Reviews
Joel
The three guys that came and helped us were fantastic. I will definitely use you again and I have recommended Your company to all my friends
Vanessa
The 2 guys did a great job at helping me move from my house to a town home. They were fast and did a great job at moving everything exactly where it was needed.
Jeremy
I expressed to the office staff that I had a heavy gun safe which has to go upstairs at the destination location. The moving staff did a great job of getting the safe to the house but was unable to get it upstairs due to the weight. They mentioned that a normal crew for a safe is 3 people but there were only 2 of them. It’s disappointing that I will have to hire someone else to come out and finish a job your office staff said y’all could complete.
Response
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<div>Jeremy,<br/><br/>We hate that we were unable to move the safe upstairs for you. Listening back to the recorded call, we were told the safe was approximately 300lbs. Typically, we only move safes up to 500lbs and unfortunately, this one was around the 700lbs mark according to the manufacturer's website. Anything more than that would require three men to move but luckily, the two were at least able to get it to your new home. <br/><br/>We will use this incident to better train our customer service representative for the future. Thanks for using Two Men And A Truck!</div>
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<div>Jeremy,<br/><br/>We hate that we were unable to move the safe upstairs for you. Listening back to the recorded call, we were told the safe was approximately 300lbs. Typically, we only move safes up to 500lbs and unfortunately, this one was around the 700lbs mark according to the manufacturer's website. Anything more than that would require three men to move but luckily, the two were at least able to get it to your new home. <br/><br/>We will use this incident to better train our customer service representative for the future. Thanks for using Two Men And A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
Justin Hosey &Mitchel arrived, introduced themselves and professionally went to work. Both men were courteous, answered questions, and treated our furniture with care. Will always use TWO MEN AND A TRUCK. Thank you Michael and Lisa
Gwyn
My first call was answered by Henry. Knowledgeable, professional, and polite. After setting up the move I visited with him again and that was a pleasant experience. Stephen, Julian, and Victor were the men responsible for the move. They were prompt, friendly, professional, and cared for my furniture. They were so efficient that the move was fast both moving out and moving in. I would recommend Teo Men and a Truck. Their cost was in line with what I expected to pay. They were so efficient that the cost was reasonable. I was most impressed with their friendliness and ease in working with them.
Sarah
First off, Donna was extremely helpful on the phone and went above and beyond to make sure I was receiving the services I needed for my move. It was quite a stressful time, but she eased the stress by confirming all was set and making sure I had any supplies necessary, etc... and was super nice throughout the process.
The actual movers were amazing. Very professional, very nice, and worked hard the whole time. They were non-stop all day and worked as a team to get it all done. I would definitely use them again!
The actual movers were amazing. Very professional, very nice, and worked hard the whole time. They were non-stop all day and worked as a team to get it all done. I would definitely use them again!
Patti
MOvers very friendly and verbal.
We were a 3rd floor move and they only had 1 hand truck which slowed productivity I would estimate at least 1.5 hours.
I clearly designated items for storage and they were not loaded correctly in sequence thus they were delivered to Home whichis 19 miles away.
They offered to dig them out in a happy way but I did not want to pay for that error.. in time
We were a 3rd floor move and they only had 1 hand truck which slowed productivity I would estimate at least 1.5 hours.
I clearly designated items for storage and they were not loaded correctly in sequence thus they were delivered to Home whichis 19 miles away.
They offered to dig them out in a happy way but I did not want to pay for that error.. in time
Steve
Overall experience was outstanding from ease of scheduling to getting a very competitive price for service and attitude of the team. One mover was brand new and had to be trained as the move went on. Everybody starts somewhere and we realize that but it did slow down the move.
Elba
The owner was very happy with the moving staff. She said they were very careful with the furniture. And would love to use them again!!
Cheryl
I cannot say enough about the fantastic quality of service that I received from Henry, Jeff, and Julian. Donna was outstanding in her professionalism and my most highest praise for ANY movers I have used in the past--They were early and started on time!!!! My stuff was handled with care and respect and they worked quickly to meet my timetable. Again, this was way above any moving experience that I've EVER encountered before
