Reviews
Ashyton
The company’s service was outstanding!!! The two men were swift, presentable and got the job done!!!
Response
<div class="bv-review-response-container">
<div>Ashyton, thank you for this review! We hope you enjoy your new home and that you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Ashyton, thank you for this review! We hope you enjoy your new home and that you have a great day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Deme
The movers were friendly and easy to work with. They kept me updated on the status, clearly explained things to me, and were careful with my belongings. The office rep who placed my order followed up after the move and made sure everything went smoothly. This was my first time using a moving service, and I was pleased.
Response
<div class="bv-review-response-container">
<div>Deme, thank you for this review! We are very happy that your moving process was stress-free and that our movers set a terrific example of quality service. We hope you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Deme, thank you for this review! We are very happy that your moving process was stress-free and that our movers set a terrific example of quality service. We hope you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Dennis
Crew was on time, polite, efficient and professional. Job well done.
Response
<div class="bv-review-response-container">
<div>Dennis, thank you for this review. We hope you enjoy your new home and that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Dennis, thank you for this review. We hope you enjoy your new home and that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Peggy
The men were professional, knowledgeable, and accommodating. I felt very comfortable with them in my house and with them handling my furniture and possessens.
Response
<div class="bv-review-response-container">
<div>Peggy, thank you for this review. We hope you enjoy your new home and that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Peggy, thank you for this review. We hope you enjoy your new home and that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Laura
Even though it was a small move the office person was very helpful with getting it arranged and explaining the cost. Movers were on time, friendly and considerate of my belongings. Very satisfied.
Response
<div class="bv-review-response-container">
<div>Laura, Thank you very much for this review! We are very happy that our staff members were professional and polite while moving your items. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Laura, Thank you very much for this review! We are very happy that our staff members were professional and polite while moving your items. We hope you have a lovely day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
David
The two men that came out were clean and courteous. Knew what they were doing and worked very well together. Did what they were asked to do and was very careful with the items, door facings they went through, walls, floors, etc. always checking with each other to ensure they were always in the clear. The overall experience was outstanding and I would definitely recommend them for any moving need.
Response
<div class="bv-review-response-container">
<div>Jennifer, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Jennifer, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
CaShundra
Each time I use this company, I am always treated with respect. My movers show great concern for my belongings as well as for me. They make sure that all of my questions are answered and always have very pleasant attitudes. I will forever use this company for my moving purposes!
Response
<div class="bv-review-response-container">
<div>CaShundra, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>CaShundra, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
JENNIFER
This is the second time in 6 months that I hired your company. I had a very positive experience both times. My movers this time were K. Augustus and D. Woods. I had one of them the first time and he was wonderful and friendly. They made the moves much less stressful! I would use Two Men and a Truck next time as well!
Response
<div class="bv-review-response-container">
<div>Jennifer, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We are so happy that we were able to assist you with your move again and that Woods and Augustus were phenomenal during the process. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Jennifer, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. We are so happy that we were able to assist you with your move again and that Woods and Augustus were phenomenal during the process. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Megan
Movers sent were absolutely terrible; not compotent movers. Complained about weight of items and said “I’m not lifting anything”. A lot of sitting around not working. Job was quoted and should have taken no more than 3 hours took nearly 7 hours. Due to their incompetency, manager sent a separate crew to unload. This crew admitted nothing was packed properly on the truck nor wrapped correctly. I did not have them move all items in quote. I personally had to lift and carry my mattress after one of them quit while in the middle of moving it. They tired to move it on a dolly that was not equipped while dragging it on the floor. Was assured it would be covered on truck. I now have a hole in mattress top. I paid $300 when I should have paid nothing based on the horrible experience.
Response
<div class="bv-review-response-container">
<div>Megan, thank you for your review and we appreciate you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Since your move, we have made significant changes within the structure of our staff in order to ensure that no other customers have a similar experience. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Megan, thank you for your review and we appreciate you for bringing this to our attention. We sincerely apologize and can assure you this does not live up to our company’s core values. Please understand that the experience that you had during your moving process is not the norm - as we try to remove stress/frustration from our customer's moving experiences. Since your move, we have made significant changes within the structure of our staff in order to ensure that no other customers have a similar experience. We sincerely apologize about your experience and hope that you have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Shena
Traveling costs should be reconsidered. I was charged $95 dollars and where I moved from , storage we’re all 5 minutes away. Other customers locations might not have been as close and we all pay the same. More gas is being used for moves that are not as close and convenient.
Response
<div class="bv-review-response-container">
<div>Shena, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. In regards to your travel charge - the number is set for all customers and is the cost associated from us leaving our office and traveling to your address. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Shena, thank you for this review! We pride ourselves on truly making your move experience great from start to finish. In regards to your travel charge - the number is set for all customers and is the cost associated from us leaving our office and traveling to your address. We hope you enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
