Reviews
Anthony
The two men explained the cost to move my belongings and was able to take real good care of them when moving them from my old place to my new place of residence. I do wish to thank the individual for offering me a discount price to move my belongings due to the overbooking. I would use this company again.
Response
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<div>Anthony, Thank you very much for this amazing review! We are very happy that our movers were able to take the stress out of your moving process. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Anthony, Thank you very much for this amazing review! We are very happy that our movers were able to take the stress out of your moving process. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rachel
The gentleman who came and did survey only sent quote. No information despite asking multiple times to email me what couldn’t be transported. Day before move told me 1-3 window with a call half hour before. When I called at 2:20 said “Lastname? That’s tomorrow right?” Movers finally showed up at 5 pm in a Penske truck. They were very polite and hard working but did thing like load boxes on sides with additional boxes on top. They were clearly inexperienced despite enthusiasm. I was given no paperwork that night. When they arrived at new home I was given paper work that should have been done when truck loaded. I was NEVER given a “rights and responsibilities” form I was required to sign having received. The only call I received from the office that I did not initiate was re survey.
Response
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<div>Rachel, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rachel, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Randle
E. Brown and B.Bradley were excellent additions to our moving process. They had great attitudes and did a great job despite the 97 degree heat! I Would definitely use again.
Response
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<div>Cindy, thank you very much for this review! We are happy that Bradley and Brown were phenomenal during your moving process and made it stress-free.We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cindy, thank you very much for this review! We are happy that Bradley and Brown were phenomenal during your moving process and made it stress-free.We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Larry
We used the moving services in Dayton Ohio and in Memphis Tennessee. The movers in Memphis were responsible for unloading my truck and putting together my furniture. The attitude of the lead mover, responsible for all the paperwork, was very poor. He was giving a lot of pushback, visibly upset about the move (his job). The other two guys were nice and hard working. Our furniture has been falling apart since they left and we clearly know it was not put together properly, especially the beds.
Response
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<div>Larry, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Larry, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chanel
All of the guys were respectful. I used your services four years ago and the services was horrible. Because of new management and new people two men and a truck have come a long way. Keep up the good work.
Response
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<div>Chanel, Thank you very much for this review! We are very proud that you tried our services again after your previous experience, and we are happy that we showcased professionalism and qualities that make us the 'Movers Who Care'. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chanel, Thank you very much for this review! We are very proud that you tried our services again after your previous experience, and we are happy that we showcased professionalism and qualities that make us the 'Movers Who Care'. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Everything went well with the move. We have used these movers 3 times in 5 months. Would use them again for sure.
Response
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<div>Linda, thank you very much for this review! We are always proud to have return customers. We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Linda, thank you very much for this review! We are always proud to have return customers. We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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William
I had several pieces of furniture not wrapped and was scuffed and scratched from the vibration of moving. I was told it would be written up but so far nothing has been done and I paid the additional $90 to make sure everything was covered. I understand some things happen but that is the point in insuring the move.
Alexandria
I was harrassed by my movers. The comments they made during the move made me uncomfortable and they were unacceptable.
Response
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<div>Alexandria, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - please call our office directly at 901-937-0123, and ask for Drew Bullard to discuss this matter further. Once again, we sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Alexandria, Thank you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - please call our office directly at 901-937-0123, and ask for Drew Bullard to discuss this matter further. Once again, we sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Edward
Everything went well just a long time because we only had one truck instead of the two truck, I was told we would have.
Response
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<div>Edward, thank you very much for this review! We apologize for not coordinating your trucks properly, however, we are very happy that our movers made up for this miscommunication with professionalism.We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Edward, thank you very much for this review! We apologize for not coordinating your trucks properly, however, we are very happy that our movers made up for this miscommunication with professionalism.We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Geri
The 2 young men worked their butts off, never slowing down! There was not one single scratch on any of my furniture or walls! This was my first time to use a moving company and I was SO impressed with the professionalism and the attitude of not only the 2 men, but also the office staff, that I will NEVER move again without TWO MEN AND A TRUCK!! Thank you....Ya’ll ROCK!!!
Response
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<div>Geri, thank you for this great review! We are happy that your experience with our company was amazing and thank our movers were very helpful and professional. We hope that you continue to utilize our company and we look forward to your business in the future. Thank you once again, and we hope you have a lovely week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Geri, thank you for this great review! We are happy that your experience with our company was amazing and thank our movers were very helpful and professional. We hope that you continue to utilize our company and we look forward to your business in the future. Thank you once again, and we hope you have a lovely week!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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