Reviews

02/02/2024

Rick

5 out of 5 stars
Very friendly and professional service. Always a good experience with Two Men and a Truck.
Response
Mr. Rick. Thank you for choosing TWO MEN AND A TRUCK Houston NW for your recent move. We appreciate your business and we definitely appreciate you takin the time to make a few comments about our service. We try to make moving a stress free and positive experience for all our customers. If you have any questions or need additional help, please feel free to contact our office.
01/27/2024

Michelle

5 out of 5 stars
The team was excellent and efficient. They were friendly and stuck with me when there were issues with my new apartment that delayed us from moving in for a short time. Overall they made my move one of the easiest I have had. I will highly recommend them to anyone I know who is moving.
Response
Ms. Michelle,

TWO MEN AND A TRUCK Houston NW is happy to hear that you had a positive experience especially when confronted with unknown issues or problems that always seem to pop up at the last minute. We help our staff understand that even though we are trained professional movers, sometimes things happen that are out of our control When this happens we take the time to evaluate the problem nd come up wit solutions to continue the moving experience in a positive way. If you have any questions or concerns, please feel free to reach out to our office so me can assist you.
01/23/2024

Susan

5 out of 5 stars
I had magnificent experience with you. I will always keep asking for you all.
Response
Ms. Susan... Thank you for your kind words about your experience. Being a franchisee but also a family owned business, we try to take all the guesswork and stress out of moving. Your words are greatly appreciated. If you have any questions feel free to contact our office.
12/04/2023

JOHN

5 out of 5 stars
The team was great. They got in and moved everything with care and without delay. Top notch team and very professional.
Response
Mr John. Thank you for choosing TWO MEN AND A TRUCK Houston NW. We know you have many choices but we were happy to provide you with great service. Being a family owned organization, we understand the value of services and make every attempt to minimize costs and maximize the positive experience. If we can assist with anything additional please contact our office and we will be glad to assist.
12/02/2023

Bertha

5 out of 5 stars
Excellent service! Immediate response from admin office. The moving team sincerely takes care of furniture. I will definitely use their services again. Highly, highly recommend them. - Bertha M.
Response
Ms. Bertha. TWO MEN AND A TRUCK Houston NW thanks you for choosing our franchise for your move. We train our personnel in both moving services and customer service. It's always a pleasure when we receive reviews with a positive response such as yours. Please contact us if we can assist with anything else.
11/24/2023

Susanne

5 out of 5 stars
The crew was patient and competent!!! Easy to work with from making the reservation all the way to final move. Thank you:)
Response
Ms. Susanne... TWO MEN AND A TRUCK Houston NW thanks you for choosing us and for taking the time to provide feedback to your experience. We constantly train all of our employees to uphold the highest of standards. Making a stressful move into a positive experience means that our focus is working. If you need anything additional, please contact our office and we will be glad to assist.
11/23/2023

April

5 out of 5 stars
Greg, Jarron and Jayden moved our stuff quickly and safely. We were very happy with their effort and quality of work
Response
Ms. April. Thank you for your kind words. TWO MEN AND A TRUCK Houston NW is a small family owned business and when we hear that you had a positive experience, it's our reward for trying hard to make a stressful experience seem simplistic. We are proud of our teams and the way they handle themselves. If you have any questions or concerns, please feel free to contact our office.
11/10/2023

Michael

5 out of 5 stars
Excellent service. Drivers were very courteous and helpful. Give them a pay raise! They really helped me move my dad who was in a bad place to the brookdale assisted facility.
Response
Mr. Michael... Thank you for your comments. We're glad that your moving experience for your father went smooth. TWO MEN AND A TRUCK Houston NW values your comments and , Yes, we use these positive reviews to help in determining the movers and drivers' increases. If you need anything more, please call our office and well be glad to assist.
11/08/2023

Anne

5 out of 5 stars
Chris in the office was super friendly and helpful.

Ashley, Jason, and Cory all did a super friendly, professional, considerate, and careful job moving my furniture and household belongings.

Yes, I highly recommend this company.

Seth, Cypress, Tx.
Response
Ms. Anne... TWO MEN AND A TRUCK Houston NW thanks you for your comments. We make every attempt to make your move experience a positive one. Our teams are continually trained in new ways to protect a customers furniture and possessions. If you have any questions please feel free to contact our office and we'll happy to assist.
11/04/2023

Victoria

5 out of 5 stars
Customer service was amazing starting from initial phone call. Explained every step of the process with signatures on the tablet. Courteous, kind, quick, and friendly crew. Stacked everything neatly in the storage unit with boxes on one side and furniture on the other side. Professional and just overall 10/10 customer service.
Response
Thank you for choosing TWOMEN AND A TRUCK® for your recent move. We also thank you for your kind words. We strive to be the premier movers in Houston. We follow the Grandma rule. Treat everyone as you would want your Grandma treated.® We are extremely grateful for your business and for your satisfaction. If you need anything else in the future, please call us and we will do everything we can to provide the same level of service and communication.