Your Central Austin Movers
Statement Concerning Coronavirus
As Central Texas and the country react to the news surrounding the coronavirus, we want to assure customers that our Greater Austin franchises are working diligently to protect the safety and health of everyone during their move. This means we have increased cleaning tasks for our trucks and office, and encourage our team members to wash their hands or sanitize more than usual throughout the day. We’re also keeping a close eye on the health of our team and will ensure anyone with symptoms of illness does not report to work. We are committed to staying open and active during this time, and are eager to continue moving people forward. Click here for more on our policies and safety guidelines during this time.
Our mission is simple: to exceed our customer’s expectations throughout the entire moving process. Whether moving you down the street or across the country, TWO MEN AND A TRUCK® is the company you can depend on. We have been servicing the Austin community since 2007, and have completed well over 40,000 residential and business moves, while maintaining a 96% customer satisfaction rating. Our north location is located on North Lamar Boulevard and it has been in operation since late 2012. It currently houses our call center for all our Austin locations, packing supplies are sold there, and most of our support staff works at this location.
Expert moving services
Employees who joins our TWO MEN AND A TRUCK® team is carefully screened with thorough background checks and drug tests. Random drug tests are also conducted on our employees, and we never use temporary workers or day laborers. Every mover goes through an extensive training process for the first two weeks that they are employed. They take in-office classes that teach the movers appropriate padding and shrink wrapping techniques, how to safely relocate, and rearrange heavy or large items.
We train our movers and staff to continually exceed our customer's expectations by teaching our core values to our employees, which includes THE GRANDMA RULE®. This means we treat every customer with care and respect, the same way you would want your Grandma to be treated. We pledge to serve every customer with the respect we would afford our very own grandmothers. This means that each and every employee throughout the entirety of your move will hold themselves to the highest standard possible with all the dignity and grace that would make our grandmothers proud!
HIGH RISE and CONDO MOVERS
With the seemingly constant expansion of the Austin Skyline, the downtown high rises have become the premier place to move to in the greater Austin area. TWO MEN AND A TRUCK® is the ideal moving service for these types of properties because we carry the level of insurance necessary to operate in these buildings, as well as the level of care that building owners prefer. It takes years of excellence in the moving industry to qualify to operate in these types of properties. If you are relocating in or out of one of these buildings, we suggest that you ask your building manager for advice on moving services, because more often than not, the answer is always TWO MEN AND A TRUCK®.
Austin has a vastly diverse culture in its community, from becoming a hotbed for large businesses, to the ever-expanding population of all ages. It’s still primarily considered a college town, and we are familiar with the vast array of colleges and universities in the area. TWO MEN AND A TRUCK® is happy to assist students and their families who are moving into another phase of life. We are familiar with the various collegiate campuses, including the University of Texas, Austin Community College, Concordia University, and the rest in the Greater Austin Area.
MOVING WITH A DOG?
Moving can be as stressful for your family dog as it is for you. There is an answer to reducing some of that stress! We have teamed up with Dog Boys Dog Ranch to offer our customers a great option when moving with a dog. Their doggie daycare and boarding services are $20 off your first visit when you mention the TWO MEN AND A TRUCK® special. It’s the perfect solution for keeping your dog stress-free during the move. Visit them at DogBoys.com.
Thank you for your interest in our moving services! Call us today to speak with a knowledgeable customer service representative. We'll work with you to ensure your move is a stress-free experience.
Covid-19 Safety GUidelines
Our current safety guidelines for the day of your move are as follows:
- Limit people present at the move site to ONE adult
- Avoid having children/pets present during the move
- If there are any signs of illness among you or your family, please reach out to cancel/reschedule your move at no cost
- Maintain six feet between yourself and the movers during the move
- No handshakes, high fives or fist bumps
- Sanitize your home surfaces before and after the move is done
- Have antibacterial hand soap available for the crew during the process
- Wash your hands regularly throughout the move
We will continue to keep our trucks running and our staff working to help the people of Austin in their time of need. Feel free to reach out to us with any questions regarding our new health and safety guidelines or if you would like to book a move!
Click HERE to view the consumer rights and protection regulations in moving.
TX DMV Consumer Helpline: 1-888 (368-4689)
DOT Number: 2369843
MC Number: 812956
State Regulatory Number: TxDMV No. 006580825C