Reviews
Elizabeth
Your service was quick, easy and timely. I do think your hourly rate is too expensive though.
Response
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<div>Hi, Elizabeth. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Thank you for the 5-star review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Elizabeth. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Thank you for the 5-star review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Alfred
The office lady went to supervisor to help us get a truck on only 4 day notice. The 3 men and truck showed up on time and worked hard and steady . They really went above and beyond kind professional and took special care with the Fragile boxes. Big shout out to Casey R mike P and Codey! You really made our move a breeze! The price very fair. They said by the hour.. probably 10 to 12 hour day. BUT those guys got it all done , taking heavy furniture up 2 flights steps in 8 hours which saved us a lot!
Response
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<div>Thank you, Alfred, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Casey R, Mike P and Codey know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Alfred, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Casey R, Mike P and Codey know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stacee
The movers showed up promptly and 15min before scheduled time. They got to my home and immediately started to work. No time was wasted. One mover was literally running up and down the ramp. My biggest fear was that since it was hourly that they would take their time but that certainly wasn't the case. We had all our things put in storage. When it's time to move out of storage, we plan on using 2 men and a truck again. I highly recommend Julio and payne as your moving crew.
Response
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<div>Hi Stacee, we're happy to hear what a wonderful job your movers Julio and Payne did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Stacee, we're happy to hear what a wonderful job your movers Julio and Payne did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karyn
The team that was at my house was very professional and courteous. I will definitely use them again for any moving needs I have, as well as recommend them to others.
Response
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<div>Thanks for your review, Karyn. We're happy to hear how professional and courteous our team was moving the furniture. We wanted to make this a stress-free home moving experience it was for you! Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your review, Karyn. We're happy to hear how professional and courteous our team was moving the furniture. We wanted to make this a stress-free home moving experience it was for you! Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cheryl
The reason my overall rating was not excellent is because the window of arrival time was way off but the guys were great! The guys came in and got the job completed very efficiently. Office staff was pleasant and very helpful.
Response
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<div>Hello, Cheryl, we are sorry to hear of your frustration and can assure you that the arrival time issues are not the norm here at TWO MEN AND A TRUCK®. We hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers and staff do. We strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello, Cheryl, we are sorry to hear of your frustration and can assure you that the arrival time issues are not the norm here at TWO MEN AND A TRUCK®. We hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers and staff do. We strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Megan
These guys are awesome! Both the office staff and movers were incredibly helpful. I cannot imagine how much more stressful our move would have been without Two Men and a Truck!
Response
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<div>Thank you, Megan at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your moves and office staff know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Megan at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your moves and office staff know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Berry
Michael, Corey & Zack did an outstanding job moving our piano & etc. careful, polite& fast. Couldn’t ask for a better team to move us again.
Response
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<div>Berry, thank you so much for leaving a great review! We gave your comments to our movers Michael, Corey and Zack at our team meeting today. I'm sure they really appreciated you noticing how hard they were working to move your piano!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Berry, thank you so much for leaving a great review! We gave your comments to our movers Michael, Corey and Zack at our team meeting today. I'm sure they really appreciated you noticing how hard they were working to move your piano!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
Great experience with Payne, Julio & Andrew. They were pleasant, efficient and very hard working. Poured down rain all day and they never complained or slowed down. Highly recommend this crew!
Response
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<div>Tim, thank you so much for leaving a great review! We gave your comments to our movers Payne, Julio and Andrew at our team meeting today. I'm sure our they really appreciated the personal recommendation and the compliments about how well they moved your belongings in the rain.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tim, thank you so much for leaving a great review! We gave your comments to our movers Payne, Julio and Andrew at our team meeting today. I'm sure our they really appreciated the personal recommendation and the compliments about how well they moved your belongings in the rain.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Denise
It was a great experience. It rained the entire day but the movers didn't complain about the rain at all. They were soaked to the bone but still took their time to make sure my furniture was safe and secure. I had a piano that I've had since I was young that was the only piece of furniture I was concerned about. They wrapped it carefully and took their time to move it out and back into my new home. It was well worth every penny. I will definitely use Two Men and a Truck again when I move.
Response
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<div>Denise, we are so happy to hear that you had a wonderful experience with our company moving you into your new house in the rain. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Denise, we are so happy to hear that you had a wonderful experience with our company moving you into your new house in the rain. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nick
The office staff was efficient, courteous and knowledgeable. The day of the move the team arrived on time, introduced themselves and explained everything I needed to know. The were efficient, careful and knowledgeable as well as friendly. The speed in which they loaded the truck, all while being extremely careful with my belongings, was impressive. They made excellent time and reached my new apartment in Bristol, TN quickly. They were just as efficient and caring unloading my stuff even though they had to haul up one flight of stairs. I was astonished at how fast they got it done!
Aaron and James were terrific. Well done, gentlemen!
Aaron and James were terrific. Well done, gentlemen!
Response
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<div>Hi, Aaron and James! Thanks for letting us know what an excellent job your team of movers did helping you move. We will let them know how happy you were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi, Aaron and James! Thanks for letting us know what an excellent job your team of movers did helping you move. We will let them know how happy you were.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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