Reviews
Charles
Two different office workers/dispatchers entered the wrong date and the wrong city on my order. To their credit, we were able to get a truck and movers on the right day. The movers were really great, both in skill and attitudes. The women on the phone were very nice as well, but apparently not focused.
Response
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<div>Hello, Charles! We are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Thank you!</div>
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<div>Hello, Charles! We are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Thank you!</div>
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Sheila
We have used you guys for local moves in 4 states. You always do a great job.
Response
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<div>Thanks for leaving a review about how accommodating TWO MEN AND A TRUCK was to move you four states, Sheila! We have a great team of movers and drivers here in Knoxville. I'm sure your movers appreciated your praise at our team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review about how accommodating TWO MEN AND A TRUCK was to move you four states, Sheila! We have a great team of movers and drivers here in Knoxville. I'm sure your movers appreciated your praise at our team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pamela
I have used many moving companies in the past. Two men and a Truck were by far the best movers I have ever used. Professional, courteous, fast, and went over and above to help us.
Response
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<div>Pamela, thank you so much for leaving a great review! We gave your comments to our movers at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they moved your belongings up that very steep driveway!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pamela, thank you so much for leaving a great review! We gave your comments to our movers at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they moved your belongings up that very steep driveway!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Richard
Everything went very smooth, from scheduling through moving day. The moving crew did a fantastic job. It was a difficult move that included lots of stairs and a steep driveway that prevented the large truck from getting as close to the house as we would have hoped, but the moving crew took it in stride and worked non-stop until the truck was empty. Amazing job guys!
Response
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<div>Thank you, Richard, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Richard, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
Patrick and his partner were wonderful! They did a great job! They were efficient, careful, skillful, and very courteous. There was no damage. We couldn’t ask for a better moving experience! Thank you!!
Response
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<div>Thanks for leaving a review, Tim! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. We have a great team of movers and drivers like Patrick and his partner here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review, Tim! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. We have a great team of movers and drivers like Patrick and his partner here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
I"m missing a small remote for the massage chair. Please check truck or guys to see if they remember where they put it.
Dana
The 2 men were good to work with and did everything I asked of them.
Response
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<div>Dana, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Dana, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
The two men worked hard, were careful with the furniture, and friendly.
Response
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<div>Tim, we are so happy to hear that you had a wonderful experience with our movers. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your positive feedback on our affordable prices, accurate quotes and professional moving services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tim, we are so happy to hear that you had a wonderful experience with our movers. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your positive feedback on our affordable prices, accurate quotes and professional moving services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Heather
It was an easy and affordable....the first time I literally did not have to move ANYTHING! It was all done for me at a great price!
Response
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<div>Hello Heather, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers do. We strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Heather, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers do. We strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joey
These guys that moved my furniture where awesome. They worked non stop until done. Where personable and courteous. Would definitely use again. Thanks, Joey.
Response
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<div>Hi Joey, I am so happy to hear that you had a wonderful experience with our company. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback, and look forward to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joey, I am so happy to hear that you had a wonderful experience with our company. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback, and look forward to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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