Reviews
Berta
02/08/2018
The movers, Ismael and Richard did a great job. Very careful with my furniture.
Stacy
02/08/2018
The guys broke 2 tiles in my hallway with the dolly, and I have not received a call back yet about replacing and fixing this damage.
Stephen
02/05/2018
These people are great! They do what they say they're going to do and they do it on time with care and concern for your property. At a good price too!
Wesley
02/01/2018
Rubbed top corner of my armoire on the concrete. Scared it badly.
Derek
01/30/2018
Jesse, Richard and Vryston did a great job moving my stuff safely, efficiently and with a friendly and helpful attitude. Thanks guys and great job!
Cheri
01/28/2018
Excellent service! Repectful! I own a real estate office and property management division and will certainly refer this local company out - every time. It was a pleasure working with them, from the minute I called their office until they completed my fathers move to an assisted living facility. I can't even begin to tell you how impressed we were. Thank you guys!! Well done!!
Steve
01/25/2018
Have been and will continue to use for all my facilities in CC.
Amelia
01/22/2018
I am not the client, however I am the one who called in for my mother and dealt with the office team to get information as well as set up the appointment. I spoke to two different individuals and both were very professional, thorough, and quite pleasant to deal with. Although, I was not there the actual day of the move, I was informed by my mother and brother who were at the home when the movers arrived that they were very happy with the service and the time it took to complete the move. This was a surprise to me for the simple reason that my mother and brother are not typically easy to satisfy as customers. Thank you so much for making them feel comfortable, and for providing a positive experience in what can be a stressful situation.
William
01/21/2018
Everything about this was amazing, especially the two guys who moved my stuff.
Edita
01/15/2018
The office staff was quite helpful in coordinating the movers with the requested time provided. However, the moving staff of 2 was an hour late which caused delay in the overall move process. Although 2 additional support staff arrived after 4pm, the move of furniture (from one floor to another part of the building) remained unfinished. The move of furniture and heavy boxes were not completed till after 8:30pm; the official start time after the walk-through was closer to 3:30pm. Because proper tools were not brought to the move site, one final desk could not be taken apart and moved till the following morning (only after my Director called to complain); thus, delaying our IT reconnection. Directors and Managers were not too happy with the overall process.
Response
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<div>We are very sorry to hear about your bad experience, Edita. <br/><br/>A small (based on the information provided over the phone) move scheduled that was supposed to be completed an hour before your start time. Unfortunately the previous customer had more to move than they thought, causing the delay on your move. We are sorry we did not have the special star-bit to disassemble the desk but were happy to come the next day and move it at no charge. <br/><br/>We hope you give us another chance in the future. Thank you for the feedback and we will work to make sure this does not happen in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear about your bad experience, Edita. <br/><br/>A small (based on the information provided over the phone) move scheduled that was supposed to be completed an hour before your start time. Unfortunately the previous customer had more to move than they thought, causing the delay on your move. We are sorry we did not have the special star-bit to disassemble the desk but were happy to come the next day and move it at no charge. <br/><br/>We hope you give us another chance in the future. Thank you for the feedback and we will work to make sure this does not happen in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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