Reviews
Tara
Our movers were great! They worked quickly and efficiently.
Response
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<div>Tara, thank you very much for this review! We hope you have an amazing weekend!</div>
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<div>Tara, thank you very much for this review! We hope you have an amazing weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
DeAndre Anderson and Curtis Buford did a great job with our move - I would recommend them to anyone - very good job!
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<div>John, thank you very much for your review! Anderson and Buford are phenomenal employees and we are very happy that they did a great job during your move. We hope you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John, thank you very much for your review! Anderson and Buford are phenomenal employees and we are very happy that they did a great job during your move. We hope you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kyle
The overall service and experience was great. Corray and Troy worked extremely hard, fast, and completed all tasks requested by the customer. Customer service representative was prompt, offered very courteous service and provided clear information on cost of services.
Response
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<div>Kyle, thank you very much for this review! Corray and Troy are wonderful and professional employees, and we are very proud to have them on our staff. We appreciate your words and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kyle, thank you very much for this review! Corray and Troy are wonderful and professional employees, and we are very proud to have them on our staff. We appreciate your words and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sheryl
My driver was D. Anderson and the movers were B.bradley and R.White. These three men were exceptional. Would use them again in a heartbeat! Will gladly tell my friends if they need a Mover. Thank you for great service!!
Response
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<div>Sheryl, thank you very much for this review! Anderson, White, and Bradley are phenomenal employees and we are very proud to have them on our staff. We appreciate your words and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sheryl, thank you very much for this review! Anderson, White, and Bradley are phenomenal employees and we are very proud to have them on our staff. We appreciate your words and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
Both guys were awesome. They worked incredibly efficient and handled all of our stuff with great care. I would recommend them to anyone who’s considering moving. If I have to move again I’m absolutely giving you guys a call!
Response
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<div>Cindy, thank you very much for this review! We appreciate your words and we hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cindy, thank you very much for this review! We appreciate your words and we hope you enjoy your new home!</div>
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Leslie
I feel like now that Two Men & a Truck/Memphis have my money they're no longer interested in following up with any concerns. Communication was poor from the beginning, I had to follow up both days to see when the movers would actually show up. A window was given on day 1 and then no window or follow up was given for the delivery on day 2. Then after they left on day two, I realize a rug is missing plus damage & communicate this to the Manager, Ed. Four days later and I haven't heard a word from him. I even expressed this to Vanessa in her follow up call on Friday the 22nd. You've ruined a potentially lucrative relationship with an insurance agent now who could have referred you 100x over with my Memphis clientele base. Now, I'll make sure the negative review gets posted everywhere instead.
Chris
The workers moved incredibly slow and then charged me more than the quote in the end because they needed more time. We moved into the space a year ago and the total time with three guys was about 4 hours. In the end, they didn't get all of our stuff and the truck was half empty. Now I am going back and forth with my truck loading things up. The good news is that nothing was broken. Attitude wise, they could have been better.
Response
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<div>Chris, we are very sorry to hear that this occurred during your moving process ; and genuinely appreciate this review. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Although your move was not as success as we had hoped for, your review is very important to our company. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chris, we are very sorry to hear that this occurred during your moving process ; and genuinely appreciate this review. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Although your move was not as success as we had hoped for, your review is very important to our company. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Quinn
The drivers were 3 hours past their original pick up window.
Response
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<div>Quinn, we are sorry to hear that this occurred during your moving process ; and genuinely appreciate this review. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Once again, thank you for your review because it allows are company the opportunity to grow and develop effectively. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Quinn, we are sorry to hear that this occurred during your moving process ; and genuinely appreciate this review. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Once again, thank you for your review because it allows are company the opportunity to grow and develop effectively. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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michael
Packing team was real late took 3 1/2 hour lunch and packed things poorly moving team was very efficient compared to packing team
Pat
Perfect moving experience, not one mishap along the way. Will always use again in the future.
Response
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<div>Pat, thank you very much for this review! We really appreciate your comments on our company - we hope you have a great day!</div>
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<div>Pat, thank you very much for this review! We really appreciate your comments on our company - we hope you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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