Reviews
Eric
Lawrence and Dashawn were great! Very careful with loading and unloading. Those guys did a great job.
Response
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<div>Hello, Eric. Thank you for letting us know what a wonderful job Lawrence and Dashawn did loading and unloading your things. Our goal is to provide exceptional customer service! We will use your feedback to further improve upon our standard training practices here in the office. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello, Eric. Thank you for letting us know what a wonderful job Lawrence and Dashawn did loading and unloading your things. Our goal is to provide exceptional customer service! We will use your feedback to further improve upon our standard training practices here in the office. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patty
Moving is a very stressful time. Two Men And A Truck understand that and do everything they can to make it as stress free as possible.
Response
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<div>Patty, thank you so much for leaving a great review! We gave your comments to your mover at our team meeting today. I'm sure they really appreciated the personal recommendation and those compliments about how stress free your move was!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Patty, thank you so much for leaving a great review! We gave your comments to your mover at our team meeting today. I'm sure they really appreciated the personal recommendation and those compliments about how stress free your move was!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
Movers were very respectful of me and my property. I would definitely use this company again.
Response
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<div>LIsa, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>LIsa, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lagonda
Our movers were Taylor and LJ. They were very kind, accommodating, fun, courteous and mannerly. They made a very long and stressful week a relief and a blessing! I hope they get a Christmas bonus for all their hard work!
Response
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<div>Thanks, Lagonda! The team here at TWO MEN AND A TRUCK® is thrilled to hear such good feedback about our professional and quick movers Taylor and LJ, we’re proud to have the best movers here in Knoxville.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks, Lagonda! The team here at TWO MEN AND A TRUCK® is thrilled to hear such good feedback about our professional and quick movers Taylor and LJ, we’re proud to have the best movers here in Knoxville.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
Easiest move ever! Especially since it was raining! Thanks!
Response
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<div>Pat, thank you so much for leaving a great review! We gave your comments to our movers at our team meeting today. I'm sure they really appreciated you noticing how hard they were working in the rain!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pat, thank you so much for leaving a great review! We gave your comments to our movers at our team meeting today. I'm sure they really appreciated you noticing how hard they were working in the rain!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
John and Zach did a great job. Cassandra in the office was also very attentive and helped me get this done. Would definitely recommend their services to anyone.
Response
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<div>Hi Joe, we're happy to hear what a wonderful job your two movers John and Zach did moving your furniture and what a stress-free moving experience it was for you because of our CSR Cassandra. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the near future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joe, we're happy to hear what a wonderful job your two movers John and Zach did moving your furniture and what a stress-free moving experience it was for you because of our CSR Cassandra. Our team strives to exceed expectations in value and satisfaction. TWO MEN AND A TRUCK looks forward to helping you again in the near future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Melissa
My experience was great!! Feedback for you would be to maybe have something in place to notify your workers if the people moving have pets that they may be allergic to. I felt bad because One of my movers was allergic to cats and had to deal with allergies while moving my stuff!
Response
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<div>Hello Melissa, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Melissa, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tonya
My kitchen table was not put together properly. I called after payment to ask if someone could come out and reassemble the table. I also asked if a desk could be moved that did not fit the area I had originally requested. It was a different crew than I had worked with but they were able to properly affix the legs to support my homemade oak table. They also moved desk to a bedroom. Very professional. My only beef was that due to humidity and putting together furniture I paid for about 2 more hours than expected. The three guys who did the grunt work were not as mechanically inclined so it took them much longer to assemble some of the furniture. I could not have moved without Two Men and a Truck! Thankful they are in our community.
Response
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<div>Hello Tonya, we are sincerely sorry your move exceeded the estimate and understand your frustration. Please call our office so we can discuss what factors led to your increased final bill. We can be reached at (865) 330-0003. Again, we apologize and look forward to speaking with you soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Tonya, we are sincerely sorry your move exceeded the estimate and understand your frustration. Please call our office so we can discuss what factors led to your increased final bill. We can be reached at (865) 330-0003. Again, we apologize and look forward to speaking with you soon.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Albert and Kathy
You were punctual, and got the job done quickly and accurately. The two guys that came here were very accommodating and careful with our belongings.
Response
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<div>Hello Albert and Kathy, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Albert and Kathy, glad to hear your move went well! Thanks for letting us know how wonderful the movers were helping you move. We will let them know how pleased you were with their efficiency and hard work!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sherri
Everything was timely .... Friendly and price as stated.... Only problem we had was the refrigerator.... When they brought it into our home in NC they scuffed/marred the front of the stainless steel door and broke off the screen door arm and pulled the facing board off....
