Reviews
Amanda
my moving team was the best!
Response
Here at TWO MEN AND A TRUCK® Houston NW we appreciate the thoughts, but are having trouble to thank the team for you, since all of our teams are the best in the business.
Mark
John and the team were super great. So kind, hard working, flexible, and innovative. Loved having you guys do our move.
Response
Mr. Mark... Thank you for choosing TWO MEN AND A TRUCK for your recent move. We will pass your kind words to the team and to HR for assistance in their evaluation. We strive to be the premier mover in Houston and the teams' actions and your comments indicate that we are doing the right things for our customers. If you have any questions, please contact our office and we will be glad to assist. Thanks again
Rickey
Michael good estimate and knowledgeable
Alex lead man on move day. Very thorough and efficient
Alex lead man on move day. Very thorough and efficient
Response
Mr. Rickey. Thank you for taking time to evaluate and rate our service. TWO MEN AND A TRUCK Houston NW appreciated you choosing us for your recent move. We are very happy that you were satisfied with your move experience. We will pass these comments on to these employees and to HR as it helps in when their evaluations are due. If you have any questions or concerns, please contact our office and we will be glad to assist.
Janet
When calling and setting up my move Chris was awesome! She knew I was overwhelmed, reassured me I would be taken care of, and that was absolutely the case. After two days of moving, John, Darrell, Chris plus two others were exceptional. They took great care of all my items while moving out as well as moving into my new home. I highly recommend Two Men and a Truck!
Response
Mr. Janet. We thank you for your kind words for the team and Chriss. The first part of your move starts with Chriss and her professional attention to detail and she also adds a personal touch to help make things runs as smooth as you could expect. Once it goes to the team, you were taken care of by some of the best movers in the industry. As team lead, John insures that what Chriss started continues until things are completed. Thanks again for choosing TWO MEN AND A TRUCK Houston NW and please call us if you have any additional questions or concerns.
Brenda
I moved from a one bedroom apartment in 3rd floor and a full storage 12 x 20 foot….these guys were great. They worked extremely hard and fast and did exactly as quoted. A couple of scratches but nothing broke and in good condition. I am very happy with them and the results and I am a very critical person. I highly recommend this company! I will definitely use them again in the future.
Response
Ms. Brenda. TWO MEN AND A TRUCK Houston NW thanks you for choosing us for your recent move. We strive to take the stress of moving off your shoulders and make things a smooth as possible. We are glad to hear that this was your experience. If you have any additional questions or concerns, please call our office and we will assist in your concerns. Thanks again....
Chuck
I was very impressed with the quick call back and how interested I think her name was Criss was in helping me. Then the follow up was great. Very impressed!
Response
Mr. Chuck... Thank you for choosing TWO MEN AND A TRUCK Houston NW for your recent move. You are correct Chriss is one of our superstars in the customer service department. We are happy and proud to have her working with us. Her attention to detail and her personal touch is remarkable. If you have any additional questions or concerns, please call back and Im sure that Chriss will be able to help you without any problems.
Kathy
This was the best moving experience I have ever had! And I have moved a lot. The 3 movers that came were courteous, professional, and took good care of my belongings. I ended up having them take items I was going to carry in my car for fear of them being damaged. I so appreciate this experience. From the moment I called, everyone was kind and courteous during a very stressful time.
Response
Ms. Kathy. TWO MEN AND A TRUCK Houston NW thanks you for taking the time to submit this kind review. We strive to take the stress out of your move experience. We are very happy to hear that some of your delicate belongings were entrusted to us without any issues. If you have any additional questions, concerns or needs, please contact our office and we will be glad to assist. Thanks again ...
Elizabeth
We did appreciate our team, and they moved the paino in with ease. My only comment is to Two Men and a Truck as a company...too many forms for a simple piece of furniture being moved into a house. We didn't use your van, and we didn't use your equipment. Most of the forms were completely unrelated to me, but I was still required to sign, and it took longer to sign than to move the piano.
Response
Ms. Elizabeth. Thank you for letting us know that you had an enjoyable move experience. As a side note, We will agree with you note of too many forms, however due to Federal, State, City and franchise regulations, these forms are required for even the simplest of moves. If there is anything else that we can assist with, please contact our office and our professional staff will be glad to help. Thanks again
John and Yolanda
They were on time and got it all done in the time frame we needed it done. I will love to use this same crew again.
Response
Thank you for your kind words and for taking the time to send them. TWO MEN AND A TRUCK Houston NW is an independently owned and operated franchise that understands the needs of families. If we can help in any way in the future, please contact our office. Thanks again...
Kim
We had a very positive moving experience with Jason, Jadon and Elijah.They had to contend with multiple locations involving a storage unit with elevators, a condo with a long outside stairwell, & a drive into the country for final delivery. Throughout the process they remained courteous and professional. At delivery they were very helpful, & each piece was placed to our exact desired location- Kim
Response
Ms. Kim... TWO MEN AND A TRUCK Houston NW thanks your for your recent move and for taking the time to comment. We strive to take the stress off the customer while moving. Mr. Jason is a seasoned professional that has been with TWO MEN AND A TRUCK for over 20 years. His calm personality and eagerness to help the entire team shows his professionalism. IF we can do anything else to assist, please do not hesitate to call our office. Thank you again...
