Reviews
Karen
Absolutely professional! The guys were amazing and I felt like I was in good hands. Thanks so much for helping me move.
Response
Karen,
Thank you for your shining review. We are so happy that we were able to provide you with a great move. Please call us again when you have moving needs, and be sure to tell your friends and family about us, too.
Thank you for your shining review. We are so happy that we were able to provide you with a great move. Please call us again when you have moving needs, and be sure to tell your friends and family about us, too.
Dan
The team was great and the move was reasonably priced. I’ve used them before and I’ll use them again!
Response
Dan, thank you for your 5 Star review. We appreciate you taking time to share your recent experience with us! We are so happy that our team was able to make your move a great experience and we will definitely let them know. If there is anything we can do for you in the future, please feel free to call on us.
Maria
The guys were amazing and a great team! They were on time and very helpful!
Response
Maria, thank you for your kind review! We are so happy to hear from customers, about how well our crews did. We will definitely let the whole crew know! From all of us here at TWO MEN AND A TRUCK, we hope you are enjoying your new home. Please feel free to contact us if there is anything we can do for you in the future.
Simone
Overall positive experience. Appreciated the fact moving company performed a survey upfront and people at office and moving crew were all professional and courteous. Some coordination could have been improved with subcontractor Shamrock who took care of crating and bump head bed. Unfortunately one of my cabinet couldn’t be correctly assembled at destinations and will require further assistance
Response
Simone, thank you for your review. We're sorry to hear that your move did not go as planned and there were some issues. We will definitely look into what happened with Shamrock, as this is not the norm when working with them. We are happy to hear that the rest of your move was a positive one. If there is anything we can do to assist you in the future please feel free to call on us.
Michelle
Good & efficient people to make my move less stressful!
Response
Michelle, thank you for your review. We understand how stressful moving can be and we are so happy when we can help make it less stressful for our customers. We will definitely let the crew know what a good job they did for you. If there is anything we can do for you in the future, please feel free to call on us.
Michele
The time for the move was changed several times, which was frustrating.
The movers called a few hours ahead of time to let me know they would be late. Then they called again. They were always very polite and kind. Somewhere some communication got lost and I didn't think they were coming.
The office team found another moving team to move us. They got the stuff delivered and were very helpful.
The movers called a few hours ahead of time to let me know they would be late. Then they called again. They were always very polite and kind. Somewhere some communication got lost and I didn't think they were coming.
The office team found another moving team to move us. They got the stuff delivered and were very helpful.
Response
Michele, thank you for your review. We know how frustrating moving can be and we are so happy that everything worked out well. We are always looking for ways to improve our service and we will definitely look into any communication errors on our part. If there is anything we can do for you in the future, please feel free to call on us.
Douglas
Very quick and professional. Arrived on time and loaded/unloaded everything without damage or issues.
Response
Douglas, thank you for taking time to give us a review. We are so pleased to hear how well your move went and we will definitely let our crew know. If there is anything we can do for you in the future please feel free to call on us.
Daniel
The moving team had big shoes to fill after the last time you guys helped me and yall delivered. The team was phenomenal and my move and stress free. Any problems that arrived were quickly solved and worked through. I'd give then more than 5 stars if I could.
Response
Daniel, we are so please to hear that we exceeded your expectations. It was our pleasure to assist you with your recent move and hope you are doing well in your new home. Thank you for your time to share your experience with us! If there is anything we can do for you in the future do not hesitate to call on us.
Joyce
The guys promised to strap in our grandfather clock, but did not. It fell and broke me a side glass panel and not sure if clockworks are ok. We filed a class m with no response. Extremely disappointing!
Response
Hello Joyce, our goal at TWO MEN AND A TRUCK, Houston NW is to exceed our customers expectations. We are truly sorry that you experienced a damage item during your recent move. After reviewing our records, our team has taken the appropriate next steps toward resolving your claim. We encourage you to remain in communication with our Quality Control team, as they will be working with you to resolve this claim. Please feel free to reach out to us at 713-278-1112, if you have any additional questions or concerns.
Mark
Wow! They did my somewhat complicated needs with a minimum of fuss, picking my personal items up from the port and stoing them for me. Nothing, but thanks for a great team!
Response
Hello Mark! Thank you for choosing Two Men And A Truck, the Movers Who Care. We truly appreciate you sharing how your recent move went. It is always great to hear how our team did and that they could make your moving day easier on you. We wish you all the best in your new place. If there is anything we can do for you in the future, do not hesitate to call on us.
