Reviews
Neva
The men who came to help me rearrange furniture between two rooms, one room in my house and the other room over the detached garage, were very nice and energetic. It was a pleasure to see how quickly they worked. They were very careful with my property. I was so overwhelmed by this process, but they took it on and just did it. Thank you very much for having such great, strong men available to help me.
Response
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<div>We understand that moving brings a lot of stress, and we consider it our job to take that stress away from our customers. We're so glad we were able to do that for you Neva! Thank you for the 5-star review!</div>
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<div>We understand that moving brings a lot of stress, and we consider it our job to take that stress away from our customers. We're so glad we were able to do that for you Neva! Thank you for the 5-star review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patricia
These two men worked hard to move my stuff upstairs. Polite, well mannered. Good experience. They did a fantastic job. They need a raise actually for most of the money went to the company. Some of it needs to be divided to them. They can not survive on just tips.
Response
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<div>Thank you Patricia for the 5 star review! We are so happy that our guys did an excellent job for you. We can assure you that our guys are paid a fair hourly wage; in fact, more than many local moving companies. We also give them benefits and they are eligible to earn bonuses regularly based on performance. Tips are always appreciated, but never required.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Patricia for the 5 star review! We are so happy that our guys did an excellent job for you. We can assure you that our guys are paid a fair hourly wage; in fact, more than many local moving companies. We also give them benefits and they are eligible to earn bonuses regularly based on performance. Tips are always appreciated, but never required.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jesse
My service was incorrectly cancelled and I was lucky I was still able to get service the same day. Because my service was cancelled I did not receive the repeat customer discount of 5%. I will not use 2 men and a truck again as I was over charged and almost left out in the cold.
Tamara
My movers did an outstanding job! They were professional, careful, safety conscious due to weather, and nice people. You could tell they genuinely cared about us and wanted the best service for us. They both were strong and worked well together.
T. Allen
T. Allen
Response
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<div>Thank you so much Tamara! We are proud to have the best movers working for us - they are the reason we're known as the "Mover Who Care". We appreciate your business and look forward to helping you again when the time comes.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much Tamara! We are proud to have the best movers working for us - they are the reason we're known as the "Mover Who Care". We appreciate your business and look forward to helping you again when the time comes.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Allison
Our movers were fantastic. Professional, careful, quick, friendly, and efficient. They made our moving day a very positive experience. Would absolutely recommend to friends and family.
Jami
We had an overall excellent experience. We will be using them for all future moves. They were punctual and pushed to finish loading/ unloading early. They were respectful and extremely helpful. They even rearranged the furniture a few times until we could figure out where we wanted everything.
Linda
This was the second time I have used Two Men and a Truck. They are professional, courteous, respectful and get the job done in a timely manner. I will not hesitate to use them again!!
lovisa
The only problem I had was that I scheduled my move about a month ahead. I was given move time of 8:00 - 9:30 am start time. Then it was moved back to 11:00 am. I was told that it was because of an emergency with one of the movers. When they did their call of 30 min before hand, they were getting lunch and I was told that it was because a move prior to mine. So, I was bumped for someone else.
Josh
They were very helpful. Even helped me box a few things up. Wrapped everything very well. Did a outstanding job.
pat
the moving service was excellent and efficient. I was surprised about the fuel charge even though I was only having furniture moved inside my house they charged me $ 110 fuel charge to drive out to Colleyville from Haltom city. I would have probably still used them but the office lady should have been a little more open with me about that charge.
Response
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<div>Hello Pat. We always strive for a 'five star' experience and we apologize that we did not achieve that for you. It is our standard procedure to notify customers of all charges upfront, and we will review this policy with our customer service representatives. This charge was also in the confirmation paperwork you received before the move, so it should not have been a surprise. We do hope you will use us again in the future. Best of luck to you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Pat. We always strive for a 'five star' experience and we apologize that we did not achieve that for you. It is our standard procedure to notify customers of all charges upfront, and we will review this policy with our customer service representatives. This charge was also in the confirmation paperwork you received before the move, so it should not have been a surprise. We do hope you will use us again in the future. Best of luck to you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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