Reviews
Lynn
The team was wonderful. They were on time, worked hard, had plenty of smiles, and asked if they could do anything else before they left.
Response
Hello Lynn, as the Movers Who Care®, we are so happy to hear what a great move you had. We look forward to moving you again in the future.
Joan
The two gentlemen that moved my belongings were so awesome. Very very polite handled our stuff very carefully. Even moved a dresser from one room to another room while they were here to help. Thank you guys keep up the good work and I would definitely use your help again! PJ - Joan's daughter
Response
Hello PJ and Joan, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. These men are always up to the task! Our movers are always very courteous and hard working.
Jay
Quick and easy.
Very Very well organized.
Highly recommend.
Very Very well organized.
Highly recommend.
Response
Thanks for your 5-star review, Jay. We're happy to hear what a wonderful job our movers did for you. Our team also strives to give a stress-free home moving experience, we will let them know what a great job they did. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again!
Kelly
My movers were very polite and I was happy with everything until I noticed dirty handprints and a water stain on my brand new white couch. I assumed it would be shrink wrapped and it wasn’t. Everything else was great. The office team has been nice and helpful and are trying to get my couch either cleaned or repaired.
Response
Hello Kelly, we are so happy to hear about your pleasant experience with our movers! We apologize for the handprints left on your white couch. Our office is aware of this and have contacted a vendor to send out to you to clean it. It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times.
Brenda
The 2 Knoxville teams that came to our home were the best EVER. I have moved several times and never had team members who cared as much. We had unloaders 2 weeks in a row and both were way above average in how they worked and their attention to our feelings but the 2nd team was particularly great. We had terrible loaders in Indiana the day before and I was very upset and the 2nd team made it up.
Response
Thank you, Brenda at TWO MEN AND A TRUCK we strive to exceed our customers expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers know what a wonderful job they did moving your kids apartment belongings at today's team meeting.
Cindy
Very professional. They came in and got the job done. They were careful with everything, and very polite.
Response
Hello Cindy, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!
Kent
Our entire experience with 2 Men and a Truck was outstanding. The office personnel were great to work with and provided excellent communications. The driver, Robert, let us know when they'd arrive, showed up on time, blanket wrapped and strapped all of our belongings and delivered to the destination early with no damage. Probably the best moving experience we've ever had!! Highly recommend!!
Response
Thank you, Kent, at TWO MEN AND A TRUCK we strive to exceed our customers' expectations. Happy customers like YOU are why we have a 96% referral rate! We will let Robert and your movers know what a wonderful job they did moving your belongings in that heat at today's team meeting.
Nevin
The entire experience was very easy and rather inexpensive! The two men that helped me move were fast and extremely careful with my items. I will definitely be recommending this service to anyone that needs to move! Also, give those guys a raise, they deserve it! Thanks again.
Response
Hello Nevin, we are so happy to hear about your pleasant experience with our movers! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times. We look forward to moving you later on down the road! Give us a call anytime!
Nash
The movers were great, busted their butts. There was a communication error. When they arrived they sat outside for about 10 mins. I went out to see what was going on & they said they were waiting on us to come get them because they weren’t sure which apartment I was in. I gave the office my apt # but I guess they didn’t pass it on, they also told the driver I was on the 2nd floor & not the 1st.
Response
Thanks for leaving a review about how accommodating TWO MEN AND A TRUCK was to move you, Nash! We have a great team of movers and drivers here in Knoxville. I'm sure your movers appreciated your praise at our team meeting.
Linda
guys were polite and did a great job only thing is they took down the tv and left the power cord also didn't set the bed back up the same way and mattress fell to the floor after they were gone.
Response
We hope you are enjoying your new home, Linda! Thanks for leaving us a review. We will let the movers know how impressed you were with their work. We are sorry to hear they left a cord you needed and your mattress wasn't place they way you need. That's why final walk-throughs are so important.
