Reviews

06/29/2023

Or

5 out of 5 stars
Really efficient and quick move. We were worried about the logistics but the team made everything go smoothly and even unloaded us in our house earlier than we expected
Response
Hi Or, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.
06/28/2023

Brad

4 out of 5 stars
There was damage to my wall and a mirror, which the moving team leader acknowledged and I signed a document for, however I was not contacted for any resolution to repair the damages or compensate me for having them repaired.
Response
Hi Brad, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
06/27/2023

Nataraja

5 out of 5 stars
I hired Two Men and a Truck to move 4 bedroom luggage within the Leander city. Moving crew was amazing - they were patient, flexible and executed the operation very professionally and smoothly. I had to schedule this move to start in the afternoon. They worked late and completed the job. I appreciate their help in making the move very smooth and painless.
Response
Hi Nataraja, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.
06/23/2023

Maggie

3 out of 5 stars
We had a decent experience. However I asked one of our movers (not Ken, Ken was great!) to write an incident report for a dresser that they dropped. As far as I can tell he didn’t because I haven’t been contacted like he said I would. He was rolling his eyes when I told him a piece of furniture had to go upstairs. He also told me he was getting a tool to help me take apart a bed but he left.
Response
Hi Maggie, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences like this no longer occur. We appreciate you bringing this up to us!
06/20/2023

Christa

2 out of 5 stars
We were told that it wasn’t policy to put anything back together like beds and such. But when we moved prior and used 2 men and a truck we were told anything they take apart they will put back together. It just felt like they wanted to do little as possible. Also, one guy damaged a door frame. Won’t be using this company again. And they are very pricey
Response
Hi Christa, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences like this no longer occur. We appreciate you bringing this up to us!
06/19/2023

Chelsea

5 out of 5 stars
All of your movers have been awesome. I have never had a bad move with the company. Your company is the only moving company I use.

Please consider keeping movers in a team. People who work well together will save you money. It’s great that you allow the customer to request movers.
Response
Hi Chelsea, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.
06/09/2023

Leyza

5 out of 5 stars
Thanks to Eric and Justin, they were on time, courteous, respectful, and very professional. They packed and wrapped all the furniture and pictures/frames with care and did their job within a good time frame.
Response
Hi Leyza, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
06/07/2023

Emily

4 out of 5 stars
They were nice. Seemed like one needed more training. Our house was small. Took them a very long time to load. From 8:30-1:30. One man was in the bathroom for about 40 min off and on, I over heard the lead gentleman say I need someone who can work man. We’ve moved several times and it never took this long.
Response
Hi Emily, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.
06/05/2023

Shelly

5 out of 5 stars
Our moving team was awesome! I had a couple of tricky furniture pieces (very heavy and awkward), and they successfully navigated the stairs and doors without a scratch to anything. They were super easy to work with, took guidance well, and genuinely wanted us to be satisfied with our move.

Great experience, and would absolutely use Two Men and a Truck again!
Response
Hi Shelly, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.
06/05/2023

Michaela

5 out of 5 stars
From start to finish I had an excellent move with Two Men And A Truck. Nate and Miguel were so nice and so quick which made my move so much better. Couldn't recommend them enough!
Response
Hi Michaela, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.