Reviews
Yvonne
Very positive experience. Would most definitely recommend. Aaron & Farr ( who moved me) were on time, very friendly & yet still efficient. They made moving easy. Kudos on your customer service
Response
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<div>Thank you, Yvonne, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Aaron and Farr know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Yvonne, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Aaron and Farr know what a wonderful job they did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracy
I moved from Sweetwater, Tn to Dothan, Al and my movers , Grant and Shawn were very professional, courteous and respectful. It was 2 very hot days and they worked very hard and never complained of the heat or the long drive thru several thunderstorms. I would definitely use your company again especially if I can get 2 movers like those 2 young men. They made my move a very pleasant experience and I thank them for that. The only thing I did not get was an e-mail to begin with explaining everything up front, but that was not their fault.
Response
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<div>Tracy, we are so happy to hear that you had a wonderful experience with our movers Dothan, Al, Grant and Shawn. I apologize you didn't recieve our follow-up email! Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your positive feedback on our affordable prices, accurate quotes and professional moving services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tracy, we are so happy to hear that you had a wonderful experience with our movers Dothan, Al, Grant and Shawn. I apologize you didn't recieve our follow-up email! Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your positive feedback on our affordable prices, accurate quotes and professional moving services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
As usual, the movers were cheerful & efficient . Could not ask for better!! We’ve used your company five other times both for moving an apartment & heavy exercise equipment. I would not use anyone else!!!! Thank you!!!
Response
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<div>Susan, we are so happy to hear that you had a wonderful experience with our company moving FIVE times. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan, we are so happy to hear that you had a wonderful experience with our company moving FIVE times. Our team knows how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelly
I was very disappointed with my experience in with TM&AT in Knoxville. The moving team was not in appropriate apparel (one was wearing sandals), and they dropped multiple boxes and items causing irreversible damage.
Melanie
The guys were prompt and very helpful very nice to deal with . Thank you so much for taking care of our needs..
Response
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<div>Hello Melanie, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Melanie, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
The move went great very happy with moving company
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<div>Michael, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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GG
I think Lawrence and Julio did a great job with all of my household belongings here in Madisonville Tennessee.
Response
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<div>Thank you GG, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Lawrence and Julio know what a wonderful job they did moving your belongings at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you GG, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our movers Lawrence and Julio know what a wonderful job they did moving your belongings at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
We had problems at the beginning as the start time was delayed for four hours because of mechanical problems. The moving team was great except that one cabinet that was moved was damaged, a piece of our copier was removed (for safety and preservation) but was not placed in the copier or brought along with the move. I had to return to the place of origin to retrieve the piece so the copier would work. Other than that, the move went quickly and smoothly and we are very happy....
Benson
The movers are very nice and very careful with the items. However, the estimate was for 6-8 hours to move a 3 br bi-level apt w/ basement and garage but the move took about 15 hours!!! (9:30 to 12:30 midnight) Ended up paying double the quoted amount. This is despite itemized description of the items during the quote process. I might never use the service again because of this.
Response
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<div>Hi Benson, we are sorry for your frustration and would love to talk with you about your move and evaluate what could have happened to make your move longer than expected. Please give us a call at (865) 330-0003 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Benson, we are sorry for your frustration and would love to talk with you about your move and evaluate what could have happened to make your move longer than expected. Please give us a call at (865) 330-0003 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
I am completely satisfied with the service, attitude, and professionalism of each member of the staff.
Response
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<div>Thanks for your 5-star review, Dan. We're happy to hear what a wonderful job our movers did. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review, Dan. We're happy to hear what a wonderful job our movers did. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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