Reviews

The two guys who came to handle our move I feel wasted a lot of time in order to charge as much as possible for this move. We were charged for 7.5 hours when it should not have taken that many hour considering we packed every box and there was minimal furniture to move. We had a few glasses broken in one box and when I called the company to report this the girl I spoke with hung up the phone because I assume she did not like what I was saying. I called back and spoke with a male employee and explained to him what happened but he seemed to not care and condoned the behavior of the employee. That made it clear that I will never use this company again and would not recommend.

All good until got to final destination. Had a broken antique china cabinet. One mover said bungee broke, another said not strapped in, and other worker cut cord with knife. Poor follow-up and unresolved claim to date.

At first, I thought that a good job had been done with our packing. However, as we have unpacked, we have found out that very poor choices were made. Worst being sharp knives from the kitchen being dumped in the bottom of a box with no packing/padding and that box (unmarked) being left in my 8 year old’s room. It was one of two boxes with bare sharp blades. The movers damaged a door on the day of the move and damaged the wall at the apartment I was moving out of. Also, the move took nearly twice as long as estimated. All in all, though the staff was nice, it wasn’t a good experience.

The guys worked hard on a hot day, they dented the wall in a spot that we had to repair / repaint.

Movers broke a leg on a dresser. The office didn't get back to me until roughly a week after the incident, at which point I had already fixed the dresser myself. Was annoying that it took so long.

Broken box of china that I was told fell off the top in the truck. Marked fragile and in bubble wrap/tub! Two stones knocked out of my doorstep, guys got lazy the last hour and just sat boxes marked basement or upstairs in garage. Would not reassemble kids beds.

Movers were extremely nice and good listeners. They also seemed to work really well together and with us. The only negatives were that a lamp shade was busted and, upon leaving, they kind of checked out mentally: they left a door to the elevator room open, tied with plastic wrap to a fire alarm; and, they left behind three of their cones that were propping open the lobby doors, which was very hot when we went down, due to this. This could have been a security hazard since the building does not have a security guard.

Two brand new pieces of furniture were damaged. Both had been in my home less then a week and we're never used. I'm getting $170 for the damage. The 2 pieces cost about $1200.

I couldn’t have asked for a better moving experience! The team were great guys to work with and they made every effort to get the job done quickly and carefully as well. I will recommend your company to others in the future for sure! -Steve

Overall experience was great - unfortunately after they left I noticed that when the couch was moved in a large scratch in wood floor was present. Not super impressed. I would still use your service again however.