonda, thank you for a fantastic review of our company and your movers. We appreciate your business! Please think of Two Men and a Truck, Houston NW when you have friends and family looking for a great moving company in Houston.
Robert
We used 2 Men And A Truck based on current reviews and then finally on the very upfront respectful treatment and fair quote front Tim. The movers, Jason and Jarrett, arrived early and were very polite and worked diligently to complete the loaded ahead of schedule. The same thing occurred when uploading. Very careful with the old furniture. I was very satisfied with the entire experience.
Response
Wow, what a nice review! Thank you, Robert, for writing such a fantastic review of your experience from sales all the way to the completion of the move. We appreciate your business. Please think of Two Men and a Truck, Houston NW when you have friends or family looking for excellent movers in Houston.
Rachel
Uchena and Jaden were amazing professional movers! They were polite, hard working and paid great attention to detail. I am so glad they are continuing with my move to Atlanta. They really cared for my furniture and were great to work with. I'm very blessed that these two men are moving my items. I highly recommend them.
All the best! - Rachel
All the best! - Rachel
Response
Greetings, Rachel, thank you for taking the time to write such a comprehensive review. We truly appreciate your business, and thank you for your recommendation!
Chris
The moving crew showed up exactly when they said they would and executed the move very quickly. The crew was also very friendly and did a good job explaining the paperwork.
Response
Thank you, Chris, for writing such a wonderful review of our company and your crew. We appreciate your business, and please remember Two Men and a Truck, Houston NW when you have friends and family looking for an excellent movers in Houston.
Vernon
This company did a fantastic job in moving my things. I will definitely use them again and recommend them to anyone wanting a moving company with reasonable fees.
Response
Hello, Vernon, it was our pleasure to provide moving services for you. Thank you for choosing Two Men and a Truck, Houston NW as your moving company. Please think of us when you have friends or family looking for good, professional movers in Houston.
Amanda
My moving team was exceptional! They were fast, efficient, took great care with my items, and were very friendly! I would highly recommend Two Men and a Truck!
Response
We appreciate your business, Amanda, and thank you for recommending Two Men and a Truck, Houston NW.
Holly
This was my first time using movers and I can’t imagine ever doing it myself again. The team arrived promptly and were extremely courteous. They even help set up my couch that was delivered by our furniture company the same day. I totally recommend Two Men and A Truck to anyone; these guys are awesome!
Response
Hi, Holly, for taking the time to write a great review of our company and your team. We appreciate your business, and please remember Two Men and a Truck, Houston NW when you have friends and family looking for an excellent movers in Houston.
