Reviews

08/26/2020

Lisa

5 out of 5 stars
William and TJ where incredibly fast, very friendly and I don't think I could have had a better overall wonderful experience. I will definitely use your service again.
Response
Thanks for leaving a review William and TJ! All of our movers and drivers go through extensive training to ensure they are able to move you safely.
08/25/2020

Donald

5 out of 5 stars
The two men who moved us were very friendly, professional, and efficient. Our furniture arrived completely safe. They did an awesome job. Taylor and James (Far) were the two men. We will highly recommend them to someone else.
Response
Hello, Donald! Thank you for taking the time to leave us a review. We appreciate your feedback - and we'll let our movers Taylor and James (Far) know what a wonderful job they did for you at our morning meeting tomorrow.
08/24/2020

Anne

5 out of 5 stars
My 2nd time using Two Men and a Truck - so worth it. The movers were pleasant. professional and never once complained about the 3 flights of stairs they had to go up and down in the 90+ degree heat/humidity. I greatly appreciate them for taking care of my furniture and belongings. I would highly recommend them!
Sincerely,
Annmarie
Response
Thanks for your 5-star review Anne. We're happy to hear what a wonderful job our customer service staff and movers. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again!
08/20/2020

Leann

5 out of 5 stars
I loved the crew that helped us with both of our moves!!! They really looked out for their customer.
Response
Hello Leann, we are so happy to hear about your pleasant experience with our movers! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times.
08/17/2020

Scott

5 out of 5 stars
My first time using this service and was totally impressed through the entire process. Very professional and made the move very easy. Elisabeth in the office made sure everything was taken care of and the gentlemen on truck 21 got the entire move done in less time than was originally estimated. Very impressive TEAM! I will be using this service again on our next move!
Response
Hello Scott, we are so happy to hear about your pleasant experience with our movers and customer service representative Elisabeth! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times.
08/15/2020

Gary

5 out of 5 stars
The team worked hard and fast to complete my move They were courteous and efficient.
Response
Thanks for your 5-star review, Gary. We're happy to hear what a wonderful job our movers did. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again!
08/14/2020

Marcy

5 out of 5 stars
A big thank you to LJ, Russell, and Brandon! You guys were amazing. Very professional, organized and efficient! We will definitely recommend Two Men and a Truck to our friends and family. And thanks to the office staff who were very nice and professional as well...and gave us a third guy without charge. Your customer service is the best!
Response
Hi Marcy, all of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. Thank you for giving LJ, Russell, and Brandon a a good review on moving you, we know our movers and staff work hard!
08/14/2020

Ann

5 out of 5 stars
Excellent moving experience. They arrived as scheduled with a warning call 30 minutes before. They were quick and efficient. I have zero complaints about this move.
Response
Thank you, Ann at TWO MEN AND A TRUCK we strive to exceed our customers expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers know what a wonderful job they did moving your belongings in that heat at today's team meeting.
08/11/2020

Shelia

1 out of 5 stars
Our movers stopped at a gas station and didn’t arrive until at least 20 minutes later at our next destination and we were charged for that time. That’s not right.
Response
Hello, Shelia, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Please contact our local office at (865) 330-0003 to discuss your concerns. Thank you!
08/10/2020

Amy

5 out of 5 stars
My team of movers was fantastic! They were very communicative with each other and with me. They took the time they needed to ensure all of my belongings arrived safely (absolutely nothing broken or damaged!!), but they were thoughtful about efficiency. I hope to stay where I am for a long time, but I will spread the good word, and when I do move, I will hire you!
Response
Hello, Amy! Thank you for taking the time to leave us a review. We appreciate your feedback - and we'll let our movers know what a wonderful job they did for you at our morning meeting tomorrow.