Reviews
Amber
Robert, Farr and Anthony were awesome!!!! I would have given them a $500.00 and more tip if I could have. I wish they could receive a bonus for all that they did and do. They were all kind and so helpful!!!!! I would recommend the three of them anytime!!!!!! And they were super fast!!!!!!!!
Response
Thank you, Amber, at TWO MEN AND A TRUCK we strive to exceed our customers' expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers Robert, Farr and Anthony know what a wonderful job they did moving your belongings in that heat at today's team meeting.
Sarah
I had an AWESOME moving experience. Cynthia and ? (Apologies for not remembering her name.) were great. John and Taylor, our movers, were FABULOUS! The two were very well mannered, kind, respectful, hard working, and asked for clarification if I said something that was not clear. I was so impressed with how well they treated one another while working. Our move was a very positive experience!
Response
Hi Sarah, all of our CSRs and movers go through extensive training to ensure they are able to complete the job professionally and safely. Thank you for giving us a good review, we know our movers John and Taylor work hard!
Deb
We had three different teams and they were all the hardest working and nicest people. Great experience!!!!
Response
Hello Deb, we are so happy to hear about your pleasant experience with our movers! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times.
Debra
Excellent care in moving a very heavy piano. First class men.
Response
Hi Debra, all of our movers and drivers go through extensive training to ensure they are able to complete piano moves professionally and safely. Thank you for giving us a good review, we know our movers work hard!
Ruth
Would recommend 2 Men and a Truck They made the whole experience smooth and trouble free. No damage to anything. A very good move. Try it you will like it. Thank you 2 Men and a Truck.
Response
Hello Ruth, thank you for your review. Glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK is. Our movers are always very courteous and hard working.
Deirdre
Our team was nothing short of amazing! The guys showed up on time, were extremely polite, and worked so fast I couldn’t believe it! They didn’t walk, they “double timed.” We literally had to stand back to stay out of their way. I’ve never seen people work so fast and yet, they were never careless and didn’t damage anything. It was truly impressive. We are very grateful for their awesome work.
Response
Hi Deirdre, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that our movers were able to help move your furniture so quickly. Thank you for making us your #1 Knoxville Mover!
Jennifer
Overall we are pleased with our move. Few minor issues. Office staff never confirmed the move, I had to call to make sure we were still a go. Then they did not call on the day of the move that the crew was running late. We were told they would arrive between 9:30 to 10:00 but did not show up until 10:41. I had to call the office to find out what was going on. The movers themselves were great
Response
Hello, Jennifer, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. We will talk with our customer service representatives to make sure this doesn't happen again. Thank you!
Anonymous
They were very polite and considerate They didn’t waste time and were very eager to please with my needs. Great guys
Response
We hope you are enjoying your new home! Thanks for leaving us a review, it's always great to hear what a great job our movers do. We will let them know how impressed you were with their work.
Teresa
The moving crew was very professional, courteous, fast, and careful. Thanks, Horatio! We appreciated the office team working with our difficult schedule!
Response
Hi Teresa, all of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. Thank you for giving us a good review, we know our movers work hard!
Gary
Excellent service all the way around from first contact to end of move. The company worked with me and my numerous reschedules. Thank you!!!
Response
Hello Gary, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. These men are always up to the task! Our movers are always very courteous and hard working.
