Reviews
Trisha
I wish there was a rating higher than excellent because my movers were exceptional. Exception it was 90° But never deterred them from doing a professional job. They treated my positions with care and went over and beyond when putting them into my storage units Like a Chinese jigsaw puzzle. Thank you
Response
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<div>We hope you are enjoying your new home, Trisha! Thanks for leaving us a review, it's always great to hear what a great job our movers do. We will let them know how impressed you were with their work.</div>
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<div>We hope you are enjoying your new home, Trisha! Thanks for leaving us a review, it's always great to hear what a great job our movers do. We will let them know how impressed you were with their work.</div>
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Julia
I had an amazing experience with Two Men and a Truck! They were very nice and professional. They were very careful with our furniture. Overall, excellent job! Would highly recommend them.
Response
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<div>Thanks for your 5-star review, Julia. We're happy to hear what a wonderful job our movers did working with your budget. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review, Julia. We're happy to hear what a wonderful job our movers did working with your budget. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Desirae
My two movers were wonderful! I moved from Knoxville to North Carolina, and they took such great care of my items, were great movers despite humid NC weather. Will definitely use you all again!
Response
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<div>Thanks for your 5-star review, Desirae. We're happy to hear what a wonderful job our movers did moving you from Knoxville to North Carolina. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your 5-star review, Desirae. We're happy to hear what a wonderful job our movers did moving you from Knoxville to North Carolina. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rima
The movers scrarched the walls of my new house and almost broke the wall. One of them was sweating and dripping sweat all over the floor and matresses which was nasty. They both smelled horrible. And if I had an option I wasnt going to let them touch my furniture.
Response
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<div>Rima, our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations. We are truly sorry your walls were scratched during your recent move with us. After reviewing our records, we have taken the appropriate next steps toward resolving this issue. Please call our office at (865) 330-0003 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Rima, our goal at TWO MEN AND A TRUCK® is to exceed our customers’ expectations. We are truly sorry your walls were scratched during your recent move with us. After reviewing our records, we have taken the appropriate next steps toward resolving this issue. Please call our office at (865) 330-0003 with additional questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
I was not present for the move, but my husband was very pleased with everything that your movers did. My piece of furniture was a family heirloom and it was moved without a scratch and was placed exactly where we needed it to be placed.
Response
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<div>Hi Karen, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that the movers were able to help move your family heirloom furniture into the house without a scratch. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Karen, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that the movers were able to help move your family heirloom furniture into the house without a scratch. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janice
The guys did excellent job, very courteous. On time and stayed steady at work
Response
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<div>Hello Janice, we are glad to hear your move went well. Our movers are always happy to help. Our movers always treat our customers like family!</div>
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<div>Hello Janice, we are glad to hear your move went well. Our movers are always happy to help. Our movers always treat our customers like family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christine
My movers, Aaron, Farr, and Jerry were EXCELLENT! Very courteous, professional and careful with my furniture. I had brand new, HEAVY, large furniture that these men had to carry up 60 steps in the heat AND rain and they were actually very funny through the whole process. They had me laughing during a stressful time. I actually had another moving company refuse to move me because of size of furniture, the steps, and because my furniture was new! Not Two Men and a Truck! Very professional company that I would recommend to everyone. My movers turned a very stressful time into a easier transition. THANK YOU to "my" 3 men and a truck!
Response
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<div>We’re so glad you brought this up, Christine. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Jerry.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We’re so glad you brought this up, Christine. Although our company name is TWO MEN AND A TRUCK®, oftentimes we send three men on larger moves to ensure your move runs smoothly and efficiently! We are so happy that you had a terrific and timely experience with our movers Aaron, Farr, and Jerry.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
I picked you because your sales staff made me feel you would be the most professional and cost-effective for moving our piano. However, the crew spent a lot of time figuring out what to do and how to do it. Subsequently, our cost for the move was quite a bit over your team's highest estimate. For the remainder of our move, I'll be using a lower cost local mover.
Response
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<div>Hi John. We understand your frustration. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Please give us a call at (865) 330-0003 so we can go over your bill and discuss in more detail the factors that led to your increased final bill. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi John. We understand your frustration. As you know, we charge by the hour, and that’s for a variety of reasons. We’re happy to provide pads and stretch wrapping for your furniture, trained professional movers in uniform, and a 26 ft. moving truck with all necessary moving equipment, which is all included in our hourly price. Please give us a call at (865) 330-0003 so we can go over your bill and discuss in more detail the factors that led to your increased final bill. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
Mike was outstanding. His attitude & work ethic are excellent. He gets going and stays at it. He is extremely professional and very concerned for the customer’s needs and desires. My move went very smoothly despite pouring rain, a couple of unexpected discoveries and a very large desk. Carlos is training and a delight and I requested him specifically. He is gracious and caring and did a great job. I had a rather serious medical problem in the midst of it and still the guys were awesome. I have to say this was a much easier move because of these two wonderful men. I will continue to refer any and everyone to Two Men & A Truck for certain. Although I’m not going anywhere soon!
Response
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<div>Nancy, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy, thank you so much for leaving a great review! We gave your comments to our movers and office staff at our team meeting today. I'm sure our movers really appreciated the personal recommendation and the movers enjoyed those compliments about how well they packed your belongings.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ruthie
This is my first time using a moving company to move and I must say that the experience was excellent . I’ve heard a lot of bad stories about moving companies in the past . But I was very satisfied with two men and a truck . The team (Aaron,Farr and Jerry) that came out to move me was awesome . Theses guys were quick and professional . I truly appreciated the team and was satisfied with their work .
Thank you two men and a truck
I will be using you again for my out of state move
Thank you two men and a truck
I will be using you again for my out of state move
Response
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<div>Thank you Ruthie, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our owner Jason know what a wonderful job Aaron,Farr and Jerry did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Ruthie, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let our owner Jason know what a wonderful job Aaron,Farr and Jerry did moving your belongings at today's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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