Reviews
Louise
Raymond and his helper were excellent. Cannot say enough good about them. We were promised arrival time of 9 am. At 9:15, we were called and told it was to be probably mid afternoon. This was very poorly explained and left us wondering if we should find another mover. Thanks to the two movers, we are glad we stayed with your firm.
Response
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<div>Hello Louise, thank you for bringing this to our attention. We are sincerely sorry your time was pushed back unexpectedly during your recent move. This is not the norm here. I am glad our movers Raymond and Adam represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Louise, thank you for bringing this to our attention. We are sincerely sorry your time was pushed back unexpectedly during your recent move. This is not the norm here. I am glad our movers Raymond and Adam represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aliza
I needed help moving furniture into my small apartment and Two Men came out and helped for a fair price! Will be using again!
Response
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<div>Hi Aliza, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that Deontae and Perry were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Aliza, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that Deontae and Perry were able to help move your furniture into the apartment. Thank you for making us your #1 Knoxville Mover!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rebecca
Taylor, Shawn, and Julio were amazing. Did their job as requested and found ways to take care of difficult pieces of furniture, all with lots of humor and constantly verbally supporting one another in their work, always asking how else they could be helpful to us in our moving. This is a dream team...the kind of people I want to do business with. From the office staff initial calls and set up to Jesse's coming to preview our moving situation to better serve our needs and through to the end of the actual physical move by Julio, Shawn, and Taylor...absolutely the best, most professional, and efficient. And who knew moving could be such a fun experience?! Thank you, Two Men and a Truck, for being a cut above the others. I would not hesitate to hire Two Men and a Truck again.
Response
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<div>Thank you Rebecca, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Our general manager Jesse always goes above and beyond for all our customers! Happy customers like YOU are why we have a 96% referral rate! We will let your movers Taylor, Shawn and Julio know what a wonderful job they did for you and how much you enjoyed their humor at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Rebecca, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Our general manager Jesse always goes above and beyond for all our customers! Happy customers like YOU are why we have a 96% referral rate! We will let your movers Taylor, Shawn and Julio know what a wonderful job they did for you and how much you enjoyed their humor at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Marjorie
We needed furniture swapped out between two houses. The men were willing to move whatever we needed, they even helped us rearrange some furniture from one floor to another. Marjorie
Response
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<div>Hi Marjorie, thank you for your 5-star review. We were happy to help you swap out the furniture between the two houses. Our movers Ricky, Aaron and Dominic have all gone through extensive training to ensure they are able to complete the job professionally and safely!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marjorie, thank you for your 5-star review. We were happy to help you swap out the furniture between the two houses. Our movers Ricky, Aaron and Dominic have all gone through extensive training to ensure they are able to complete the job professionally and safely!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beverly
The moving men Rick, Jon and Tom were on time. They were very professional and did an excellent job. I would use them again.
Response
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<div>Thank you Beverly, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers Ricky, Jon and Tom know what a wonderful job they did for you at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Beverly, at TWO MEN AND A TRUCK® we strive to exceed our customers’ expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers Ricky, Jon and Tom know what a wonderful job they did for you at tomorrow's team meeting.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Teresa
My experience with TWO MEN AND A TRUCK was excellent. I will use them in the future.
Response
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<div>Hello Teresa, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers Daniel and Dustin do. They both have a great sense of humor that shows the fun side of moving! We strive to be the best here in Knoxville.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Teresa, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers Daniel and Dustin do. They both have a great sense of humor that shows the fun side of moving! We strive to be the best here in Knoxville.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Deborah
Great Guys. They worked hard and did a great job.
Response
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<div>Hello Deborah, thank you for your review. I am glad our movers Taylor, DaShawn and Anthony represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Deborah, thank you for your review. I am glad our movers Taylor, DaShawn and Anthony represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. Our movers are always very courteous and hard working!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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abra
Great experience!
Moving sucks but they made it efficient and painless.
Moving sucks but they made it efficient and painless.
Response
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<div>Hi Abra, we're happy to hear what a wonderful job Jerry, Daniel and Dustin did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Abra, we're happy to hear what a wonderful job Jerry, Daniel and Dustin did moving your furniture and what a stress-free moving experience it was for you. Our team strives to exceed expectations in value and satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christina
My movers, Ricky and Dom, were very friendly and took great care of all of my furniture. They were very cautious with my antique furniture and they didn't waste anytime getting it all done. I set it all up with Elisabeth at the office, she was very clear about how it all worked and patient with my many questions. I would highly recommend your company to anyone. Thank you!
Response
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<div>Hello Christina, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers Ricky and Dom do. Our Office Manager Elisabeth also does a wonder making sure we strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Christina, we hope you are enjoying your new place! Thanks for leaving us a review, it's always great to hear what a wonderful job our movers Ricky and Dom do. Our Office Manager Elisabeth also does a wonder making sure we strive to be the best here in Knoxville!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chris
Went with two men and a truck as the office staff explained that the floors and walls would be protected in the new house. This did not occur. Instead, I was asked to sign a waiver after everything was packed that waved responsibility for damage. If I knew this was the case, I would have used a different company. This was 100% the reason I selected your company. I was also told that there would be three movers. Instead only 2 showed up, and one of them spent much time folding towels and standing around while the main mover did all the work. The reduced rate for only having 2 movers seamed unfair. In reality, we had 1.Luckily the main mover was extremely good at his job and handled things extremely professionally. If it was not for him, this would have been a terrible experience.
Response
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<div>Hi Chris, we are so sorry to hear about the damages that occurred during your move. With our 96% referral rate, we want to assure you this is not the norm. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Chris, we are so sorry to hear about the damages that occurred during your move. With our 96% referral rate, we want to assure you this is not the norm. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution. If you still have concerns, please call us at (865) 330-0003. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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