Reviews
Jennifer
My only disappointment came when one of our movers mentioned that hed had tickets to the UT game that hed paid quite a lot for and dont know he had a third job that day. Be more courteous to your own staff, and dont spring extra work on them! Nonetheless, his attitude was AMAZING all day. I never would have known hed missed that opportunity until we chatted about the game while they prepared the bill. Both of our movers were outstanding! Take care of your employees.
Response
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<div>Hello Jennifer, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Please contact our local office at 865-330-0003 to discuss your concerns for our employees. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jennifer, we are sorry to hear of your frustration and can assure you the behavior you have described is not the norm here at TWO MEN AND A TRUCK®. Please contact our local office at 865-330-0003 to discuss your concerns for our employees. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joseph
The entire moving experience with Two Men and a Truck was exceptionally smooth and easy. The three young men who moved household, Grant, Corey, and Julio, were extremely professional. Moving can be stressful, but the movers were very polite, enthusiastic and their confident; their positive attitude set me at ease and made the moving experience much less stressful. I would absolutely recommend their services to colleagues and friends.
Response
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<div>Hi Joseph! TWO MEN AND A TRUCK® is happy to hear that your move went well and that the movers Grant, Corey and Julio were so efficient and professional on the job. Thank you for your recognition! We look forward to helping you move in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joseph! TWO MEN AND A TRUCK® is happy to hear that your move went well and that the movers Grant, Corey and Julio were so efficient and professional on the job. Thank you for your recognition! We look forward to helping you move in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Our moving team was suppose to arrive between 10:30 to 12:30 and did not arrive until after 4 which ended up messing up others schedules to move into my apartment. We did get a discount, but the inconvenience was frustrating.
Response
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<div>Hi Mike, we’re very sorry to hear that the movers were no able to arrive early that morning during recent move like you preferred. We do not guarantee times because we know that moving can have many variables. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at 865-985-6490. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mike, we’re very sorry to hear that the movers were no able to arrive early that morning during recent move like you preferred. We do not guarantee times because we know that moving can have many variables. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at 865-985-6490. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sondra
The men were very friendly, professional, and funny. We enjoyed the move and would use Two Men and a Truck again.
Response
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<div>Thanks for leaving a review Sondra! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. We have a great team of movers and drivers here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for leaving a review Sondra! All of our movers and drivers go through extensive training to ensure they are able to complete the job professionally and safely. We have a great team of movers and drivers here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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